Recent Reviews from AutoNation Acura Gulf Freeway

Beware of this place! They are not fair and will screw you.

Bud Pueng, Service Manager provided excellent service in fixing my 2009 Acura TL. Had the A/C, brakes, front struts, and belt tensioner fixed and now my car runs like a charm. Great service. Loaner car provided. Took my car to my local garage to fix the "clunky noise" and they totally mis-diagnose the problem! Be careful, but I can always trust AutoNation Acura and Bud Pueng. Customer since 2005.

Great experience! Everyone from the sales staff, service, and finance were friendly, helpful, and easy to work with.

As always for the past 5 years,Mark Meadows, my service manager ,does a outstanding job explaining and managing the maintenance on my MDX and RDX.I would buy there again because the service is really good.,on time and professional .

Bought a 2017 TLX from here. However the battery died after 1.5 years (about 17k miles). On checking with the service department, they said battery will die every two years because of the electronics in the car. Well, that does not happen with all the cars. Definitely, there is something that causing the drainage of the battery and they were reluctant to diagnose and fix that. I really liked the Acura brand of cars, but this experience definitely does not give me the confidence to buy the next car from Acura.

Provided excellent service. Very kind, knowledgeable, and prompt with completing the service. Five star service given by the staff. Very timely with the repairs. I would recommend this location for servicing and purchasing a vehicle.

No bad experiences so far. I've been an owner of a 2014 Acura ILX since 2013. Coming in for regular service and maintenance has been a breeze. They have a comfortable waiting area with snacks and refreshments always available, and the friendliness of the staff and especially all the service guys and gals have been a positive experience for me everytime. Love my car too!!

Bud has been my service representative for about 8 years and I trust him implicitly. He is extremely responsive, dependable, knowledgeable and nice.

I've always had good experiences whether it be sales or service.

Mark in Service always takes care of me! He goes out of his way, always to make sure I am satisfied .I have not bought a car from this location so no comment on the sales side. Love my 2015 Acura TLX!

I brought my car to AutoNation Acura and my service advisor was Bud Peung. He was friendly, informative and very professional and kept me informed every step of the way of my vehicle repair and maintenance. When I received my car, it was clean and very well taken care of. I'm very happy with the quality of service i've received as well as the great job done on my vehicle. I definitely recommend going to AutoNation Acura and talking to Bud for any of your vehicle's needs.

Seems nice

Bud always makes sure my vehicle is taken care of no matter which one I bring in! This time was no exception and he goes above and beyond to keep his customers happy! I will continue to return as a result!

Everything about this place here sucks. Unfortunately its the closest place my dealer has available to do servoce.

Great service !

Great service. Very professional and friendly.

I was extremely pleased with everyone I interacted with there… my salesperson Brett, the sales manager Conner, even down to the financing lady. I myself have been in sales 16 years and the service I received was nothing short of top notch!!! I am loving my brand new 2018 Acura MDX!!! I have an Acura dealership in my local area but the deal was made there so that should tell you a lot!!! This is my third Acura and when the time comes I will give you a chance to earn my business again!!! Thanks again y’all!!! Two thumbs WAY up!!!

Thank you to Matt in the Service department for clearing up the issues, and for providing excellent service.

Very professional with no issues. Called when the vehicle was ready so we were able to pick up earlier than expected.

Michael was very nice and helpful.. I didn’t feel rushed to get me out

Looking for a good pre-owned vehicle? Let me help you...read about my car shopping experience. You will get excellent treatment at AutoNation Acura in League City on the Gulf Frwy. I'm going to try to make this short and to the point. The other day I had an accident. I knew had full coverage so I tried not to flip out. So I called my insurance company and found out I did NOT have collision coverage. Well you can imagine what that went like for me. Out of a vehicle and no money! After all was said and done I called AutoNation Acura in League City and asked to speak to a salesman and they passed me over to Mr. Fredrick Brown. I told him was in a wreck a few days ago and I needed a vehicle and had no money for a down payment other than my wrecked SUV. Before going down to the dealership Mr. Brown assured me on the telephone that he would be able to help me and that they would use my wrecked SUV as my down payment. I immediately thought yeah right, like that's gonna really happen! But for sure strange reason while talking a little more with Fredrick (by now we were on 1st name basis) I truly felt that he was sincere about helping me. So today I went down to the dealership and met with Fredrick. I actually felt like I had knew him for a long time. We sat down, I answered a few questions next thing I know he has me talking to the finance manger, Ms. Tracie Hendricks. She crunches the numbers and tells me okay Linda this is what we have for you. Again, before I knew it I was looking at an offer that was unbelievable! Not only did I get an SUV that I liked, I also got it for the price I was looking for with very manageable monthly payments. I am so pleased with Mr. Fredrick Brown at AutoNation in League City that I had to pass on the great experience I had. I finally met a salesperson that was willing to help ME...not his commission! So if anyone out there needs a good pre-owned vehicle go down to AutoNation Acura and make sure you ask for Mr. Fredrick Brown, you'll be happy you did! Oh yes, and he took me to lunch as well!

Very easy to schedule car out in a timely manner great service writer

My car's charging warning signal came on while I was driving. I wasn't too far from the AutoNation Acura dealership and made it there without incident. I was greeted promptly and since it was late evening, I was given a loaner car and was told technician would look at it in the morning and would be given a call. The customer service representative did that and car was ready that evening. Always polite and courteous there. Have had several Acuras and always bring them here.

Our salesman, Morris Tuck, was very professional as we worked through the process of purchasing a new RDX. He is well informed and patient in showing all the bells and whistles on the 2017. I recommend you contact him for your automotive needs. Fritz Barnett

As usual, all the staff at this location were friendly and professional and I could tell they wanted me "out of there asap"...which was great!

My experience was mixed (High for the Service Dept, Low for Sales). I brought my car on 5/2/18 for brake repair due to all 4 wheels locking up (had to bring the car towed). The service department personnel were very courteous and professional, particularly Matt. He explained all repairs, kept me up to date on the status, and provided me with a loaner vehicle during the repair time (~3 days). The repair ended up being very expensive and, given that my car is 2010, I considered trading the vehicle for certified used vehicle from AutoNation. In order to do that, I discussed this option with Brett in the sales dept. Brett was extremely friendly and professional and took the time to show me several of the available vehicles. However, when it was time to negotiate on the trade in and cost of purchase of the certified used car, I was introduced to Jeff Stone, the manager. Unfortunately, the experience with Jeff was not pleasant. He was not open for negotiation and offered essentially nothing for my used vehicle ($500). I was very disappointed with his attitude and unwillingness to reach a mutually-agreed negotiation. Therefore, I ended up not purchasing a vehicle (and not trading-in my car). In the end, I paid for my car brake repairs, which was extremely expensive (~$4,100) and included a new VSA module and Master Cylinder. At that point, my repaired car was assessed at $8,1000. Hence, I felt that AutoNation lost a big opportunity to sell a vehicle due to the lack of proper customer interaction by their sales manager. As far as the service dept personnel, although expensive, they were very friendly and professional and explained in detail the repairs. The actual mechanic took his time to go over the details with me. If you have any questions, feel free to contact me.

If you want the best deal come see my nephew Caleb Guidry - any make or model he will find for you!!!

Bud and everyone else that I have dealt with has been great! Excellent customer service.

Saturday afternoon I visited for service to my RDX. It needed a checkup as well as an oil change and tire rotation. The staff were extremely friendly and my car was done in less than an hour. It was even washed! I will return to this dealership for all service my car needs in the future.

GREAT SUV,KNOWLEDGEABLE SALES PERSON & AMAZING FINANCING. THANKS EVERY ONE COULD NOT BE HAPPIER WITH YOUR LEASE PROGRAM.

Very disappointing. I am from Toronto, Ontario. As a rule I always get my Acura serviced at a dealership when I am traveling so I don't get scammed. Unfortunately this dealership tried to pull one. I brought in my TL for an oil change before driving back home. They said that there was an oil leak. Either from the Power Steering or the Oil Pump. I said no. Took the car for a hard drive up to Katy & back to my hotel. I drove 2100kms. back to Toronto with stops in Branson, St.Louis & Buffalo. My fluid levels are all perfect. Shame on you for trying to soak me for what would have been 7 to 1700 dollars of unnecessary repairs.

I had the best experience going to AutoNation for service on a air bag recall. The service advisor Bud was great and prompt on delivering my vehicle. Not only did he provide great timing but also he took care of washing my car and making sure I was aware of other items that were coming due on my vehicle.

Bud did a great job as usual Thank you

Took my car in for oil change and the staff were friendly and the car was ready within 1 hour plus was washed. Waiting area is very nice. Will be taking my car back for services.

Very professional. Super easy to deal with. Low stress, low pressure.

Great service and pricing

Prompt, friendly and efficient service with very comfortable waiting area.

I usually hate purchasing or leasing a vehicle, because I don't like all the hassles and back and forth that go with the process. I must say AutoNation Acura Gulf Freeway was one of the best experiences I have had. I found the vehicle I liked online and sent it to them, I immediately received a call from the nicest salesman, no haggle, the price was what they said, nothing changed when I arrived at the dealership. They rolled out the red carpet and I was treated great, not a long drawn out process and I was driving my new Acura MDX within a few hours. They were all very personable, friendly and straight forward. They also gave me the amount of money for my trade in that it was worth and what I had found online. Go see Caleb, he was awesome.

Fredrick was so nice and helpful. Wonderful experience. I am very impressed with their professionalism. He made us feel like part of his family, Fredrick was an outstanding salesman. Definitely will be buying another car from them.

Fredrick and Tracy were so nice and helpful. Wonderful experience. I am very impressed with their professionalism and caring attributes. Definitely will be buying another car from them.

Overall the customer service that was given was great. They did a multi-point inspection and went down the list line by line explaining everything in detail.

The most dishonest repair shop in the area. I went in to have my power steering fixed. Price tag of the service, $2500. 5 days after being serviced I take my car to my regular mechanic because it’s making an odd noise. They tell me I have a power steering leak. I take it back to Acura where the manager tells me that yes, I do have a power steering leak and that it will be another $2000 to fix the car. I tell them that I just had the power steering fixed 5 days ago. He tells me that a different part is leaking and will still cost $2000. At this point, I’m livid and he hands me a bottle of power steering fluid and says that it’s a slow leak. 1 year later I had my power steering pump replaced again, at a local shop, for $400. Awful, dishonest, don’t waste your money!!!!

Thank you so much Brandon Deshazer (my salesman) for your awesome customer service. You were really the absolute best!!! Oh and I can not forget to thank Ms. Tracy in the finance department. Thank you Ms. Tracy so much, you were hands down great yourself. PLEASE EVERYONE... If you are in the car shopping phase of life go buy an ACURA but specifically from this dealership. Ask for Brandon and Ms. Tracy!! Brandon if you see this don't laugh but I still haven't explored every feature.

My daughter got carsick on the freeway and I pulled into the parking lot. They saw me having a hard time and let me clean my car there. Thank y’all!!

Worked with Richard and he was very patient. Didn’t buy a car the first time as we were research but Richard never lost patience with us. When we went back we of course looked for him when we finally decided to go Acura.

The service department is awesome!!! They treat my wife so well!!!!

Love ya!

Brandon and Jeff worked with me in an attentive no stress manner to obtain the vehicle of my choice; Acura RDX!

Everyone here is amazing. They accommodated all of my needs. I never felt pressured at any point. Coming from Louisiana, I was on a very tight schedule and I drove in and drove out in less than 2.5 hours. Brandon was a perfect salesmen and his manager Conner went above and beyond to help me.

A great place to get your vehicle serviced! Bud was very over the top helpful! Also, while I waited, everyone inside was very friendly! Thank you AutoNation Acura Gulf Freeway for servicing my car!

After reading previous customer reviews, I decided to give this place a try in purchasing my next car. They did not disappoint! My car buying experience was very easy and simple. Such a pleasant experience. Great quality car at a very nice price. The process didn't take long at all as I had experienced in previous years. If you are interested in an Acura, I suggest this being your next place to shop. Zachary was a great car salesman and very professional. I recommend him! Great customer service here and unlike any other car dealership I have encountered. Great job!

I have leased my car at this dealership twice now. Every time I show up I am treated like family. They ALWAYS get my payments into my price range, and I never feel like they’re forcing me into a car I can’t afford. This last week I signed another lease with Frederick brown. He was so kind, and so sincere. Talking with him felt like I had known him for years and I just knew he was going to get me into a car I loved and could afford. And he did just that! I’m LOVING my new A-spec. I would recommend any car from this dealership. They truly offer the highest quality.

I have leased with Acura twice now. I am absolutely in love with my new Acura. Traci and Frederick put me into a new vehicle that was right in my price range without making me feel uneasy about my decision. Frederick was by far the best salesman I’ve ever dealt with. Super kind and welcoming. I left feeling like I’d known him for years! The people at Acura truly want to give you the best quality of customer service, as well as a top of the line vehicle. AutoNation Acura is THE BEST. Period!

This was the first time we have used AutoNation Acura and were very impressed. A service rep was waiting for us and had our requested service items printed out. Our car was maintained, washed and delivered to us in the time frame promised. Bud, the service manager did everything he could to make our first trip so enjoyable that we know it won't be our last.

Bud Peueng was our service consultant and he was very attentive and accomodating to our needs. Thank you

Bud did a great job on our last service!

This is where we bought our MDX. Very happy with the deal.

Very haggle free experience on a great vehicle.

Generally positive experience. I bought a used 2012 Camry (78000 miles) from this dealer. The staff is really friendly. But I am not quite sure about the pre-inspection of their used cars. In the third day I found my A/C very inadequate. I have to turn the nob all the way to maximum to get enough A/C and its not enough to defrost the windshield. Also I notice a "clunk" sound when I reverse and break. That sound coming from driver side front wheel. So these are minor problems I think but they should have done a thorough inspection on used car than this.

I went in on Saturday to look at cars and everyone was very helpful. I went back Thursday and pulled off in my Nissan Murano. It drives great I have no problems with it...I am absolutely in love with my new car.

When I first bought, the Salesman was professional and made the purchase of my Acura a good experience at a fair price. He returned telephone calls and took time to research my questions. When I brought the vehicle in for minor maintenance, the Service Manager, Mario Quiroz, listened to me and took care of everything. He really knew his business. BUT Initial service was great; but something has changed. BE WARNED - THEIR MUST BE New managment. They don't care about the customer or honoring their warranties. They just want to upsell you and get you out the door. BAD CUSTOMER SERVICE AND BAD BUSINESS

Purchased an Acura TL with extended warranty a few years ago. Everytime to go back with a problem, they argue that it is not covered. Then they try to upsell me to buy a new car. They are not interested in solving customer problems; it all about them making more money off your back. Bud Peung was service writer and when I complained about the blue tooth covered under warranty, he just made excuses and said his car was loud also. It wasn't loud with background noise when I bought ir!!! and they won't fix it!!!! Went to the Manager, Traci Hendsricks and talk about how good the warranty was.. but didn't care about my problems and even try to come up with a amicable solution. Complete waste of my time.

The entire dealership Experience was a Positive Service! Nice friendly folks!

Auto Nation was super easy and professional to deal with buying my new 2018 Acura MDX. They are efficient, fair and very professional. We were greeted immediately and customer service was top notch. We enjoyed dealing with Conner, Jeremy Pratt & Traci Henderson; all of whom made the vehicle buying process fantastic!

Great service! Prompt too!

Service Rep, Bud P. was very helpful. I had called in to see when I could bring in my car for service. Bud waited until I arrived-- barely making it in time-- they were about to close. Bud gave me a loaner, and I was out the door in less than 15 minutes.

I want to exonerate Brett and Traci for all their hard work. There was not a single moment we felt pressured, confused or unwanted at Acura. They were informative and did not try to hurry- even though -Acura was about to close. They took their time and did not hurry through the process just to get us in a car a leave. I really enjoyed the fact that they actually show they care and put that extra effort into it. With the great service from these two employees, we now get to enjoy our new Mercedes! THANK YOU!

Simple Oil Cahnge A ND SERVICE INSPECTION. caught AN ISSUE THAT WE WERE NOT CONCERNED ABOUT ,BUT THEN IT COULDA BEEN SOMETHING WE DIDNT HAVE TO DO ON THE RAOD .....OUCH!!

We had an AWESOME experience. The salesman was honest, very professional, and respectful. The finance person was superb.

Service man was nice. They were efficient and quick. Love having my car washed after my oil change.

This has been the best service I have received from a service department ever!!! My service rep Bud, was professional, courteous, and responsive. He made the process seamless and extremely simple.

I went in for a timing belt replacement and luckily for me they noticed a couple of my motor mounts needed to be replaced.

Service team is pleasant and timely. Love my MDX too

Great customer service, Great team work and I so Love Love Love my TL

Trip was geat.

I had an awesome experience with the service dept at Auto Nation Acura in League City! Mr Meadows was kind, professonal and curteous! He told me that it may take about an hour and it actually took less time! He went over everything that was inspected on my vehicle and explained it to me. I had a great experience!

Very pleased with the service from the time we arrived to picking the repaired car up.

Loved my experience with them. From the time I walked in I was greeted and treated with utmost respect. They made purchasing my vehicle easy and stress free. Definitely will be doing my car shopping there again.

Everyone was very Friendly. I felt very comfortable and not pressured. I was given all my options without hesitation. I Would highly recommend to purchase here.

Good place.

Bad experience. I knew more about the MDX than did the 22yo salesman. He didn't know how to sell a car and said "i guess so" probably 10 times. Then when I asked to test drive he seemed shocked. The manager wasn't much better. I left and bought a car elsewhere.

Friendly service, clean showroom and client areas, great coffee/espresso machine.

Overall it was a fantastic experience. My 18 year old car finally got too expensive to fix and I was left needing something sooner rather than later. Stumbled across my replacement online, reserved it, and made an appointment for a test. Easy. Conner, sales representative, called to confirm appointment and assured me he was pulling the keys. Arrived about ten minutes early, Connor and car were already waiting. The car was the one I reserved, correct mileage and sticker price. Neither Connor or Jorge, financing, were pushy. Drama free. Had the car checked out by my mechanic and it received the green light. It's been a very happy two weeks now.

great experiences!

Very smooth. Would definitely recommend auto nation for anyone looking for a new vehicle.

AutoNation Acura Gulf Freeway was very professional and provided great service to my Acura TL's needs. I would recommend people to come to this Acura location.

Above and beyond as always!!

Great Service and good coffee! Will continue to service my TSX here.

Dustin Daughenbaugh is AWESOME! Top notch customer service. He was very responsive to any questions or concerns I had, answered my questions the same day-usually in a manner of minutes. He is the shining example of what you expect to get with a sales experience! I highly recommend going to see Dustin for your vehicle needs.

Just got my plates!!! Yay! Plus a little reimbursement check from the title company. Good times, Special thanks to Tracey the manager and Trip a cool salesperson that knows his stuff. Thanks Auto Nation Acura and Trip with the rest of their staff.

I would like to say that Holland was the first sales person we met but when we return to buy the car he was not available We met Dustin and he was very nice to us he really did explain everything to us I do hope that he get recognized for this because he did everything for us thank you Dustin

Good service.

Great experience. Ended up purchasing my Acura that same day! The people there were so friendly and pretty awesome. Would recommend this location without hesitation.

He os hhrbonrve in ok nbprice

Took our RDX in for service checkup. Even though we purchased at another dealer, we were treated exceptionally!

Leased a new car with Tripp's help and he was honest with me about price the whole time and got me a great price without me needing to haggle him. I would highly recommend going to see him about getting a new ride. The service department has been fantastic over the last 2 years I've been getting maintenance there.

Had a great experience! I dreaded taking my car in, but was pleasantly surprised how nice I was treated. Very knowledgeable! I won’t hesitate taking it again! Thanks Acura!

Jeremy, Zach and the rest of the guys at AutoNation Acura ROCK!!!

Brett and Tracy made the experience very smooth. Brett took his time to help me choose the perfect car for myself and then helped me get the best deal on my trade ! He was very knowledgeable of the models. Highly recommend this location!

Always quick to respond. Polite and friendly environment. Quick service and they keep one up to date on progression.

Had a great service while getting my oil change

Mr. Brown was excellent in making sure that everything went smooth.

They are awesome! I was in desperate need of a new van to cart my family of 5 around in and need it in under a week. Apparently I have no credit and don't make a ton of money so I needed to keep my payments under 400 and had a few specific requirements my vehicle needed to have. This greatly limited my choices. They met my every need and not once did they make any kind of fuss or give me any kind of attitude about anything. Every employee i have come across has been genuinely nice and completely professional. I bought a 2013 Chrysler town and country that I LOVE. Soon after bringing it home i noticed there was an issue with the door and took it back to the dealership to ask what to do. Without hesitation they told me to leave it there for them to fix and sent me on my way in one of their loaner cars. I cannot recommend them enough. I HATE car shopping. But they've made my experience so wonderful.

Awesome, Awesome, Awesome! What else can be said. Here’s to the beginning of an amazing journey together!

The service department is wonderful! Budd was very attentive and helped me get my battery swapped within an hour. He also suggested they do a full inspection of my vehicle while it was in the shop. He really helped make my experience a fast and enjoyable one. Thanks League City Acura!

Roger made my car buying experience incredibly pleasant. He was knowledgeable, kind, thoughtful and listened to what I wanted, helped me choose options and ultimately sold me "the" car for me!

Beautiful cars I just wish I was rich so I could afford one nice people

Great Service by Bud at Autonation!! Would never take my Acura TL anywhere else!!

Staff members are rude

I bought an Acura MDX in AutoNation Acura, and I felt a little uncomfortable with my car so I brought it to AutoNation Acura for exchange. The sale associate, Connor O'Keefe, is very friendly and helpful for making the process of exchanging the vehicle be so easy and quick for us. I'm very thankful for his excellent service, and I'm very happy with my car now.

Conner O'Keefe made the entire purchasing experience worthwhile. No pressure at all. The BMW we bought was top shelf and the deal was more than fair. Their finance department was spot on with the deal we wanted and we were in and out of there quickly and painlessly. I would highly recommend them to anyone looking to purchase a vehicle.

I was greeted when I walked in the door. My salesman was Caleb, and he was awesome. Knowledgeable and friendly, professional but not pushy. They got me the model I wanted at a price I liked. It was a pleasure from start to finish and I’m very happy with my new Acura!

Zach was great. Don’t be fooled by his young age. He knew his stuff.

Awesome experience, they were super helpful and had the car pulled up and ready for me when I got there. Tuck in the used car department was awesome I seriously was in and out in less than 2 hours! They also let me have time to just sit and look and see if I really liked the vehicle. I could not say better things about this place!

Good experience quick and easy purchase. Zach did a great job of providing what we needed.

Love my car and my salesman was extremely helpful and respectful of my budget.

I've been here twice and always got treated well. I told them what I could afford and the got me a car that fit my budget.

Bud is a great service advisor and explained very thorough about the maintenance that needed for my car.

Bud was a great service advisor and explained very thorough about the maintenance that needed for my car.

If you need your Acura serviced go see Bud hes awsome

The only place to start your vehicle search! Ask for Connor!

I am living in NW of Houston, it worths a long trip to AutoNation Acura @ League City. My sale agent is mr. Connnor O'Keefe who is professional and friendly. I shopped around but Mr. O'keefe and AutoNation Acura give me the best deal. He made my day .

I purchased a vehicle from Acura Autonation this past weekend and cant express how happy I am with my overall decision to shop with them. First off, my salesman, Caleb Guidry went above and beyond to find the perfect vehicle for me. He was with me every step of the way right down to signing the papers. Everyone was very welcoming! I highly recommend shopping for your next vehicle at Acura Autonation. Ask for Caleb Guidry!

Zach Holland the sales person who helped us find a new vehicle was super nice and friendly. He let us take a car we were interested in buying out to lunch and we ended up purchasing a 2018 Acura TLX Aspec that my family loves! Would recommend this dealer to anyone!

Very disappointed. Sales men are slow in communication. Not willing to negotiate

The sales person, Mr. Fredeick Brown, was very attentive and knowledgeable. He was great to deal with. I only rated the experience a 3 because I feel that the dealership has changed since our last purchase in 2012. It is not only that the price for used cars is now non-negotiable but that they did not go the extra mile after the contract was signed. For example, we needed a second key and had to pay extra for this and come back the next day to get it, and the car came without an owner manual and we were told to get it from the website or eBay. Overall, the experience in 2012 was much more positive. This time I am experiencing buyers regret. I love the car but not sure that I will purchase there again.

This is the only way to buy a car. I went to the on the internet wrote what I wanted for a purchase, in details (some bells and whistles we are Senior Citizens)how much I wanted to spend,what I had as far as a down payment, payments can't be over said amount. All of my demands were met, drove home a new car an hour and a half later, it would have been less but I did have to clean out glove compartment of my old car!! This was done for me and I give credit to Morris Tuck and David Llorente, I recommend these two for customer service

This is my fifth Acura from AutoNation Acura Gulf Freeway. It has always been an easy process to purchase with excellent customer service each and every time. I highly recommend them to anyone shopping for a great brand and dealership!

Another dealership taking advantage of people with flooded vehicles! 😡 We were down to one car and badly needed another one (of course, they knew that!). Our cars were previously financed by Amoco. And we got the lowest best rates with Amoco because hubby and I have excellent credit scores. At the dealership, they refused to even contact Amoco (after even telling us that Amoco is their main contact for financing). This girl (named Traci) insisted that it will be useless to even apply to Amoco again considering that the value of the car is more than 130% of what we owe Amoco. Acura Autonation ended up letting us go through Well Fargo (with 6% interest rate. We just found out today, after speaking with Amoco, that there was no issue with them about rolling in our gap (with the remaining balance for the loan on our previous cars) with the new car loan. Amoco was very disturbed at why Autonation NEVER even contacted them about it!! We were now told that we can get 3.5% interest rate. And she said that although Autonation "don't negotiate" on their prices, she said that if they had just contacted them, they would've come back with the range of values for that car that we ended up buying. It just pisses me off that dealerships like this one continue to take advantage of Harvey victims! I hope bad karma will find them well.. and bite them back bad!! BE WARNED!!!

We enjoyed working with David! He went over and beyond to help us find the right vehicle for our daughter! He spent a lot of time teaching her how to operate all the cool technology! Thank you David for your service! Highly recommend autonation Acura! My daughter loves her 2018 RDX!

Best car buying experience I have ever had. will never go anywhere else.

Had a very smooth transaction to buy a 2017 MDX/TECH. I am satisfied on both price and quality of service. Connor is very helpful and there is zero hassle on finance.

Friendly staff

Excellent service - our salesman Connor, the GM Tracey and the business manager Traci all excellent... the car buying experience was fun and not full of tension and anxiety - will definitely go back!

Great service!! I would highly recommend buying a vehicle from these folks. Honest and nice. This is my third positive experience there.

I have been coming to AutoNation for 10 years now. They always have exactly what I need, treat me very fairly, and make the experience very enjoyable. Their service department is what keeps me coming back. They are always very polite, do a great job, and get me in and out when they promise. Thanks Roger and Jeremy for making my MDX purchase quick and easy.

Great experience

I bought my third my car from them. The staff is incredibly helpful and they put the extra effort into treating their customers right.

Morris and Traci made the experience of purchasing a new vehicle as seemless as possible. I was able to get what I wanted for an excellent price . The process was quick and tey didn't try to sell me something I didn't need or want. Excellent customer service; will definitely recommend this team and dealership.

I currently am on my 4th Acura & travel from SugarLand because AutoNation has been such a pleasurable experience, thank you AutoNation Acura!

👍service tripp is good seller I like my mdx thx tripp help lots give good price

Excellent service from start to finish. I definitely will be returning there for all of my future business. Great job!

Great experience with no pressure. The salesmen, Dustin and Connor, were very knowledgeable and helpful. Great place to purchase a car.

I was so glad to meet Mr Jeremy Pratt & Roger Rodems. We lost both of our vehicles in the flood waters of Hurricane Harvey but Roger Rodems treated us with such respect. He had so much knowledge of the vehicle we chose & made the lease process quick & easy. I would definitely recommend others to him. Keep up the good work Roger!

slow

The service experience at Auto Nation Acura has always been excellent. The staff are professional and helpful.

Five star service always.

Great staff that takes the stress out of purchasing a vehicle.

I had specific car requirements and expectations from the Sales Staff. Morris Tuck is an incredible person, knowledgeable and attentive. I had a couple issues that he resolved promptly and set my expectations and delivered. I would recommend him to anyone knowing they will be in good hands.

The only reason I didn't give 5 stars is because there was a mix up and they sold me a car under the pretense of it being Certified Pre-Owned but it actually wasn't. My sales rep, David, went above and beyond though when he found out. There was a minor air conditioning maintenance issue that he had taken care of for free. He also gave me a personal 3 month warranty on the A/C. Out of his own pocket! I doubt anything will happen with the car as it is in great shape but I really appreciate David going out of his way to create a resolution. He also drove the car from Houston to Austin for me, through all that traffic! I would definitely use David again in the future.

Love having my car serviced at AutoNation Acura Gulf Freeway. The service staff is courteous and competent. The waiting area and amenities are luxurious. You will be pleased with this service department.

Service overall was great - Mark is great work with.

The price was great. The professionalism was below expectation.

I made an appointment to get my oil changed at AutoNation Acura. My appointment was at 9am. My car wasn't finished until 11:30am.....I sat and waited 2 and a half hours for someone to simply change my oil. It would've been even longer if my fiance hadn't decided to track down the guy we were working with and ask where the heck my car was. My fiance can change my oil in 30 mins and it doesn't cost me nearly as much. If you can I would avoid going to this dealer for an oil change. I am so glad I will be trading in my RDX for another car (not an Acura) very soon. I will say that the people at the parts department are very nice and professional individuals. I had the guy I worked with for my oil change order a part I had been needing for awhile. I showed him exactly what the part he needed to order but he somehow still managed to order the wrong part. Lucky for me one of the parts department guys realized the mistake and order me the correct part. He got it in for me the very next day! I won't ever return for an oil change but I will come back if I ever need a part ordered.

I was greeted quickly and they always go above and beyond what is required to help out.

The price and quality of the vehicle was excellent. However, the execution of the process and the professionalism was below average. The dealership did nothing to contribute to the purchase.

Extremely polite and professional staff, answered all questions and kept me updated whilst performing a service on my vehicle. My Service Advisor (Bud), kept me updated and advised where needed, top marks for his courteous professionalism. Well doe Bud @ AutoNation Gulf Frwy.

I purchased my Acura from this dealership back in 2005 when it was located at the Almeda Genoa and 45. Since then I've gotten my car serviced at this dealership pretty much whenever it needed to be serviced especially for oil changes. I've always been pretty happy with the service. However, this time I was not so happy that they found about $6000 worth of things that needed to be fixed on my car since it's last oil change considering I get my oil changes done there and on time. The previous oil change they found only about $300 worth of things wrong with my car. Now there's about $6000. Not happy with this and it doesn't seem right.

I can say best car buying experience ever.... Need honesty,need salesman that's up front ask for Connor he is very polite and experienced in his field we love our new car....

Excellent customer care demonstrated by Bud Peung. The test team wasn't able to fully resolve an intermittent electrical problem but the communication, repair recommendation, accommodations, and turnaround time were all excellent. Thanks for another job well done!

Brian Lemmons is very in helping me. Quick service repair and this AutoNation Acura dealer wash and wax my car after the service repair. I am a happy customer.

I test drove the car with David and when I finish my paper work . The car was different . Never experienced that in my life time . This is my sixth car to buy . You test drive one car and got financed for other .

Ultimately everything worked out but the reserve process almost cost the salesman a sale. Everyone was great and I will definitely buy again from Acura.

I'm always treated with respect and prompt service from all of the fantastic associates.

J Lemmon was great! He provided excellent customer service!

Excellent service and attention to the customers. Excellent waiting room, nice environment. I could work on my computer while I waited. Service person was extremely polite and responsive.

Bud was wonderful in helping service my car. Would definitely recommend him!

This was a 5 - star experience in every way! Our salesperson, Morris Tuck, worked with us for over 2 weeks to help us get the vehicle we wanted, online and finally in-store. Talk about patience! We appreciate him immensely and would certainly recommend him and the whole crew at this dealership. These people are on top of it with their service and friendliness. We know this because it's the second Acura we've bought from them!

Got the car I wanted, good price, David in Internet Sales Dept. was great!

Bud was nice and very helpful through out the process

Professional, efficient, and addressed all questions and then some.

We are repeat customers at AutoNation Acura and just replaced our 2012 MDX with a new 2017 MDX. Fredrick Brown was the best salesman I've ever worked with! I'm in my sixties and have purchased many vehicles in my life.

Poor saleman attitude

Service department was wonderful. Brian Lemmons took great care of me. Thank you!

I was very pleased with the service and the attention to me up to the point where I got my receipt. My key we're not given back and my car started without them which I think it strange. I was on 517 fm whenever I realize I did not have them I thought then what if this car had stop on me when I got on the freeway or road. Besides that it was good. Your personal we're very professional and helpful. Ps still have not heard from my salesman

Took my vehicle to dealer for service and Bud took great care of me.

Everything was great. Bud always takes excellent care of our cars.

Very professional group from management to sales to finance manager.

Roger is best sales person, The entire buying process was over phone and email. it was completely hassle free and very honest.

The sales people aren't pushy, but they usually stay inside. My wife and I had to go inside and have one talk with us. Keep in mind that once you give the salesperson your contact information, you will be called if you didn't make a purchase. The cars themselves are very nice, new or used. My wife and I were looking at purchasing two cars, but, although the salesman was very nice, and the vehicles didn't meet our needs, we would return again if we found a vehicle that fit our family.

Purchased a new RDX recently. I have owned no less than 10 new vehicles in my years driving and my experience with David L. in sales and Traci in finance were by far the best car buying experience I have ever had! I highly recommend this dealership and these two employees.

The initial few minutes were subpar as I was not greeted by a service advisor but had to find my way around the service area. The only service advisor available was on the phone with his back to me. When the manager noticed, he got someone to help me shortly. Once I was connected to service advisor, Bud (not sure), it was smooth sailing. He made sure I was updated periodically and brought to my attention repairs to consider without pressure. Overall, I plan on taking my car back there for future service. Very happy with Bud's attentiveness and how quickly the repairs were done. You can't beat being able to be serviced right away. Thanks.

Customer service was excellent. T hey kept me inform of my vehicle progress the entire time it was in service. I was getting a lot of required preventive maintenance work done.

The onsite faciloty and staff were great. I am new to the area and tried contacting via the info found on the internet. Phones went in circles with no answer and no reply via online chat. Drove to the facility to find out it was a national service phone and internet link. They hooked me up same day and i now have a direct contact for service department.

The best car buying experience thanks to Roger Rodems. He showed me all the options of lease vs. buying. Very professional.

I have two Acura SUVs and use AutoNation for dealer service and repairs. I have had several recall services performed on these vehicles and these went fine. However, I have had two more significant repairs that were less satisfactory. One power steering failure (at 70k Miles) was repaired here, but the new pump failed within a few days and I had to make another trip to have the work repeated. The other vehicle was purchased new from this dealership, but within a couple of months a rear shock failed resulting in significant noise in the rear. Both rear shocks were replaced under warranty. The vehicle now has just over 20K miles, and the rear shocks failed in the same manner and had to be replaced again. After the repair was performed, when I got home, I found grease on the (white) carpeted access panel in the rear stowage area of the RDX. The interior on this car was pristine and this was pretty disappointing. I have not yet returned the vehicle to try to get the carpet cleaned; I already have another airbag recall to be repaired on the other vehicle. In fairness, they have always been courteous and friendly, and (usually) prompt with the service. But whether due to parts or workmanship, it seems to require too many trips and days spent in the waiting room to keep these cars serviced. Coupled with the grease on the carpet, I have concerns about quality control in the garage area. One last item - I received mailings advertising price specials on services. When I tried to get the reduced price on an oil change coupled with a recall visit, the service agent said they didn't know anything about the special, and since I didn't have the mailed card with me, they would not give the reduced price. If you mailed the notice to me, how can your service department not know about the special price?

Always a good experience, customer service is great

Brett Bland did an excellent job selling us our new RDX. I highly recommend this dealership & Brett.

I can't speak on the sales department but I can say stay as far away from the service department as you possibly can. A basic oil change takes over 2.5 hours on a slow day. These service techs are terrible and have no knowledge of basic things, there rotated staggered tires and put in conventional oil after I requested synthetic and the oil cap says use synthetic only. What's worse is that it happened twice. I come here because it's the closest autonation to me and I bought the service plan.

buying experience was ok, price negotiation, financial. but the first mdx that i saw with my wife was very dirty, the second one that i bought was also dirty and when they deliver the car was not really clean inside, outside had a dent right next to the front light. I live far from the dealer and they did not offer me something. for instance gas cause i have to travel around 50 miles to get there, plus the time that i have to spend on the dealer waiting for the car to be fix. Except for that everything when ok.

Just bought my dream car, I love my MDX. Joe was wonderful to work with and finance was great

Necessary evil of buying car there. Very little to talk about with this people, so eventually it is not much different than buying car online, except that in online purchase you may get lucky and get a person that is truly trying to help and be useful to You. With Autonation local dealership , this chance is 0.

They are fast and effective. Most importantly, they are straight upfront and charge no unnecessary accessories. Connor is a good sales professional. Hope you would have more time with your wife and kids. Take care.

The smoothest and easiest time I've ever had dealing with a dealership. Highly recommend and will be going back!!

Wonderful experience !!! Tripp is so easy to work with !!

Morris was very helpful through the entire process. No pressure and had all the answers to my questions. Great experience!

This was my first time leasing a vehicle, so I didn't know much about the process. Roger was so helpful in giving me the pros and cons and ins and outs of leasing vs. purchasing and was very genuine. I ended up with the RDX, which I love. He was also great at explaining the technology of the car! I highly recommend Autonation Acura and I will definitely be back!

They tried to sell you their service by giving your lower price than other dealership. Then, they asked for extra charge which should be included in the service all other dealership will offer. You turned out paying more. As other reviews mentioned poor service manager attitude.

Hi on the 22nd of this month I purchased a 2017 MDX from AutoNation Gulf Freeway, my sales person was Connor Keefe very much helpful, caring, supportive, patient, understanding your needs going the extra mile to satisfy your needs, polite, listens carefully before giving advice, GREAT JOB CONNER you are highly recommend.

Great salesmanship well inform on car treated very well salesman was very helpful

Bought a 50k+ new vehicle here; wanted the factory DVD system for the kids. Was told they never order the Entertainment system from Acura, but they install an aftermarket system that is cheaper and will be covered by the factory warranty. Fast forward a couple years the DVD players they installed are broken and now they tell me they only had a 12 month warranty and that they will not repair under warranty. They LIED TO MY FACE. I will never buy from this dealer or AutoNation again.

We recently purchased a 2017 MDX from Roger at AutoNation. He was extremely patient and very responsive to all of our questions. We had a smooth car-buying experience from start to finish, and we are extremely satisfied!

Great experience @ AutoNation! Worth the drive from Bridge City!

Decent buying experience with only one real disagreement. Sticker on the car stated 60 day warranty but sold as is and only offered if I wanted to pay for it. Service after the sale has been less than desirable. Contacted salesman on three different occasions over a 3 week period since the purchase and not a response. Question might be trivial to them but I would have still like an answer. Makes me feel like they are hiding something about the car.

I bought a beautiful car today and the whole process was quick, professional and pleasant. They go above and beyond here and Joe is the coolest dealer ever!!!

Purchasing a car here went much smoother and quicker than expected. Conor was welcoming, knowledgeable and easy to work with.

Fredrick and the staff at Autonation Acura were great. They made the process very smooth and were very courteous and respectful. Definitely recommend buying an Acura from here.

Place is clean, waiting area is okay. They did not have Mobil 1 full synthetic the last 2 times I went to get my oil changed.

Ronald was an amazing salesperson. I would go out of my way to buy a car here if I were you.

My salesperson, Joe, was very helpful! He was patient when I wasn't quite ready to buy and super on top of it when I was finally ready to pull the trigger. I bought an RDX and love it! Thanks, Joe!

Dwayne Curtis was very helpful in assisting me with my new car! I absolutely love it and I recommend this dealership!!

I was asked to write a review about my purchase experience with this dealership. I told both the manager, and the sales rep about my experience, and they didn't seem to help me out at all, so I will go ahead and post my experience as they wished. I came to the dealership at 9:05, right when they opened for business. I had to flag down someone to find a salesperson to help me out. I met Frederick Brown. He seemed like a genuine person that truly believed he was in the customer's best interest. I told him I found a vehicle online that I would like to test drive. He told me the car had been sold already, but there was another one with same options, mileage, and price available. It was also Acura Certified. He showed me the brochure about what all the Acura Certified cars have done to them, warranty etc. We went on the test drive, where Frederick constantly talked and showed me all the features of the car. I came back, he said he wanted to appraise my turn in. I said fine, can I take this car to get breakfast. All was fine. During my test drive I did not notice anything wrong with vehicle. I even look in the trunk and notice the floor mats were in there. I get back, work out the deal, and commence the over hour long wait to get into talk to the finance guy, despite being the first customer of the day. We go through the paperwork, after fighting over their ridiculous interest rates, I finally agreed to finance through the dealership. He then proceeds to ask me to setup my first appointment with the dealership. I ask if it's required to keep the warranty active with it being certified pre owned. He tells me the car isn't certified pre owned, because the previous owner had installed 18" wheels, when the car came with 19" wheels. So the manger Tracy comes down, and promises me an extended warranty that is considerably less than an acura certified vehicle, at no additional cost. However, if I don't go to an autonation dealer, I would be charged $100. At this point I had spent half my Saturday at the dealership and didn't want to start over with another car and another dealer. So I agree to the offer, sign the paperwork and get on my way. On my drive home, I notice the car is constantly pulling making humming/vibrating noises. Almost to the point I'm having to fight the car to keep it straight. I also notice no floor mats. I just think, no biggie, I'll get the tires balanced, an alignment, and take the mats out of the trunk. I get home, only to find no floor mats in the trunk. The next day, I go to a local shop. They tell me the tires are already balanced properly, and they can't correct the alignment due to damage on the car. I'm not sure how I didnt notice all this on the test drive, or if something happened during the 3-4 hours i was waiting to get all the paperwork signed, but I know for a fact I didn't do any damage to this car. So I take it to the local Acura Dealer, and they tell me I have a bent control Arm, that needs to be replaced at a small price of $857. Autonation basically told me that I didnt have a problem test driving the car, I agreed to the car, the extended warranty that doesnt cover my problem, so they pretty much blew me off. So.. despite all their fancy awards and all.. I don't recommend this dealership.

Worse car buying experience ever. I had a 415 appointment. I didn't leave with my new vehicle until after 9PM. They either don't have enough paperwork people or they don't value your time. Either way it was the worse experience ever.

My salesperson was very good. I bought a used RDX and love it. They did what they said they would do to my car to be ready. I would consider buying a brand new care from them next time.

A mi en lo personal . Me atendieron muy bien y me ayudaron con lo que yo nesesitava . El servicio a mi . ACURA MDX Fue exelente y mi descuento

Roger Rodems was personable, honest, and a truly great representative!

Well my wife and I went in on Saturday September 24 2016 around like 6pm. We were greeted by a salesperson standing outside in the parking area just waiting on costumers I suppose, which is fine with me I don't see a problem with that. I explained to the salesperson that I was interested is seeing in person a car had seen online. Once again the salesperson was very helpful and a led the way. My problems with this dealership where after I explained to them that I was paying off my pickup truck and that I was going to finish paying it off early next year. So I was really interested in just getting a look at the car in person plus also seeing their inventory. I left to the restroom and as soon as I came back out the salesperson was waiting for me but he was not alone he had his manager with him I guess he'd figure he should call in the big guns. His manager introduced himself to me. He seemed okay at first until he started realizing that I was not going to budge and I was going to wait to get another vehicle until I paid off of my current vehicle loan. I asked him if it was okay with him if I could get a test drive on the vehicle though just to really kind of make up my mind that that is the car that I really want. The manager replied back with a cunning way of telling me no. He pretty much told me I was not going to get to drive the car until i decided come in to buy it. Which puzzled mean butt his answer was and I quote " that way I am surprised and to keep things spicy upon my test drive." Translation well since you are not buying there is no sense in us wasting time with a customer who is not going to lease or finance. In conclusion recall there used to be a time where you could go to the dealership and not have to worry about being hassled or pressured into it a a sale. So we shook his hand and I politely smiled and just nodded and agreed with him but as I was leaving I said to myself I know now where I will not come for my purchase when I'm ready.

I went here and wanted to look at a car. Did not enjoy my experience because the salesperson attempted to play the game of this would be great for myself but horrible for you. When someone tells you that they do not want a lease, they really do not want a lease!! If someone comes into the dealership with guaranteed financing, do not attempt to trick them out of it and into your dealership-sponsored financing. Also, when you state that you are going to give a side-by-side comparison of leasing versus buying, do not bring two lease options that do not even associate with the guaranteed financing option from your bank. Then on top of that, when the salesperson figured out that leasing was not going to happen, he immediately attempted to get me into a car that was much more expensive (top model). Why do people consider car salespeople scum? This is why. Obviously I am looking elsewhere now, but just had to put this out there for everyone to know. Go to a dealership with a plan, if they attempt to talk you out of it, "take your ball and go home

Very pleasant experience. The salesman spent quite a bit of time with me going through the various options, and making recommendations based on his experience. I never felt pressured or had any other issues.

Last Saturday, I went to test drive a 2012 Acura TL at this dealership. The advertisement said that the car had 19,40 miles- when I got there, it had 28,200- bad sign. I test drove it and it ran beautifully. So right after we went back and forth (ad my almost leaving), we came to a deal. Before I signed the paperwork, my wife noticed HUGE scratches on the hood, so unless they were going to fix it, it was a deal breaker. They tried to take off $100 and claimed that they'd sell it "as-is". So I walked out AGAIN. They ran back and said that they'd fix the scratches and I forced them to commit to fixing it in WRITING (they just wrote "Fix scratch instead of scratches as if I didn't see that). They then told me that early the next week I found schedule to come in and get the scratches fixed. They tried not arranging a loaner and I had to call the GM to honor it. So THIS MORNING, I got to the dealership at 7:15am, dropped off the car and took off to work in the loaner. I heard NOTHING ALL DAY until after 5pm that the car was ready. I had to pick up my daughter, so I thought it would be a quick transfer- something told me to look at my car before going inside- THE SCRATCHES WERE NOT REPAIRED. I went inside and Ruben (the used car supervisor) told me to my face "that's the best that we could do and we're NOT painting the hood of the car and we have to have our loaner car back". I said "You didn't honor what the condition of my purchase was so you WILL Fix this COMPLETELY or you will TAKE BACK YOUR CAR- furthermore, I really need to get my daughter at daycare. He kept on stalling and then went to go get the paper work for my car. I LEFT THE DEALERSHIP WITH THE LONER TO GET MY DAUGHTER AND DROVE HOME. After I left, Ruben texted me MAGICALLY saying that he'd repaint the hood or I could return the car and get my money back- I am RETURNING THAT CAR TOMORROW MORNING. Whatever you do: DO NOT BUY FROM THIS DEALERSHIP unless you wanted to be treated without dignity and to get SLIMY SALESMEN AND MGMT!!!! #Disgusted #SayNOToAutoNationAcuraGulfFreeway

If you are in really want an Acura and quality customer service this is not the place to go. The vehicles are fine if you like Acura. The sales associates make customer service claims that can not be provided. Go to another dealership even if it is a drive.

Experience was nice. Joe was great....never felt like I was being pushed. He took his time to make sure I understood everything. I love my new car :)

Automation Acura Gulf Freeyway is the best place to purchase a new or used Acura. Good deal, no hassle, no games good on your trade in. I wouldn't buy anywhere else! Mary J

The dealership is well kept. Everyone is courteous and the staff is friendly. Nothing really extraordinary in regards to the car buying experience. You get what you might expect from just about any dealership like the test drive, the amount of time wasted, the back and forth and "let me talk to my manager...", etc. I bought an 2016 Acura MDX in July 2016. We left the dealership on the first go around because the interest rate they were offering was really high considering our excellent credit (likely the dealership's interest charge on top of the base). Also, we only drove WAY out yonder from Cypress because the salesman I was working with promised they could beat a deal I was quoted from John Eagle Acura which included paying off my 2016 Explorer. In the end, they did beat the deal (just slightly) and they lowered the interest rate to something we could accept. We don't feel we got "the best deal in the world", but I think they won a little and we felt we got a good-enough deal--for what it's worth. Ha Ha My car wasn't in pristine condition and could have used a better wash and thorough cleaning from the inside. Still, I'm happy with my purchase so far. It's the first luxury vehicle I've ever purchased. Hard not to be happy about that.

Service deaprtment steals your tires. Dnt take your car here! Read the complaints on other sites!

Recommend this dealership. Very good experience purchasing my car.

I wish if there was a way to give no or zero stars. I dealt with sales person name Morris Tuck. He wouldn't give me exact quote and told me to come to dealership and he will make sure that the deal is made or he will give tank of gas free. I went to the dealer ship and he while negotiating he got mad, I was just negotiating with him and all of sudden he told me and my family to get out of the dealership. This guy had no people skills what so ever. I am surprised he is working as sales person where he cannot handle negotiations. POOR customer service. Will never go back to Autonation Acura in Houston again.

this dealer is bullshit. I have appointment to check my 2001 MDX. Nobody come to ask me for help even though they saw me , and ignore me . Secondly , they make me waiting for 2 hours 45 munites to come out and say " if you come to check car without fixing , i will charge you $185 for checking fee" . First , why don't they tell me this rule before I have to wait 2 hours and 45 minutes ! Secondly , what kind of rule it is ! you need to me a estimate before I decide to fix my car, if i am happy with your price , i will you my car to fix . Just in case , if you check my car , and you tell me that I need to pay you 5000$ to fix A/C , so I need to give you my car to fix , otherwise I will lose $185 for checking fee. this is a reason why I see there is no many customers this dealer has when I am waiting and obsever!

Great selection of cars. Absolutely no customer service. No one comes and greets you. I was browsing for an hour, and was completely ignored.

Experience began really well and took a negative turn with the finance department. The vehicle has an issue with the bluetooth microphone which the dealership decided to replace. Unfortunately the microphone still does not work but my wife was told to return the vehicle for further repairs. Also the done light was repaired without incident. Finance department secured a horrible interest rate for me who's credit profile is considered excellent. The finance individual claimed it was because the vehicle had high mileage. That's complete BS. I will just refinance with my credit union

The salesman was very supportive through the leasing of 2016 MDX 4WD. The quotes were very detailed with every item listed. Price was also good to accept.

This place is a scam!! Only reason I'm giving it 1 star is because I can't choose -10!!! Brought my car in for an oil change and new tires. No other issues whatsoever. Got my car back with a bent wheel and a rides like an ATV! The service manager is a liar and a snake. Bring your car ANYWHERE else but here.

I leased my 2016 Acura RDX from AutoNation Acura in Houston. Roger Rodems did a very professional job of answering my questions during the structure of the lease and delivery of the vehicle. It was a pleasurable "no pressure" experience.

We smooth transaction without the "sales pitch" for financing and extended warranty. Maybe took 30 minutes and I was done!

I live on the complete other side of Houston, but still drive to this location because of the service! They are always happy when they greet you by name and very accommodating! Very true to their time schedule and have you in and out! I really love those guys over at this location! Thank you for all that you do for me and my Acura! You are the best in town.

Last week I purchased my second car from AutoNation Acura in League City Texas. Morris Tuck was the salesman who I worked with both times. I had such a great experience working with Morris when buying my first Acura that I contacted him when I was ready to trade in for a newer model. Once again, working with Morris was a pleasure. He is very professional and we never felt we were being pressured. He followed up with us to see if we had any questions. I would definitely buy from Morris when I'm in the market for a new car.

Sales part was good as I communicated via email or phone before heading there. No problem with Ruben at all. Finance was Horrible. Office was a mess, spilled coffee on the desk- Yuck and completely naive to the process. He had to leave every 3 seconds to see how to do something. Then my first payment was miscalculated. On top of that, he told me I had to write a check because he broke his credit card access. Not my problem, so I had to tell him that unless he has the only credit card machine in the dealership to find another one. I don't plan to be back and glad I have other more professional options in Houston. Horrible experience out of all of my car buying experiences over life. I have used them for an oil change service on my old Acura and that went smoothly from the one time I used them in the past. But they won't see me with my new Acura.

AMENDED UPDATE: The dealership called me the next day after my initial experience. I did go back and speak with them and came to an agreement on price. The negotiation was not fun, but we agreed on a price. I picked up the car a few days later. The salesmen picked me up at the airport after returning my rental car. Upon getting to the dealership, they worked on detailing the car. Both the sales person and manager had read my review and asked me to change it. They wanted to assure they weren’t selling a car to an unhappy customer. I agreed to update my review. I didn’t have a car to leave at this point so I didn’t have much choice. I left the dealership and headed for gas. I’m happy with the car. INITIAL REVIEW: I flew into town for business and was hoping to buy a used car (only bought a one way ticket), I called ahead of time to schedule time to look at two vehicles and have them ready for me to drive when I arrived. I had a limited amount of time. Upon arrival, neither of the cars were ready; the one actually was waiting to be serviced. The other was parked in the used car section and needed fuel. They didn’t want me to drive the one for some reason, kept stalling, and not getting the keys. Told me it was waiting for an XM radio box. They also took it off their website – only to be found as I type this at Dodge dealership in their franchise listed at a higher price. Regardless, I drove both and asked for pricing on both. I had screen captures of both car and the respective pricing on my phone from the web. The first round of pricing on both cars was HIGHER than their advertised price on their website. AND they wanted to charge me for window tint – which, when you looked at the Carfax – they had already installed it upon selling the vehicle when it was new – years ago. I made another offer on the one vehicle, back to his manager, another 20 minutes wait and the price was STILL higher than their advertised price. At this point, I had to leave for a meeting, the sales associated tried to get his manager to talk to me – he told me he would sell me the one car for the posted price. Over $2500.00 less than the last offer, but wouldn’t honor the price on his website for the other vehicle. Went on to tell me the white car was worth SO much more (event though it was in a wreck, more miles, same year, same options….) The manager was smug and arrogant and I had enough. I shook the salesman’s told him I wished him luck, that he had my offer and if something changed to call me. The sales manager also kindly gave a conceited goodbye. I work in sales and these tactics are tasteless and not people you really want to reward with a sale. I like the car, but not enough to give these people money without an apology and concessions. I read the past reviews regarding the lack of acknowledgement you are given as a patron, and they are spot on. The salesman seemed like a nice man; I think it comes down to poor management.

My experience at AutoNation Acura Gulf Freeway was the most pain free car buying experience of my life. My salesman Connor O'Keefe was very professional, knowledgeable and went the extra mile to make sure that I was able to get the best deal possible. He was attentive during the car buying process and his attentiveness to my satisfaction did not stop after I drove off of the lot with my vehicle. He has been available to answer any questions and continues to take care of all my vehicle needs. I highly recommend buying or leasing your next vehicle from Connor O'Keefe at Autonation Acura .

I enjoyed dealing with the sales person, Reuben, but not the finance guy. After the vehicle was ready to be paid, I had to wait for hours only to get the finance guy to sit with me. Reuben followed up with me after the purchase and answered few questions I had. I think my vehicle was a little over priced, however, I take the blame for not doing my thorough research. Will purchase from there again? Possibly if I know and convinced I am getting a good deal.

All around 5 star service from the GM, Brian Wilson to our salesman, Collin. I would highly recommend this dealership. They make you feel welcome and you can tell they appreciate your business. From the test drive down to signing I was only there for 2 hours max, they did not waste my time and I appreciate that.

All around 5 star service from the GM, Brian Wilson to our salesman, Collin. I would highly recommend this dealership. They make you feel welcome and you can tell they appreciate your business. From the test drive down to signing I was only there for 2 hours max, they did not waste my time and I appreciate that.

All around 5 star service from the GM, Brian Wilson to our salesman, Collin. I would highly recommend this dealership. They make you feel welcome and you can tell they appreciate your business. From the test drive down to signing I was only there for 2 hours max, they did not waste my time and I appreciate that.

Brian, Jeremy, and my past salemen always take great care of us!

Awesome place! Fantastic service. They have always treated my family like family :)

Nice services and experience. I am happy with this purchase

Great place to go if you like being lied to and treated less than dirt. I purchased a certified pre owned TSX with a 1 year 12,000 mile warranty. Took the car in for service work and I was told the car had no warranty, and that it was not a CPO. The manager told the sometimes there are advertising mistakes and that this was one of those cases. Buyer beware.

Completed sale on a 2016 Acura TLX over the weekend. I received a fair price for my trade in and the deal went through without much haggling. Ruben the Internet sales manager was very helpful with both the sale and getting us acquainted with our new purchase.

Very nice facility. Bought a new SUV. All of the personnel were informed, professional and pleasant to deal with.

It was a wonderful experience being able to walk and look at car/cars without the hassle. When I had questions or wanted to know something, I just asked and was shown and left alone to make a decision.

I was recently referred by my co-workers to Mr. Frederick Brown, at the Acura Auto-Nation Dealership on the Gulf Freeway. After a tough divorce, I have finally saved enough money to purchase a car in Jan. 2016! I was so excited, I called Mr. Brown and spoke with him by phone. Mr. Frederick Brown was very informative, personable, and sincere. He answered all my questions without making me feel stupid. I will definitely make my new car purchase with Mr. Brown at this dealership.

Mr. Frederick Brown was by far the best sales person I have had the pleasure of doing business with in the last 20yrs. His top notch attention to detail and his overall compassion for me as a person made the sales process seem like a walk in the park. I would highly recommend him and Auto Nation Acura on Gulf Freeway to anyone that is seeking new or used car ownership.

Loved my sales guy Fred B. Very professional and knowledgeable about the Acura line. Took the time to locate the model we wanted.

I purchased my first car here. With the help of Joe Quinonez , I found the perfect car for me and with ease. He was truly helpful through the whole process and made my first experience buying a car 100% positive.

Excellent sales man and finance person. They treated me well. Salesman did great job in setting up car gadgets. Love this car. Purchased it .

So offer is 2k down and 199 a month for 2015 TLX, i offered 2k down with 300 a month, that's 50%/100 more a month $3600 more for the term and i don't qualify without checking my credit....how? No word about what the deal is online they offered me 600 a month for a TLX, straight from 199 to 600 without involving credit.. and my 2011 camry is worth 5k...? When Honda dealer offered me 8k for my car

I had the pleasure of meeting with Mr. Frederick Brown about a Acura for my wife. He made me fill comfortable and at ease. His knowledge was very impressive about the Acura and I truly look forward to working with him when it is time for me to surprise my wife with her new vehicle In the new year.He also help me find the best vehicle for my budget that would not hurt me and my wife . And the best one for when we start our family in the near future. I look forward to working we Mr. Brown A customer for life , Travon Black

Very friendly and helpful group of folks. We didn't intend on driving away with a new car, but they gave us a great deal on a car brand whose reliability and service are legendary. Thanks to Chance, Jeremy, and Dustin for making it happen!!

a good experience with great customer service , a well trained staff

These guys are true professionals, know thier products and treat you like family. We had a great experience last year when my wife brought her MDX and now for my daughter's used car. With this dealership you actually feel like they truly care about your satisfaction even years after purchase, Mr Frederick Brown and his team are all round awesome.

I have driven a Lexus for the past 10 years and wanted a change. After test drives and online research I chose the Acura RDX for it's safety features, looks, feel and price. The dealership in League City was clean and my salesperson was friendly and helpful. Although there is a closer dealership I chose to complete my shopping here.

Stopped by this dealership and had the pleasure of being helped by Fredrick Brown. Great knowledge on very pleasant.

Finally, a dealership and a salesman who actually value their customers. I just happen to stop into AutoNation Acura after a day of being disgusted by the lack of honesty, courtesy, and professionalism at several dealerships. Mr. Frederick Brown, saved my day. He made purchasing a car a pleasant experience!

I have bought 2 Acura's and couldn't be happier!! Always great service and friendly faces! I love being treated like family! I highly recommend this dealership to ANYONE looking for amazing customer service and an awesome deal! Not to mention a 5 star vehicle!!

Frederick Brown made the purchase very easy. No hassles or pressure. Great facilities.

I would recommend Fredrick Brown to sell you a new car. He was very helpful and answered all the question I had for buying a new car. He walk me through all the process. He even kept his words about getting my car clean and detailed when my plates came in.

Purchased a 2015 RDX. Excellent sales team, knowledgeable and no pressure. Total experience from drive in to leaving in my new car was great. Fred Brown was the best. Super nice and accommodating.

Everyone was very helpful. The deal worked real smooth without a lot of going back and forth. They gave me their best price when we started the deal.

I had a Great buying experience with Roger Rodems and the Team at AutoNation Acura!!!

We've purchased almost every model of vehicle from this dealership. They go above and beyond to fix any issues we have, and we send friends to purchase vehicles here. Awesome.

I have been obsessing over trading in my Mercedes so I made an appointment Friday Oct. 2nd to inquire about a beautiful Acura ILX. My mercedes is a 2007 with less than 100k miles and has been appraised for a really good price at other places but I wanted an acura and Reuben was the guy to help me, so I thought. He was very nice and friendly and seemed to genuinely want to help me get rid of this high interest rate that I was buried under. We went on a great test drive that evening and I stayed another hour until closing. At that point, all I had done was sit. Reuben never told me anything. I never got a value for my car . Instead, I was told that I would be called Saturday for updates on financing. Reuben called once to ask a question about my previous employer and I never heard from him again. I called Saturday and left a voicemail on monday before deciding to say to hell with this shiest ass dealership and their obvious unexperienced staff. Reuben never offered the option of leasing to me, which is what I really wanted to discuss. Instead, he rushed me out Friday night and decided that I wasn't a good enough client for him due to being in college and not having a large downpayment, which seemed to be his biggest concern. In the end, I drove 30 minutes to this place in after class and work and all I got was a nice test drive, false promises and radio silence. Waste of time and such a let down but luckily other dealerships exist :)

Traded in our car for an RDX at this dealership. We were originally going to buy the most basic model because of our budget but Dwayne Curtis, our dealer, made it possible to get a higher level model! He was willing to negotiate the amount we were asking for our trade-in and the price of the RDX. He was extremely patient and helpful and has made sure to follow up with us after our purchase, too! We couldn't be happier with this dealership, highly recommended!

By far the best car buying/leasing experience in my life from beginning to end. My salesman, Jon Dienst, was personable, knowledgable and never once made me feel pressured to buy or that he was desperate to sell. He's the only salesman I've ever dealt with who had 100% complete knowledge of the car I ended up leasing, and every other car on the lot. The general manager, Brian Wilson, is one of the nicest guys I've met! He did everything in his power to get me the deal I needed. And Dustin Daughenbaugh made the financial step of the process very pleasant and got me out of there quick! All in all a great experience!!

This was my 1st attempt at looking around for a vehicle and it was my last! I purchased a 2016 Acura RDX and love it! Everyone there was nice and made the experience pleasurable! I would recommend Autonations Acura to anyone interested in getting a vehicle.

My wife's 2015 Acura TLX had some electrical problems after being repaired by a body shop after an accident. She took here car into AutoNation Acura Gulf Freeway to ask them to correct the problem. She was helped by Mark Meadows in the Service Dept. Mark went out of his way to insure my wife they would find and correct the problem, and when the repairs took longer than expected he gave her a loaner car to drive. Mark updated her every step of the way in the process and kept her well-informed about everything that was going on with her vehicle. I work out of town, and I will always be appreciative of how Mark treated my wife in such a courteous and profesional manner. We will continue to purchase Acura vehicles, and will always use and recommend AutoNation Acura Gulf Freeway!!

Do not buy from this Acura dealership. They misled me and ripped me off. If you'd like more details about what they did to me, please inbox me.

Very professional service, Joe Quinones the sales rep was very knowledgeable, would recommend him to everyone who is in the market to buy a new car.

I just went in for an oil change. They were fast an professional. They inspected the car and informed of up coming maintenance work that will need to be done.

Excellent experience in every aspect of obtaining this new RDX

My sales person Michael Rainwater did a great job at finding me the perfect vehicle at a great price! The entire process was quick and easy, from finding the perfect vehicle to going through finance! I couldn't be happier!

I recently purchased a vehicle from AutoNation Acura Gulf Freeway and was truly impressed! I had the pleasure of working with Roger Rodems, who practically had me in and out of there all while remaining professional and informative. Best car buying experience yet!

It took us several months to decide which vehicle would meet our needs. Roger Rodems never applied any pressure and answered all of questions. Extra steps were taken to make sure we received all the information to make an informed decision. Roger is pleasant to work with and knows customer service. We love our MDX and made a new friend in the process. Anyone in the market for a vehicle I will refer them to Roger.

Great buying experience from start to finish. Very straightforward experience without any surprises. We got a great price and a good deal on our trade in. We love our new MDX. Thanks, Joe!

I recently purchased a vehicle from AutoNation Acura Gulf Freeway and was truly impressed! I had the pleasure of working with Roger Rodems, who practically had me in and out of there all while remaining professional and informative. Best car buying experience yet!

My sales person Michael Rainwater did a great job at finding me the perfect vehicle at a great price! I couldn't be happier with the entire process!

Thanks League City for quality of service and more specifically, thanks Fredrick Brown! Knowledgeable and taught me something new about the Acura brand. Keep it up League City.

John Dienst was great to work with. The entire staff was friendly. Highly recommended!

With the impending arrival of my first grandchild, I wanted something newer & nicer than what I was driving. Heard good things about Acura, so I made the drive to AutoNation Acura on the recommendation of a family friend. Didn't have a salesperson in mind, but was pleasantly greeted by Roger Rodems. The entire process was awesome! The longest part of the process was me being indecisive on what color vehicle I wanted. Roger was patient with me and went over all the features with me. He quickly appraised my VW while I filled out the credit application, then after signing the paperwork he helped me program all the features. I love my Acura, love the dealership even though it's not the closet one to my home in Pearland, oh and Roger is nice too...LOL!

Really wasn't expecting the level of service and professionalism from Roger Rodems. He was well versed on the cars & the actual car buying process. He was fun to hang out with for a few hours and even dealt with my indecisiveness very well. It was literally the best car buying experience I've ever encountered.

Really wasn't expecting the level of service and professionalism from Roger Rodems. He was well versed on the cars & the actual car buying process. He was fun to hang out with for a few hours and even dealt with my indecisiveness very well. It was literally the best car buying experience I've ever encountered.

Michael Rainwater has my business for life and I couldn't be happier with my Acura ILX.

Just stopped by to look around might be looking for a new can in the near future, Talked with Fredrick Brown. What a nice guy, super ez to talk to and deal with. When the time is right for that new car i will for sure be going back to talk with him. Thanks Fredrick.

I purchased a car from you. I was met by the most delightful sales person Mr. Fredrick Brown made me feel at home. Being female and not sure about all the ins and outs of buying a car. Mr. Brown did make me feel at ease. I bought a car and is very pleased with it and the service. I was in and out in a jiffy. Mr. Brown did it all with a smile. I would recommend him to any of my friends who is interested in buying a car. Thanks again Mr. Brown.

Upon my arrival at Autonation Acura Gulf freeway I was greeted by one of your sales staff a Mr. Fred Brown he made the experience of looking for a automobile a very pleasant one. He had a great personality and was very professional. I did buy a car on this visit, but when I make my decision to purchase I will be sure to let Mr. Brown assist me. Bobby R

There are not many pleasant experiences while shopping for a car. However, I recommended a close friend to try Auto Nation Acura in League City. While shopping for their car, Mr. Fred Brown provided valuable assistance and advice to the buyer. Mr. Brown made the selection and transaction very simple to understand without question. In the near future I plan to purchase a vehicle. I will make sure to ask for Mr. Brown and continue to recommend the dealership to others for their future purchases.

Just had a test drive with one of the nicest car salesmen I've ever had the pleasure of meeting. The guy new a lot about the Acura I was testing and he went for the sale without being all salesperson pushy, like some car guys can me. Just wanted to take a minute and give kudos to the guy, Fred Brown is his name. Not sure if anybody will ever read this...If you are looking to buy from this dealer, I recommend talking to this man.

Great service from mr. Fredrick Brown. Nice knowledgeable and professional

By far the most pleasant car buying experience I have ever had. I will definitely be purchasing more vehicles from the dealership.

Such a great experience here buying my first car on my own! They made it so easy and gave me a great deal! Nicest people to work with! Thank Yall!

Best car buying experience yet. Good deals and good customer service.

Roger was diligent in meeting my requests. The dealership was honest and did what they promised. I recommend them. This is the second time that I have purchased a car from them.

I had the most excellent experience purchasing my new Acura. As soon as you want into the door the receptionist is so inviting and professional. My salesman Alvaniel Dormer was nice and professional and did not hesitate to show me every vehicle that I wanted. Financing was awesome as well and tried their best to give me a great deal. Overall my experience from 1-10 was a 20. In the future I will not go nowhere else to purchase my vehicle.

BEWARE OF DECEPTIVE SALES PEOPLE AND PRACTICES. I worked today on a deal for a jeep wrangler unlimited with Morris Tuck. Was pressured to make a decision at 3pm while I was in a meeting. Agreed to the terms via text message. Confirmed signature of paperwork tomorrow morning. Was texted at 9pm to let me know they sold the jeep out from under me. Was told this is company policy and happens all the time.

Go Team Acura !!!!!!!!! This Dealership is the Best !!!!!

If I could do a negative star I would. Spent all day working with Morris Tuck on a jeep wrangler unlimited. Was pressured to make a decision at 3pm, confirmed the deal via text message because I was in a meeting. Was supposed to sign the paperwork in the morning. 9pm, I get a text stating they sold the vehicle out from under me. Was told this practice is company policy and happens at their dealership all the time. Will be reporting to the better business bureau. BEWARE OF DECEPTIVE SALES PEOPLE AND PRACTICES.

We got to the dealership at 10:30 a.m. and did not leave until 4:30 p.m. We had selected the car and "add ons" within an hour. The rest of the time was just waiting. In all that time, we were offered only a bottle of water and a health bar.. There had been a theft on the lot so everyone was "involved" with that; no one was completing purchasing process. The next day when they called us to come in and get "add ons" put on, we again had a long wait- no reason known. We have traded with this dealership every three years or so since 1988. We like the people and will continue to use them but this experience was not positive.

I know most people think of buying a car and the first thing that comes to mind is a guy that looks like Danny Devito wearing a plaid suit and ready to take as much money from you as possible. That is NOT what it is like at AutoNation Acura. I came in and wasn't sure what I wanted in a car but I was greeted by Dustin Daughenbaugh and found exactly what I wanted. He wasn't pushy or impatient and he actually listened to what I told him and found what I didn't know I wanted. Once we found the perfect car, he went to get the best price from Jeremy, the sales manager. It was easy and better than I thought it would be. Then I got to meet the finance manager Albert. He didn't just rush me out of his office so he get another customer but he explained all of the protections and warranties that will keep my car running and looking like new for a long time. I am going to recommend AutoNation Acura, Dustin, Jeremy and Albert to everyone that I think is looking for a car. They have definitely made a happy customer for life! Thank you all so much for the ease of business and the refreshing honesty that seems to be missing for some. You guys are amazing and I can't wait to come in for another Acura in the future.

I have a couple of friends who have purchased vehicles from Mr. Fredrick Brown of League City Acura who were very skeptical of "car searching / car buying". However, they walked away highly satisfied with the professionalism and diligence Mr. Brown exhibited during the process AND they love their cars!!! Mr. Brown was highly recommended by them and I plan to purchase my next vehicle from him!

I just bought an Acura MDX from AutoNation Gulf Freeway, and the experience was positive. It's never fun to do the negotiating and paperwork, but their staff was excellent. Their Certified Used Cars are priced very low. The NADA and Kelly Blue Book both agreed that the price AutoNation gave me was way below the cars worth. It made it hard for me to negotiate, because the price was already so low. I couldn't use any of the popular websites to argue the price down, because the price was already lower. My salesman, Joe Quinonez, was very helpful, and gave me a great lesson on all of the computer equipment on the dash - Nav, Audio, Bluetooth, Rear-view cameras, everything! I'll definitely go back here for my next vehicle.

Fredrick Brown gave my friend Tammy excellent service, he went above and beyond. She left there with a great Suv. I will definitely be using him for buying our new cars and referring others to him.

I just bought an Acura MDX from AutoNation Gulf Freeway, and the experience was positive. It's never fun to do the negotiating and paperwork, but their staff was excellent. Their Certified Used Cars are priced very low. The NADA and Kelly Blue Book both agreed that the price AutoNation gave me was way below the cars worth. It made it hard for me to negotiate, because the price was already so low. I couldn't use any of the popular websites to argue the price down, because the price was already lower. My salesman, Joe Quinonez, was very helpful, and gave me a great lesson on all of the computer equipment on the dash - Nav, Audio, Bluetooth, Rear-view cameras, everything! I'll definitely go back here for my next vehicle.

I want to commend Fredrick Brown on doing excellent service for my friend Tammy, he went above and beyond, and she left there with a great suv. I will be sure to use him for our new car and recommend him to others.

Highly recommend purchasing a vehicle from Dustin. Very Helpful and I got exactly what I wanted.

Great service from Dustin. I loved my TSX and wanted a newer one but they had stopped making them so Brad found me a gently used one. Dustin then made sure I had everything I wanted and needed with my "new" vehicle and was extremely helpful. I would buy another vehicle from Dustin in a heartbeat.

Great customers service. I've dealt with many car dealerships in the past and this so far has exceeded my expectations. Mr Frederick Brown is indeed an asset to this dealership. He was very knowledgeable and patiently recommended a better fit for me. I'm very happy with my eventual purchase. Good job guys.

If you actually read reviews like I do before you shop places well than just let me tell you what. John D. is hands down the best of them all there at AutoNation Acura in League city he was very nice and just a good person. He is one of those guys that even when just talking on the phone makes you smile. he has very good manners and very polite young man. he said he was only 22 when I found that out I was blown away he acts like a responsible professional business man and I will send anybody I know that is looking for a car there to buy from him. the price was great, I tried to see if they where going to play games and give me a high price by researching the market before hand.... I WAS SHOCKED.. he came out with a very reasonable offer and we closed the deal right there, no games or nonsense. if you are in the market than go there and ask for john dienst.

The selection process here was excellent. My salesperson, Michael, was helpful without being pushy, responsive without rushing, and gave me the tools and information I needed to make a decision, without attempting to sway me in any direction. This was by far the best car shopping experience. Unfortunately, they only have ONE finance guy and, after my decision was made, I had to wait behind 4 other customers (read 4 hours) to actually make the purchase. This extended wait time almost made me scrap the whole purchase. Once I got into financing, Albert was great: efficient, while being charming and informative.

When researching cars I actually had been to another Acura dealership in November 2014. It was horrible!! I was so turned off by the experience I didn't start looking again until March 2015. I went and met with Dustin Daughenbaugh and instantly felt an honest person. He showed me numbers and research. Dustin also stayed late to accomodate my work schedule. I was sold on the dealership and Acura! The day I picked up my car it was raining so Dustin let me come back and get my car washed and showroom clean for free!

I have gotten so many compliments on my 2012 Acura TL that I must commend Mr. Fredrick Brown for even convincing me to purchase this vehicle. The size and the sporty look all in one is what facsinates me every day when i drive it. My daughter is even considering purchasing her next car from Auto Nation Acura. Im sure with Mr. Brown's assistant we will walk out very pleased with whatever purchase we make. He makes buying especially easy.

Fredrick was a pleasure to deal with and was very helpful. I am not ready to purchase a car yet, however when i am ready to make that decision, i will certainly go back to AutoNation Acura.

Fredrick Brown was super! very knowledgeable about the vehicle. showed interest in my needs and did not push the sales. My experience was very positive and I would recommend this dealership and Fredrick to my friends.

Thanks to Fredrick Brown for assistance in answering all of my questions and following up with me!!! Mr. Brown listen to me and has made my car buying experience a peaceful one!!!

We look forward to doing business with Fredrick Brown in the near future. Very professional, knowledgeable, and is not pushy throughout the car buying process. He takes great care of his customers and always make sure they are getting the best deals. We will be referring all of our friends and family to Acura Gulf Freeway to speak with Fredrick in the from now on!

I spoke with Fredrick Brown (Sales Representive) regarding purchasing a new Acura and he was very informative. I'm up in the air as to which one best fits my style and he has really help me narrow my search. Thanks Fredrick Brown and I hope to be purchasing my new vehicle real soon.

I was pre-approved for a certain amount by my credit union. Talked to salesperson and we agreed on the price. Salesman was great, friendly, everything you could ask for. I informed him of my pre-approval and let him make copies of the certificate for them to fax all the information to my credit union. 3 weeks later no paperwork from my credit union in regards to my first payment. After calling around it turns out the dealership did not use my credit union, it was the last day of the month so instead they pulled my credit score with various other finance companies in order to get the sale through. Which in turn lowered my credit score by more than 50 points from all the companies pulling it to get it financed. Talked to the GM and he refused to help or even find out what or why that happened, instead just had a copy of the agreement and looked at me with a blank look and said "this is what you signed" and sat there with his arms crossed. Never bothered to ask his finance officer or salesman what happen. so now that i go back to my credit union to get it refinanced, my payments are higher due to my credit shooting down from Acura having it pulled so many times. really disappointing that my first vehicle purchase in over 12 years had to be like this.

I was pre-approved for a certain amount by my credit union. Talked to salesperson and we agreed on the price. Salesman was great, friendly, everything you could ask for. I informed him of my pre-approval and let him make copies of the certificate for them to fax all the information to my credit union. 3 weeks later no paperwork from my credit union in regards to my first payment. After calling around it turns out the dealership did not use my credit union, it was the last day of the month so instead they pulled my credit score with various other finance companies in order to get the sale through. Which in turn lowered my credit score by more than 50 points from all the companies pulling it to get it financed. Talked to the GM and he refused to help or even find out what or why that happened, instead just had a copy of the agreement and looked at me with a blank look and said "this is what you signed" and sat there with his arms crossed. Never bothered to ask his finance officer or salesman what happen. so now that i go back to my credit union to get it refinanced, my payments are higher due to my credit shooting down from Acura having it pulled so many times. really disappointing that my first vehicle purchase in over 12 years had to be like this.

Thanks for a great experience! Dustin, Roger, Albert, Jeremy, and Bryan are awesome! ♡ my new TLX!!

I was turned away by a lot of dealerships because of my credit situation but, Automation Acura put me in a Great car with low miles that I could afford

After a strenuous day of work, locking my keys in the car, and my vacation trip being postponed, I was referred by a friend to visit Autonation Acura, Gulf freeway. Upon my arrival, I was greeted by Mr. Fredrick Brown and he assured me that my visit would be a pleasant one and upon my departure I would be driving out with a new car and very satified customer. Mr. Brown made my visit very comfortable and after informing him of what i wanted, he assured me there was no problem. After what was a stressful day actually turned into a very blessed and happy day for me. I am now the owner of a 2012 Acura. I would refer AutoNation Acura to anyone looking for a new or certified owned vehicle. Mr. Fredrick Brown will make your day very hassle free!

IT WAS A NIGHTMARE TO SAY THE LEAST , IT HAS TAKEN OVER A WEEK AND WE STILL DONT HAVE THE CAR . PEOPLE DONT RETURN PHONE CALLS THEY LOOSE PAPER WORK , THEY LIED ABOUT THE PAPERWORK BEING SENT OUT VIA FED EX FOR 2 DAYS . FINALLY AFTER LIES FOR 3 DAYS AND NOT KNOWING HOW TO PUT A DEAL TOGETHER I GOT A HOLD OF BRIAN ( GENREAL MANAGER ) AND HE SAYS " EVERYONE MAKES MISTAKES " LOL YEA BUT A WEEKS WORTH OF THEM ? THESE PEOPLE ARE THE MOST INCOMPETENT BUSINESS I HAVE EVER DONE BUSINESS WITH . THE DEAL COULD HAVE BEEN DONE IN 3 DAYS THEY HAD ALL THE INFORMATION FROM FINANCING , AND THEY ARE STILL FOOLING AROUND . WELL NOW WE WILL SEE IF THE LATEST I PROMISE WILL HAPPEN , IM NOT COUNTING ON IT TILL I ACTUALLY SEE IT. ITS LIKE THEY DONT CARE IF THEY SELL A CAR OR NOT.

Really great customer service! I appreciated that the director of sales introduced himself and showed interest in my presence at the store. Everyone was friendly and greeted me well.

Every aspect of my visit was perfect. I never felt pressured or uncomfortable. I worked with sales consultant Dustin Daughenbaugh. He listened, got me exactly what I wanted, and made the sometimes stressfull/lengthy process feel so easy. Dustin showed took me to the service department, showed me around the dealership and did his best to make sure I was comfortable while I was there. He even followed up with me afterwards to make sure I didn't have any questions or concerns. I love my new RDX! I would definitely recommend Autonation Acura and Dustin to my friends and family.

Love our new MDX. Great experience with the sales staff

We bought a 2015 Acura MDX from Autonation recently and had a good experience through the entire process. John Dienst helped facilitate the process and got us to the financing department pretty easily. He helped advocate for what we wanted every step of the way. There was even a small issue with some minor scratches on the car we initially chose but Johnand the Autonation management easily replaced the car with another that met our needs. I guess my only complaints were the financing process being a bit slow and someone had written the words LOL on our paper work which seemed a bit unprofessional. All in all, when I buy an Acura again, I would go back to Autonation in League City. If anyone visit is the dealership I recommend getting assistance from John Dienst

I'm from San Antonio, which only has one Acura dealership that advertises it doesn't negotiate on car prices. I've leased five vehicles from them previously and decided it was time for a change. This time around, I researched the two cars we wanted to lease and sent offers to the two Austin and four Houston-area dealerships. To my surprise, some dealerships didn't even have the courtesy of responding to my offers. The dealers that did respond had huge price variances...and attitudes. Not only did they not acknowledge my offer, they countered my offer with full MSRP and were very arrogant about it, as if I was ridiculous or even misguided to even make a lower offer. The lone dealer out of the six to actually respond quickly and responsively to my offer was AutoNation Acura Gulf Freeway, specifically Jeremy Pratt, New/Pre-Owned Sales Director. Not only was he not condescending, he evaluated my offer on its merits and advised what he honestly could and couldn't do. I appreciated his candor immensely. It immediately established a rapport of mutual respect and honesty that made the rest of the transaction quite a pleasant one. After a few more exchanges to hash out the details, we arranged to drive over to League City from San Antonio to finalize the details and pick up both new cars. We arrived in Houston at 5:30 pm, about 90 minutes before the dealership officially closed. We briefly met with Jeremy, who left us in the capable hands of Sales Consultant, Dustin Daughenbaugh, to complete the transaction. As there were many customers there that evening buying/leasing vehicles (important to note), there was obviously going to be a delay in closing the transactions with the finance staff. Dustin did everything he could to make our wait comfortable, providing refreshments and stimulating conversation. Although I did not negotiate with Dustin, I would highly recommend him. He is a very personable young man, who is gracious, honest and hardworking - traits I'm sure he learned as an elite Army Ranger. After meeting with the finance staff and finalizing the lease paperwork, Dustin took the time to go over all the features of our vehicles and set up the vehicles for us, even though it was late in the evening at this point. Dustin continues to follow-up with us periodically to answer any questions and provide any assistance. I only wish AutoNation Acura Gulf Freeway was located in San Antonio so we could have our vehicles serviced there as well. They get it in terms of customer satisfaction and loyalty. Do yourself a favor from someone who has dealt with a one-dealer town, and negotiated with multiple other dealers. Save yourself the trouble and go to AutoNation Acura Gulf Freeway. You’ll know instantly whether they’re the right dealer for you. My bet is yes.

The sale consultant that helped us was Dustin Daughenbaugh and Holly both had excellent service, I would recommend AutoNation Acura Gulf Freeway South in Texas and both of them to anyone who needs a new or pre-owned car. They both immediately sent me a Carfax and pictures of the car I was interested in. I found my black car M35X on a Saturday night at 6:45pm and brought the car Tuesday morning! They had excellent communication with me and quickly responded to all my needs Thank You again a Happy Customer!!

Great dealer experience. Tremendous customer service and straight to the point buying experience. If you plan to visit the dealership, request Morris Tuck as your salesman. He is extremely knowledgeable, customer focused, and provides you all the information upfront to make the decision making process honest and easy.

Very professional staff. Stress free purchase....the way it should be.

We drove here all the way from Spring, TX and boy we are glad we did! We called ahead and spoke with Dustin, he had the car pulled out front waiting on us to get there. Unfortunately the car we went to see wasn't for me, but Dustin walked with us and showed us many others and finally was able to find one in our price range that was perfect! We bought an 2015 Acura TLX and I am so in love with it! Dustin didn't stop until they got it down to our desired monthly payment. Would definitely recommend car shopping here, and if you do ask for Dustin!! He went above and beyond to make us happy :)

I bought a car late in the evening, returned it the next day to get another one due to my own problem not related to the car. They were very patient, understanding and made the change very quickly. I was helped by Roger Rodems, Jeremy Pratt (sale manager), Albert Merrell (finance), Halle Hardman (Internet sale). They are very friendly and easy to work with. The quotes are reasonable. Highly recommended.

I bought a car late in the evening, returned it the next day to get another one due to my own problem not related to the car. They were very patient, understanding and made the change very quickly. Very friendly staffs. The quotes are reasonable. Highly recommended.

My experience was great. The sale was smooth...a bit of a hurdle with financing information but overall customer service was wonderful and I'm very please with the dealership.

Acura MDX 2015 with all bells and whistles Excellent service,

Sadly, after my visit to the dealership this past Saturday, I’m having to change my 5-star review from 2015 to 3 stars. I went in to look for Jeremy Pratt after just having purchased my 4th vehicle from him last month and discovered he is no longer with the dealership. Jeremy has been the one I’ve worked with and trusted for 10 years now, and I was completely saddened and upset to hear this, and I’m sure many of his other loyal customers will be as well. Through my own research, I have found that he is now at Gillman Acura, so I will now be taking my business there. This was a big mistake, AAGF! � Just brought home my 3rd Acura from this dealership! Can't picture myself going anywhere but the best! Thanks again, Jeremy!

Our sales person Frederick Brown at AutoNation Acura on the gulf freeway in League City, Texas was amazing. He was not pushy salesman. He listened to what we wanted and showed us cars in our price range. Easiest car buying experience my husband and I have ever had. Go see him in league city, Texas gulf freeway AutoNation Acura... He can find u any car! -Mr. and Mrs. Hart

Our car salesman was Frederick Brown at AutoNation Acura gulf freeway in League City, Texas. He was an amazing car salesman that listened to what we wanted, he was not pushy, and he gave us good car options!! We will definitely be going back there and telling our friends to go there for their new or used cars! -Mr. and Mrs. Hart

I must admit that after I corresponded with Jeremy via e-mail, I figured that I would get to the dealership and it'd be a waste of time... I figured the details would 'change.' Jeremy was a straight shooter and everything he said over e-mail was truthful and honest. That is MUCH appreciated. Once in the dealership Morris took excellent care of us, as well! And he has even followed up with me multiple times! I've never had such an easy and pleasant car buying experience!! They are wonderful!! :)

Awesome dealership with awesome dealers! Great experience with every single employee I came in contact with. (Dwayne and Jeremy are particularly awesome!) Just overall a group of nice people that weren't interested in playing games with me, my money, or my time and I appreciate that so much! Not your typical auto dealership experience. Thanks Auto Nation Acura GF! I'll be back!!

We received Great Customer Service, they helped us in finding the most Suitable vehicel for us, and they experience was wonderful. We would recommend everyone to check them out.

I went it for some recall service repairs. Bud was informative, friendly, and helpful in addressing the issues with my vehicle. Thankful to have met him, and plan to be back for additional services with Acura.

We were really very happy with the excellent customer services of everyone there specially our sales person Joe Quinonez and the finance person - Albert Merrell They both were very helpful and catered to all our needs as per our expectations The tech features for its class are top of the line. Its spacious interior and responsive handling make for a wonderful ride."

Everyone was very friendly! Wasn't sure on what car to buy so I test drove a few cars. They were more than happy to let me take my time!

Although I feel like the price I paid for my car was very fair, I had to negotiate much more than I felt was justified. I had to present other dealer offers to receive the lower price I eventually paid for the vehicle.

We recently purchased a used 2014 Acura MDX from Morris Tuck at AutoNation Acura Gulf Freeway. We were very pleased with the customer service provided by both Morris and the financial guy (who was also super). Morris quickly assessed our needs, showed vehicle features, allowed us to do some test drives, and made several helpful (and non-pushy) follow up calls. He went above and beyond by picking us up at our home and bringing us to the dealer when we made the decision to purchase, as we'd already sold our second car, the one we were replacing with this purchase. Morris was especially good in illustrating the features of the vehicle, giving me a basic understanding of (some) of the things the auto can do. We bought the tech packaged vehicle, so it will take quite awhile before I can say I understand most of what the vehicle can do. And, we are quite satisfied with our choice of vehicle. Our MDX is a certified pre-owned, and it was in great condition. We love the space in the vehicle, the safety features of blind spot, collision, and cameras are great -- as we tend to keep our cars a long time, this is our first vehicle with those safety features and we're very impressed by what they add to the driving experience. We got a superb financing deal on the purchase -- beat our good credit union quote by a LOT...the actual purchase was painless and quick! We had some accessories added to the vehicle after purchase. When the accessories came in we returned the vehicle to the service department for installation. When I expressed some concern that the visit was taking longer than I'd anticipated, the manager put an additional person on the job and it was done within minutes. I appreciated that service "boost" greatly. The service staff was both personable and professional. They installation was done well. For us, purchasing a car is not that much fun. We agonize and procrastinate and in general don't enjoy the process. Morris and the crew at this dealership made our purchase very close to downright enjoyable!! Thanks all for a great job

Auto nation Acura in the whole process Dustin was really very helpful.

Share review Edit review 5.0 star rating 2/3/2015 We recently purchased a used 2014 Acura MDX from Morris Tuck at AutoNation Acura Gulf Freeway. We were very pleased with the customer service provided by both Morris and the financial guy (who was also super). Morris quickly assessed our needs, showed vehicle features, allowed us to do some test drives, and made several helpful (and non-pushy) follow up calls. He went above and beyond by picking us up at our home and bringing us to the dealer when we made the decision to purchase, as we'd already sold our second car, the one we were replacing with this purchase. Morris was especially good in illustrating the features of the vehicle, giving me a basic understanding of (some) of the things the auto can do. We bought the tech packaged vehicle, so it will take quite awhile before I can say I understand most of what the vehicle can do. And, we are quite satisfied with our choice of vehicle. Our MDX is a certified pre-owned, and it was in great condition. We love the space in the vehicle, the safety features of blind spot, collision, and cameras are great -- as we tend to keep our cars a long time, this is our first vehicle with those safety features and we're very impressed by what they add to the driving experience. We got a superb financing deal on the purchase -- beat our good credit union quote by a LOT...the actual purchase was painless and quick! We had some accessories added to the vehicle after purchase. When the accessories came in we returned the vehicle to the service department for installation. When I expressed some concern that the visit was taking longer than I'd anticipated, the manager put an additional person on the job and it was done within minutes. I appreciated that service "boost" greatly. The service staff was both personable and professional. They installation was done well. For us, purchasing a car is not that much fun. We agonize and procrastinate and in general don't enjoy the process. Morris and the crew at this dealership made our purchase very close to downright enjoyable!! Thanks all for a great job

Imhad 24 hours to buy a car before transferring to Northern Texas from Clear Lake met Morris, test drove one car. Lexus RX300 and decoded immediately to buy. Negotiated price no problem bit paying cash/cashier sheik too forever to get paperwork done. Had to go back next day to do paperwork,and the. Account managers reluctantly did for me after waiting for original account manager 90 minutes. Great sales staff. Not so sure about financial/accounting. 24 hours after driving off the lot a check engine light came on I checked O Reilly Autoparts and they said maybe vacuum house loose or gas cap. Replaced gas cap,cut still on. I will see AutoNTion Accurate Valentine weekend so see if they can find why light it on I HIGHLY Recommend Morris Tuck, a Christian and 1st class salesman.

Very pleasant experience. Friendly and efficient. Test drive very comfortable. Great assistance with settings adjustments and explanation of my navigation and tech package.

Awesome customer service! From sales to finance down to service.. Totally amazed with this dealership! Brian Wilson thank you so much!

BEST dealership I've been to hands down!!! I would highly recommend this dealership to everyone!! The staff made my buying process fast and fun everyone was very helpful!!! ⭐️⭐️⭐️⭐️⭐️

I spoke with Fredrick Brown at the Car Show in Houston this past weekend and really appreciated him taking time with me and providing me with great information. I'm looking forward to coming by your dealership and looking forward to purchasing my next vehicle. Thanks Mr. Brown

Bought my first car from Auto Nation Acura and it was a great experience. My salesperson D'Wayne Curtis was very nice and professional. Everything was explained very well and all my questions were answered. The service was great. I left there very pleased and with a good peace of mind.

I can’t say enough about the positives associated with this car buying experience. This is the 12th car I have purchased in my life and by far the best experience I have had. I began with the quality of their on-line adds and ended as I pulled off the lot on my way to Chicago. I was so impressed with this dealership and trusted their staff so much that I made a commitment to purchase this car sight unseen. I flew all the way from Tokyo to pick up the vehicle and then proceeded to drive it from Houston to Chicago. When I arrived at the dealer the staff and vehicle were as advertised. I am so impressed with this experience that no matter where I live I will begin my next vehicle purchasing experience with AutoNation Acura in League City, Texas!

Dwayne Curtis and his team of professionals provided the best services I've ever experienced when buying a car. He greeted us with such professionalism and positive energy, listened to and was considerate of my needs/wants, was upfront and honest, and treated us like family not just a sales number. He walked us through the entire process and made sure we were very satisfied customers. I am definitely recommending this dealership to all my family and friends. AutoNation Acura will be my first choice for any and all future car purchases. Listen folks, if you want no hassles, gimmicks or sales pitches, please stop by to see Dwayne and his team. They will surely take care of you!!! Thanks Dwayne!!!

Just recieved notice that Frederick Brown has joined your sales team!!! I look forward to doing with him!! Excellent customer service!!!

I had the worstest day as an Acura owner. My previous vehicle was Intergra, CL and my wife is on her second MDX. This evening, at 5:00pm, my RL will not start, so I called the AutoNation Acura in League City. The service advisor didn't ask me any questions and told me that I need to tow my car to the shop. After I jump started my car, I drove to the dealership. The advisor pull up my car record and told me the battery was replaced about 2 years ago under warranty. The warranty was for 4 years or 50,000 miles and the car is out the warranty about ONE MONTH. I ask to speak to the service manager whom was the gentleman talking to the advisor when I knock on the door. He simply told me the same thing, that the issue is the battery and not the Acura car. I told him I bought the Acura brand, not the battery. If you have issues with the battery, then you need to find another vendor, it is the Acura brand that you have to protect. He was not listening and told me to lower my voice. How can you reason with such person when he try to shift the blame to the battery manufacturer? So I left. I still need a battery, but not from the dealership. With this kind of customer service, I might be better off with another brand of car in the future. Any suggestion?

Great service as always! Our salesman, Ruben Gayton was very helpful and knowledgeable and made the whole process quick and easy. Also thanks to Albert Merrell for making the finance process go smoothly!

Holly and Morris got me the best deal of the century on my new Acura ILX. They were super friendly, helpful, and a pleasure to work with. LOVE AutoNation Acura

Overall, it was generally a good experience. Initially when we were thinking of leasing a car, I felt like they we were brought in with certain promises only to have them radically change once we arrived and started discussing the lease. NOT a good way to start a business relationship. However, once we decided to buy a used car, everything changed for the better. We got the car we wanted at a fair price and I have nothing but good things to say about our Salesman, Dwayne and our Finance professional, Aaron. Both were extremely helpful, went above and beyond and as a result of their attention to detail and our needs, we will come to them first when we need to buy a car again. I highly recommend buying a new or used vehicle here.

Overall, it was generally a good experience. Initially when we were thinking of leasing a car, I felt like they we were brought in with certain promises only to have them radically change once we arrived and started discussing the lease. NOT a good way to start a business relationship. However, once we decided to buy a used car, everything changed for the better. We got the car we wanted at a fair price and I have nothing but good things to say about our Salesman, Dwayne and our Finance professional, Aaron. Both were extremely helpful, went above and beyond and as a result of their attention to detail and our needs, we will come to them first when we need to buy a car again. I highly recommend buying a new or used vehicle here.

Me and wife got a 2015 mdx Respecful service and very nice sales man we are happy the we bought our new car there .

Overall, it was generally a good experience. Initially when we were thinking of leasing a car, I felt like they we were brought in with certain promises only to have them radically change once we arrived and started discussing the lease. NOT a good way to start a business relationship. However, once we decided to buy a used car, everything changed for the better. We got the car we wanted at a fair price and I have nothing but good things to say about our Salesman, Dwayne and our Finance professional, Aaron. Both were extremely helpful, went above and beyond and as a result of their attention to detail and our needs, we will come to them first when we need to buy a car again. I highly recommend buying a new or used vehicle here.

Knowledgeable sales person, John knew the features well. Overall decent experience.

I had been in the market for a vehicle for quite sometime...I decided to stop over at the Acura dealership off of 45 between 518 and 96 and was immediately blown away by the professionalism, knowledge and great customer service given to me by Justin Mata. He made my buying experience a great one that I will never forget. I purchased a 2015 Acura RDX and got it at a great deal!! I plan on telling everyone about this dealership...awesome experience.

Bought a new 2015 ILX from this dealership and I couldn't be happier! John and Brian (GM) helped me out! They both did everything they could to make sure I was as happy as possible when I left! Customer service is amazing, dealership is spotless and staff is friendly and make you feel comfortable while your there! When they delivered the car to me it was SPOTLESS and looked amazing! Still haven't had a single issue and I've driven it all the way from TX to NYC! I highly recommend any one and everyone looking at a new or even used car to check them out! I know you will leave happy!! Thanks Brian and John!!

My Fiancé bought his 2015 ILX when we were visiting family in Houston about a month ago. When we went into the dealership we were greeted by the staff immediately. John and the GM, Brian, actually both helped us out with everything we needed. They made sure we had water, coffee or food if we needed anything throughout our visit. We couldn't have been happier and chose a better place to by a car at! I've already told family and friends how great of an experience it was and told them to go see John and Brian when they are ready for a new car!

Bought a new 2015 ILX from this dealership and I couldn't be happier! John and Brian (GM) helped me out! They both did everything they could to make sure I was as happy as possible when I left! Customer service is amazing, dealership is spotless and staff is friendly and make you feel comfortable while your there! When they delivered the car to me it was SPOTLESS and looked amazing! Still haven't had a single issue and I've driven it all the way from TX to NYC! I highly recommend any one and everyone looking at a new or even used car to check them out! I know you will leave happy!! Thanks Brian and John!!

I had a very good experience. I had not planned that day to buy a car, but ended up buying one, due to the helpfullness of Ronald Vail. He was very well informed about the product line and very helpful. He was easy to work with and I appreciate all his work. He helped me synch my Iphone on a return visit and helped show me all the technology in the car. Thanks for a good car buying experience.

I recently purchased a new Acura ILX from Autonation Acura. My salesman was Dustin, who was AMAZING! told him everything I wanted, what I didn't want, what was a deal breaker, etc and he did it all! Though I live roughly an hour away, I would definitely return to this dealership is I ever buy another Acura.

We arrived pretty early on a Saturday morning and met up with the General Manager, Brian Wilson. He got us set up with Morris, who went through a series of questions to find out exactly what we were looking for. We made it very clear what our price range was and Morris was very understanding of that. We test drove several vehicles that met our standars for what we were looking for and immediately fell in love with the pre-owned 2008 Expedition. The previous owners took amazing care of it and we do not regret our decision. Morris and Brian are awesome, and a special shout out to Aron our financer. Yall are thebombdotcom!

So in love with my 2015 Acura RDX and the service we got from AutoNation Acura! Roger Rodems was great, honest, knowledgeable and very patient (I had a hard time picking a color :))! This was my first time buying a brand new car and was prepared for a "fight" but it was absolutely not necessary! Thank you all for making this the best experience ever!! <3

Stopped by to look at pre-owned MDX's listed on web site. Justin was very helpful and informative as we inspected and test-drove 2 cars. Had not planned on buying that day, but Justin and the team came up with a good deal and good price on our trade-in, so we cancelled the rest of our car-shopping plans for the day. Overall a good experience, none of the usual unnecessary dealership games.

Just purchased MDX SH-AWD from John Comyack. John met us outside as we were getting out of our car. He gave us all the attention through out the buying process and took great care of us. He was professional and yet friendly and was very attentive to our needs. Although we did not get the color that we liked but we compromised to the only color available and glad we did because we are now loving the graphite color.The buying process was quick and painless, AutoNation staff were friendly, knowledgeable and great to work with.We highly recommend AutoNation and look for John Comyack because he is the best!

Just purchased MDX SH-AWD from John Comyack. He took great care of us. He was professional yet friendly and very attentive to our needs. Although we didn't get the color that we like but we compromised to the only color that was available (glad we did that graphite color is just lovely). Our buying experience at AutoNation was extremely pleasant, these guys provide fantastic customer service, yet they are still laid back and fun.

Just leased an Acura TLX Advance from them despite dealership's being 60 miles away from where I live. A proximate dealership did not care about earning my business. Roger Rodems (Internet Sales) pursued me diligently and respectfully for 3 months and made sure I visited the dealership. Roger Rodems and team (Holly, Hallie, Jeremy Pratt, Albert Merrell) were courteous,professional and sincere and went out of their way to make sure I was satisfied. Despite the deal having concluded late last Friday, they stayed on with Roger taking time to explain the features of the car. Roger even drove up to that original dealership to fetch the car with my specs in it! Kudos to them and their management for valuing customer service so highly.

Great sales and after sales service by Roger Rodems and team (Hollie, Hallie, Jeremy Pratt, Albert Merrell, Service staff-John, etc.). Just leased an Acura TLX from them despite this dealership being over 60 miles away from my residence. A more proximate dealership did not want my business and Roger worked hard to earn it! I was treated with courtesy and professionalism all the way through; Roger located the car with my specs at the original dealership that did not care about my business, and personally drove there to fetch it! Kudos to management for having empowered employees in this manner. Roger and team deserve to be acknowledged.

I will describe this as a good deal gone bad. 1. I found the car I was looking for online. Was instantly contacted by the General Manager Brian. 2. I was out of town so the internet manager took a $250.00 payment over the phone after explaining to me that the payment was refundable if I decided not to purchase the car. 3. Went in and was treated very well. Worked with a salesman and even put $750.00 more with the $250.00 as a down payment just because. 4. As soon as I mentioned changing my mind due to a potential transmission issue on the car the customer service stopped. Imagine that!! 5. The new finance manager refunded the $750.00 but would not refund the $250.00. He said he will have to talk to Holly first and call me back later that day. Never received any call. But was hung up on by Dustin. I was lied to once again. 6. The old finance manager was no longer working there so when I asked to speak to Holly or Brian neither of them have been available. The salesman explained right before he hung up that he does not handle these issues and will be calling the other customers who want to buy the car. Which I was fine with because it seemed to have a transmission issue. Nothing has been resolved. I think the $250.00 was a good price to pay because if its all about the sell God forbid what id had to deal with if I had to take my car in for service. Highly disappointed and would not recommend to am ememy. Decided to buy from Gillman Acura and they had it together. No back and forth, no lies, professional and knowledgeable.

AutoNation worked with me when other Acura dealers refused! They were quick and made me feel like a star. They are the example of no haggle pricing and worked with me big time. I give AutoNation Acura above 10 stars for every part of the buying process, financing and cleaning the vehicle. Overall, my best experience ever buying a vehicle and I've bought Infiniti & Lexus 4 times total and AutoNation Acura beats both of them combined. Thank you AutoNation Acura & all the workers there from internet dept. (Hallie) to sales (Joe Q.) to Finance (Aaron) & all the others who helped to finish things up when others got busy. Words can't describe how nice they me to make this deal happen. I travelled over 50 miles to make this happen & they offered to drive me back & pay my toll fees. What more can be said. Thank you so much AutoNation Acura!!!

This has been nothing but hassle. They have been nagging me to change my review and yet they still give me issues. We paid for warranty with them and then when our service light came on in the vehicle and they tell us to take it to a different dealership since they ONLY know how to work on ACURA's. Seriously what kind of place is this. It hasnt even been 45 days and im already having issues with the car after "it pasted" a 155 point inspection. They are full of it and I cant wait to be done with all this. I called the night before and spoke with Roger and he said "sure bring it in we will look at it for you no problem" well we get there and what happens...nothing. When i email him to ask why we were turned away and treated badly he replies with "I do not know; I do not know repeatedly" My suggestion is dont come here unless you want to be hassled, nagged, lied to till the last payment.

AutoNation Acura made an effort to beat my lowest quoted price and offered great customer service. No kidding!! From my initial contact with Halee over the phone, to my salesmen Morris Tuck and Justin Mata, I experienced laid back, warm, and friendly service. Albert Merrell in Finance was awesome, professional and got me out of his office in record time!! He also offered me a better finance rate than my credit union. The GM went out of his way to make sure my experience was pleasant and timely although things happened, beyond their control, that extended my time at the dealership to 6 long hours! If you enjoy professional, friendly service with unbeatable prices, AutoNation Acura is where it's AT!!

Dwayne Curtis was a wonderful agent! He was helpful and not too pushy. When I am ready, he is there to make a deal with me that day. I had a great price for my rdx, love my car still! I would definitely buy from him again!

This is a great dealership. Our salesman, Tripp, was very knowledgeable and helpful. Will definitely refer friends to this dealership.

Very good dealership to deal with! Our salesman, Tripp, was knowledgeable and helpful. Will definitely refer friends to this dealership.

I will discribe this as a good deal gone bad. 1. I found the car I was looking for online. Was instantly contacted by the General Manager Brian. 2. I was out of town so Holly the internet manager took a $250.00 payment over the phone after explaining to me that the payment was refundable if I decided not to purchase the car. 3. Went in and was treated very well. Worked with Dustin and even put $750.00 more with the $250.00 as a down payment just because. 4. As soon as I mentioned changing my mind due to a potential transmission issue on the car the customer service stopped. Imagine that!! 5. The new finance manager refunded the $750.00 but would not refund the $250.00. He said he will have to talk to Holly first and call me back later that day. Never received any call. But was hung up on by Dustin. I was lied to once again. 6. The old finance manager was no longer working there so when I asked to speak to Holly or Brian neither of them have been available. Dustin explained right before he hung up that he does not handle these issues and will be calling the other customers who want to buy the car. Which I was fine with because it seemed to have a transmition issue. Nothing has been resolved. I think the $250.00 was a good price to pay because if its all about the sell God forbid what id had to deal with if I had to take my car in for service. Highly disappointed and would not recommend to am ememy. Decided to buy from Gillman Acura and they had it together. No back and forth, no lies, professional and knowledgeable.

AutoNation Acura is this best!!!! I have purchased my second vehicle ( TLX ) and was very satisfied with Dustin Daughenbaugh who was very professional and awesome sale person !!!. This is the dealership to purchase an Acura in Houston area, hands down. !!!! To Manage Jeremy Praitt and staff excellent job. The TLX is a very good vehicle and a dream to drive!!!!

I had an appointment to drive a 2015 Acura MDX and when I got to the dealership, Morris Tuck met me outside as I was getting out of my car. That kind of attention was what I received right through the whole buying experience that day. I love my new car and look forward to a long relationship with AutoNation Acura.

I've been an Acura owner since 1995. I love these vehicles and love this dealership! My latest purchase was a 2015 RDX. This was by far the best buying experience I've had. My salesman Joe Quinonez made this a very smooth and painless experience. He is extremely knowledgeable about the RDX and spent a lot of time showing me all of the great features the technology package has to offer. I'm all set to enjoy my new RDX!

Oct 28,2014 went to get oil change 2004 RL Dustin Daughenbaugh sales consultant was so very friendly talk to me about the new features 2014TLX, I was given a brochure was not pushy, never ask if I was in the market to purchase a new car. Needless to say I was think about looking at BMW, make a long story short I purchased TLX. Thank you Dustin for everything.

Oct 28,2014 went to get oil change 2004 RL Dustin Daughenbaugh sales consultant was so very friendly talk to me about the new features 2014TLX, I was given a brochure was not pushy, never ask if I was in the market to purchase a new car. Needless to say I was think about looking at BMW, make a long story short I purchased TLX. Thank you Dustin for everything.

The overall experience was decent. Dustin Daughenbaugh, the sales person, was pleasant to work with, very courteous and not pushy in selling. It was a bit slow when processing the paperwork (we were paying all cash, so was a bit surprised that it took a couple hours to complete the sale after we agreed on the price), especially when there were not that many customers.

I purchased a 2015 TLX from Auto Nations, Dustin Daughenbaugh was the greatest. He took time to make sure all my questions were answered. He gave me a great overview of how the car works and offered to help me at anytime with questions. I didn't have to spend an entire day, I came in purchased the car and was out in great time. It is always great coming to Auto Nations, this is my second purchase and the atmosphere is great, the facility is clean. I will be telling all my friends about Dustin.

Our experience at Autonation Acura was wonderful. Our salesman, Dwayne Curtis Sr. was very helpful and courteous. If you want a great car buying experience go to this dealership and ask for Dwayne. He answered all of our questions and made our time there enjoyable. We will definitely recommend this dealership to our friends and family. We also want to thank Albert Merrell for helping us as well. He is a nice guy and was very patient with us. Love this dealership!

Just bought my new 2015 TLX from Auto Nations, thanks to Dustin Daughenbaugh for his professionalism and taking the time to explain how everything worked. I was most pleased that it did not take all day to do paperwork and I was finished in record time. The time he spent with me and making sure that all my questions were answered made me a satisfied customer. Thank you Dustin and the entire staff that made my day. Dustin is a great salesman, and you can be confident that if he is helping you everything will go great.

Great service with Dwayne Curtis, David Hayter and the Acura Team. They worked hard to get me the car I wanted. Excellent work!

Looking for the best dealership in the Houston area to purchase your next car? Look no further! AutoNation Acura is the best dealership in town! Hands down the best customer service and the buying process was hassle free! From sales to finance it was a quick process. Dustin Daughenbaugh knows what he's doing and will help in any way to get you into the car you want! He took his time and answered all of my questions. I will be sure to tell all my family and friends, AutoNation Acura makes you feel like family!

We have had a second great experience buying an Acura from Gulf Freeway Acura and our Salesman Dustin was wonderful to work with, he made our buying experience so comfortable and no high pressure sales pitches. He was honest and seemed extremely concerned for us and our buying experience and he was very knowledgeable about the MDX we bought, and we love it. Thank you Dustin!

Greate experience, Dustin Daughenbaugh was great! Kept us entertained while waiting. Very knowledgeable of the mdx.

Dustin daughenbaugh was our salesman. He displayed great professionalism and super knowledge of Acura cars. Made the process less stressful.

Bought an RDX with help from Morris Tuck. Friendly and helpful customer service. Would highly recommend working with him.

I just purchased the new TLX from Brian Wilson and Roger Rodems!! Talk about great service from these two guys!! I would highly recommend you go see them when you are ready for a new vehicle!

This is my second time dealing with a great general manager, Brian Wilson and a great sales person, Roger Rodems. I purchased an MDX before and now I'm purchasing the new TLX. Brian and Roger are friendly, knowledgeable, and concerned about having a satisfied customer. I highly recommend Auto Nation Acura on Gulf Freeway. The service department is also very good. I am extremely satisfied with their service!!

I purchased a 2011 Nissan Maxima and I am very happy I choosed AutoNation to buy my new car. My saleperson MORRIS TUCK is the B-E-S-T! He was very patient with me and not pressuring me to hurry to make a decision. Morris made my buying experience easy and not stressful. I am very happy satified customer. So if you need or looking to buy a car please go see Morris Tuck. He is a great guy!

My husband and I had found a vehicle (at this location) online that we wanted to see and Joe Quinonez helped us with this. He made our decision and experience a comfortable one and we are happy we did buy the car. We hope to do more business in the future with Joe and AutoNation Acura Gulf Freeway.

Morris tuck did a great job! He was knowledgable, responsive, courteous, and professional. Buying a used car from him was actually a pleasant experience!

have to say that this was the best car buying experience I have ever had. Joe Q. was invaluable. He had expert knowledge about the RDX I was interested in. Late in the day but he helped speed up the whole process and stayed with us until 10:00pm when we walked out the door with my new RDX when in reality the dealership closed at 7:00pm. No deception or pressure from anyone we dealt with. I will recommend this dealership and Joe to all my family and friends.

After months of researching and testing mid-size SUV's to replace my ancient Toyota Highlander, we decided yesterday to visit AutoNation Acura on the Gulf Freeway and were greeted by Morris Tuck. Morris was very knowledgeable and so easy to talk to and put us at ease without pressuring us. The RDX fit our needs perfectly and before the evening was over, and with Morris' help, we packed up the old car so we could drive home in our new RDX. We would definitely recommend Morris and AutoNation Acura to friends and family.

Purchased my Acura RDX recently. GREAT customer service and best price in town. Thanks to Joe and Mich for making it very easy for me.

I would like to thank Accura Team for helping me to get the car I wanted, and specially I would like to thank my salesperson " Dustin D." for being patient, very honest and respectful. After an original incident with another salesperson, both the manager and Dustin stepped up to the plate. They offered a great deal on the RDX and were honest throughout the rest of the process. I am so glad we went back! Would definitely purchase again from this dealership.

I had the best car buying experience here. My salesman ("Tripp") was very knowledgeable and helped me get a great deal and went out of his way to make sure I was an informed buyer. I WILL be buying from here again and I would recommend Acura and AutoNation to everyone.

I had the best car buying experience here. My salesman ("Tripp") was very knowledgeable and helped me get a great deal and went out of his way to make sure I was an informed buyer. I WILL be buying from here again and I would recommend Acura and AutoNation to everyyone.

AutoNation Acura Gulf Freeway makes a superlative difference! We highly value the authentic professionalism extended to our family during a recent search for a previously owned vehicle. This amazing team went above and beyond their own interests to exceed our expectations. They demonstrate patience, respect, and most importantly - integrity. They keep their word to the nth degree. Special recognition and thanks is rightfully deserved to each exceptional AutoNation Acura team member: Mr. Jose Q., Supreme Sales Consultant, togha fir tú - a prince among men and genuine gentleman; Mr. Albert, Finance Consultant, a numbers wizard with compassion for the well-being of others; Mr. Craig, Team Manager, an acute listener, flexible and responsive team leader; Mr. Joe, a young sports enthusiast and up and coming Sales Consultant; and to Mr. Mario and Mr. Bud, Service Managers, for keeping your promises in a timely manner. Thank you!

Recently purchased my first car without Dad there to help me. Roger Rodems and Michael Hayter got me in the exact car I wanted with all the options I wanted AND got me the best price possible. I never knew warranties like these existed!!!! Made my daddy proud AND I DON'T HAVE TO WORRY ABOUT CAR MAINTENANCE FOR THE NEXT SEVEN YEARS. Every Woman's Dream. Thanks Guys!!!

My wife and I have been dealing with this dealership for 25 years now. We can only say they are the best from a sales perspective and from a service perspective. You can't beat them Bob DeLucia

I've been taking my car for oil changes to this location ever since I bought it and I can't say enough good things about this place. First off I never wait forever when getting service done on my car. While in waiting area they have snacks and drinks for us to enjoy while our car is finished. The service reps are really nice and make everything flow smoothly and before they hand me the keys to my car the service manager Jose comes over and goes over checklist of what was done and what needs to be serviced in future. I highly recommend coming here because as a female (many can relate) I want to be out of service dealership as quickly as possible!

I've always received the best service ever when I visit. Definitely the BEST DEALERSHIP in the area. The service department gets five stars for their thoroughness, especially Jose! He's always very professional and goes above and beyond the call of duty! Looking forward to continued business with this dealership!!!

The only reason they are not getting one star is that I did get a nice car for a good price. You would think that would be enough to get 5 stars however the customer service I have experienced has been very disappointing resulting in this rating. I purchased a used vehicle and inquired prior to making the deal that they did have a second key to the vehicle and an owners manual. I was assured by the sales agent, John, that they had everything and they kept it in the back with the keys. After agreeing to the price, signing the appropriate paperwork, I then waited over an hour and a half to get in to see the finance manger. There was only one person working in the finance department on a Saturday. We wrapped up at 9:30PM after having been there all day. And on the way out when it was time to get all the keys and manual, John then tells me that he checked and they do not have another key or an owners manual. I was complete frustrated but I had already been there since 4PM. He assured me he would get me both. Since then, I have called, emailed, text and still no key and manual. Everything in new cars is computerized these days. It is difficult to get acquainted using all the features if you don't know how to set them up. It has been 3 weeks and now I am not even getting responses to my calls or texts. It is very disappointing. People have a choice when they buy cars. I could have bought a used Lexus anywhere and after my experience at Acura, in the future I will only go to a dealer recommended by a friend or family member.

Just bought a new 2015 MDX. Other Houston area dealers said I had to buy add ons I didn't want. Got. The car color , interior, and accessories I wanted at a fair price without a lot of haggling. Salesman John C. was very pleasant, and more knowledgeable about the car than other dealers salesmen had been. The accessories were cheaper than at other dealers too. Good experience for me.

The only reason they are not getting one star is that I did get a nice car for a good price. You would think that would be enough to get 5 stars however the customer service I have experienced has been very disappointing resulting in this rating. I purchased a used vehicle and inquired prior to making the deal that they did have a second key to the vehicle and an owners manual. I was assured by the sales agent, John, that they had everything and they kept it in the back with the keys. After agreeing to the price, signing the appropriate paperwork, I then waited over an hour and a half to get in to see the finance manger. There was only one person working in the finance department on a Saturday. We wrapped up at 9:30PM after having been there all day. And on the way out when it was time to get all the keys and manual, John then tells me that he checked and they do not have another key or an owners manual. I was complete frustrated but I had already been there since 4PM. He assured me he would get me both. Since then, I have called, emailed, text and still no key and manual. Everything in new cars is computerized these days. It is difficult to get acquainted using all the features if you don't know how to set them up. It has been 3 weeks and now I am not even getting responses to my calls or texts. It is very disappointing. People have a choice when they buy cars. I could have bought a used Lexus anywhere and after my experience at Acura, in the future I will only go to a dealer recommended by a friend or family member.

The only reason they are not getting one star is that I did get a nice car for a good price. You would think that would be enough to get 5 stars however the customer service I have experienced has been very disappointing resulting in this rating. I purchased a used vehicle and inquired prior to making the deal that they did have a second key to the vehicle and an owners manual. I was assured by the sales agent, John, that they had everything and they kept it in the back with the keys. After agreeing to the price, signing the appropriate paperwork, I then waited over an hour and a half to get in to see the finance manger. There was only one person working in the finance department on a Saturday. We wrapped up at 9:30PM after having been there all day. And on the way out when it was time to get all the keys and manual, John then tells me that he checked and they do not have another key or an owners manual. I was complete frustrated but I had already been there since 4PM. He assured me he would get me both. Since then, I have called, emailed, text and still no key and manual. Everything in new cars is computerized these days. It is difficult to get acquainted using all the features if you don't know how to set them up. It has been 3 weeks and now I am not even getting responses to my calls or texts. It is very disappointing. People have a choice when they buy cars. I could have bought a used Lexus anywhere and after my experience at Acura, in the future I will only go to a dealer recommended by a friend or family member.

Jeremy thank you for resolving my issue that's customer service!!

Amazing customer care we can actually get to know the people that come in and make is as easy and comfortable for them as possible while creating friendships

I had a serious issue with the responses from one of the sales reps at this dealer that were definitely not right (I had an earlier review on that issue, which I am now amending here and changing from1 star to 3). Brian Wilson, the manager contacted me frequently about the situation and apologized and took care of the matter internally. I thought Brian went out of his way to make the situation right. Although I ended up not purchasing a vehicle here, Brian and his staff made a tireless effort to regain my confidence in their business and I wouldn't have a problem recommending them or considering them in the future. Thanks for making it right, Brian.

Recently I purchased a 2015 Acura RDX. Two members of my immediate family had recently bought Acuras from this dealership, and recommended them to me. I had not previously looked at the Acura RDX and was not sure it was what I wanted. On my first visit to the dealership I was shown, given a demonstration and test drive of the vehicle I was interested in possibly purchasing. The RDX sold itself, no pressure to buy from sales team. After thinking about the vehicle for a couple of days, I returned to dealership and purchased my RDX. I am very happy with my new car, and recommend this dealership. My pervious vehicle was valued correctly and used as a trade in. There was no waiting for the white RDX w/ tech package, they had mine in stock and ready to drive home.

After getting a lower price from another dealer I called the manager Jeremy Pratt. He informed me it was not a deal he could beat but beware of hidden fees. He was right and I walked out of that dealer on I10 and came back to purchase from Jeremy....sorry I didn't listen to you the first time

We were in a bit of a rush, did our research online. The online sales team was phenomenal. Great service. It got slow during the financial side of the transaction. We were really getting pushed to buy the extras, but after notifying them that we were really not interested the process moved on with no issues. Great, easy, stress free experience.

Completely painless from start to finish. Professional, polite, knowledgeable

I had a serious issue with the responses from one of the sales reps at this dealer that were definitely not right (I had an earlier review on that issue, which I am now amending here and changing from1 star to 3). Brian Wilson, the manager contacted me frequently about the situation and apologized and took care of the matter internally. I thought Brian went out of his way to make the situation right. Although I ended up not purchasing a vehicle here, Brian and his staff made a tireless effort to regain my confidence in their business and I wouldn't have a problem recommending them or considering them in the future. Thanks for making it right, Brian.

Awesome customer service, competitive pricing and an overall stress free experience! I highly recommend this dealership and especially salesman, Morris Tuck!

Don’t waste your time here, after 3 1/2 hour of being there in the Dealership we walked away empty handed. I had an official email quote from John Eagle Acura offering a 2015 Acura RDX 4dr FWD Tech Package for $35,697. AutoNation Sales Manager said "We cannot match that price" The sales rep worked hard and was very respectful. But I will not do business here with all the back and forth wasting my time. I will be taking my business to John Eagle Saturday.

Don’t waste your time here, after 3 1/2 hour of being there in the Dealership we walked away empty handed. I had an official email quote from John Eagle Acura offering a 2015 Acura RDX 4dr FWD Tech Package for $35,697. AutoNation Sales Manager said "We cannot match that price" The sales rep worked hard and was very respectful. But I will not do business here with all the back and forth wasting my time. I will be taking my business to John Eagle Saturday.