Recent Reviews from AutoNation Acura Gulf Freeway

I bought a car there not too long and my sales man was Husain and the experience was great. Very knowledgeable about the inventory, quite professional, and worked out any kinks with the sell of the car to satisfy me. Definitely will come back and give him and Acura my future business. Go check em out. JR

Excellent customer care with a willingness to work with my needs and go the extra mile to ensure I got the best deal they could offer.

I had an enjoyable experience working with Touny and the AutoNation Acura crew. They helped me out a great deal and gave me top dollar for my trade. Loving my TLX. I will do business with again for sure.

Just got a 2020 RDX. The car is really nice! Fredrick brown was an awesome salesman. But… my credit is pretty good… and simply due to this being my “first new car” (and they said this during purchase) they were raising my interest rate no matter my credit score. After mentioning my budget. They kept trying to add extra financing charges that was obviously out the budget. Had they stuck with the interest rate per my credit score. I may have been able to get better warranty coverage. Otherwise they were very nice. -responding to owners reply. I’ve tried calling the number provided. It goes to an automation that has an option for operator assistance to direct my call. But no one answers.

The entire process from start to finish was pleasant and professional. Frederick and June were absolutely amazing and great listeners might I add. They answered every question or concerns I had. This was a hassle-free experience. I'll be sure to come back for my next vehicle.

The entire process from start to finish was pleasant and professional. Frederick and June were absolutely amazing and great listeners might I add. They answered every question or concerns I had. This was a hassle-free experience. I'll be sure to come back for my next vehicle.

Great team at autonation Acura, Fredrick and Balal were efficient and great to work with, both were courteous and helped put us in the right car for the right price. Would highly recommend autonation acura! Enjoyed working with Bud in the service department

My advisor was super friendly and thorough! They were nice enough to follow up with me the next day to make sure everything was still ok. I loved that they gave me my recommended services due without being too pushy about me having them done and putting me on the spot.

Been coming here for about two years for maintanence and I’m always greeted by knowledgeable staff. Great customer service!

Always great service and we are taken care of very well. Thank you to all

Everytime I take my vehicle in for an oil change I always get greeted as soon as I pull in.The only thing I would say is , the first time I went in they said they put air and rotated my tires although I knew they did not since one of my air pressures was way to high and on the same tire in the same place I took it in . Once address they fixed it , but everytime I have to make sure . Then they checked the air and never put back the screw ons. Yes these are small things but if I pay for this service in advance they can at least do everything my service includes. Other than that one incident the service has been ok . Just hate the long wait times , but it’s manageable.

Rick is by far the best best salesman I have ever encountered! He makes the impossible happen! Persistent, on time, and quick to respond

Service was excellent as usual. The appointment was right on schedule. The service was great and the staff very knowledgeable! Best dealership in town!

This Acura dealership has earned my business since they moved from Almeda to League City. With a state of the art service department, I know that they are equipped with all the tools needed to repair my old, but trusty 2005 Acura TL. I specially would like to thank my service adviser Bud Peung - he rocks: always treating me right and most importantly telling me the truth and not trying to sell me something I don't need. I trust his advice like an old friend. Additional comments for 09-17-21 appointment: had to replace my car battery and it was easy as 1,2,3. Great work Bud Service update: 09-22-22 - replaced motor mounts & my car runs smooooth! Bud took care of me, as usual. Thanks guys for your great service

The service department is very efficient and helpful.

Mario was a very big help with getting me in and out with my service. Thank you very much for a quick turn around time.

I had best services experience with representative Bouth at this location more than 10 years. He is honor, friendly, and very knowledgable to explain in great details what need to be done.

Bueno

Not satisfied with financial guy at all , He is very guilty person and he rip me off when i went to get my brand new Acura RDX-2022 with them. After i left from there i read all paperwork what i have done with them , i was already not satisfy with his interest rate which is 10.99% & He want to sale me vehicle protection plan , we said no - not needed then he was arguing and try to show me some different lower rate protection plan , Again i said no but he still Add 2 protection plan which is gonna cost me 6,000 $ extra while this car already have warranty for 3 years OR 50,000 Mile . That was highly disrespectful and he was blamed my credit score is not good that’s why interest rate to high for you but as i check credit score is good and i need to do refinance . Well this car is like my dream car so he just got me but be aware guys with interest rate and yes after i find out about protection plan i will not go there for my new purchased and service. Salesman Name Charles did good Job as much as he can but overall experience looks like his hand is too tight with Finance , they don’t let him deal or talk about Finance. Thanks Charles .

service was great, performed in a timely manner. Matthew was very professional and frinendly. Good job by everyone!

Personnel are friendly and knowledgeable. Had my vehicle serviced while I waited. Informed me on what was needed. I’m very comfortable taking my vehicle to them. I highly recommend them!

Mr Tim Hebert , & David were a great help in the sale of my car. They treated me with respect & with honesty, as if I had a head on my shoulders, unlike several car salesman I’ve dealt with in the past. I would do business with either, anytime.

So in love with my 2015 Acura RDX and the service we got from AutoNation Acura! Roger Rodems was great, honest, knowledgeable and very patient (I had a hard time picking a color :))! This was my first time buying a brand new car and was prepared for a "fight" but it was absolutely not necessary! Thank you all for making this the best experience ever!! <3 UPDATED REVIEW: I've had my car for 7 years now and I'm still in love with it!! The service department here is excellent!!!

Bought my ILX in 2012 and have been coming here to get my car serviced ever since (10 years!!!) Average wait time for car servicing/ oil change is 1.5-2 hours, but it goes by quick and there’s a comfortable seating area where you can munch on snacks or make coffee/tea. All the service reps I’ve had (Matt, Bud) have been so sweet and helpful and do their best to get your car in and out.

Mario kept me updated on my service visit all the way. He was professional and courteous!

The customer service is exceptional. The Service Department is why we continue to use this dealership.

Been going to ACURA AUTONATION for over ten years and has the best car service. BUD in the service department always pleasant and takes care of me when I service my car !

Highly recommend automation Acura service Dept. My appts are always scheduled at the time that I want and I am in and out quickly. Bud always takes care of me.

Salesmen were friendly enough, facility was clean. Car had no AC after the guy emphasized how it was ice cold. Constant coolant leaks, when I called I was told that cars are "human machines" and that these things happen, basically told to pound sand. Now need a new head gasket less than 6 months after purchasing the car. I guess these things do happen when you buy from autonation.

I’d like to first start by saying Nurun Alam was a great salesman and would recommend him to others. For him 5 stars but the dealership 3. We purchased a 2017 Lincoln mkz and for the most part everything was fine. Yes, I understand when purchasing a used vehicle it is “AS IS” but it seems that the second we left the lot things started to come apart. Like if they had temporary fixes to them. The moon roof fabric came off, a panel in the inside popped out. The detail to the car was poor there was coffee stains and what seems like oil prints that all can easily come off. There were stickers previously on the vehicle which were just peeled off not cleaned so I can see the stickers and what they used to say. Again yes, I’m aware of the “AS IS” but if you’re going to fix the car and clean it up I’d recommend doing it right. I didn’t leave there with the expectation of a perfect car cause it is “USED” but I did leave there expecting to get what was shown at time of purchase also with a good detail since the car was just purchased.

I didn't expect that fast of service of my vehicle! Dealership is very clean and I didn't have to wait long in the Service Dept. My vehicle was probably ready the same day, however (and that's the reason for the 4 stars) is that their phone system goes on loops without anyone answering 50% time. Had someone picked up the phone when I called back the same day, I could have driven my vehicle home that day. Maybe they're tending to customers? Maybe their ringers are on low and phones go unheard? Even some "direct" numbers I tried go on a loop then hang up automatically after so many rings. AutoNation Acura Gulf need to step up their game when it comes to phone calls from customers.

The AutoNation experience is something I've never experienced before. They treat you like family and will work with you to make the buying process simple and enjoyable. Salesman Fredrick Brown was awesome. He worked with me and took care of me. He even followed up with me a week later to make sure I was doing fine and that make sure the truck was still performing as expected. The finance team was also helpful and walked me through all the options and financing for the truck. The Service Team was also very receptive when I went back a week later for a small issue with locks on the wheels. I will definitely recommend this dealership to my friends and colleagues. Way to Go! AutoNation

It was an amazing experience. We found the perfect vehicle, but lived two hours away. We made an appointment went and test drove it, did the paperwork and they had someone deliver it to us the next day on a trailer. The experience was amazing. Sayed and Conner were amazing.

Excellent service! The help I received from Fredrick and Tony was great! Staff was super nice all the way to the end!

I received great service. Attention to detail, And people who show that they care about my TLX. Thank You Auto Nation Acura!

These guys are consistently the best! Matt Danner explains everything so I understand exactly what my car needs. Everyone is friendly. Especially Josie the cashier! She cracks me up!

I choose 2 stars because while Acura do provide a great experience the salesman’s do not. I was previously driving an MDX SUV and I was due for another car because my lease was nearing an end. When I got there I was already going through family issues and bawling my eyes out. Husain was my salesman and he made it very well known to me that it was my ONLY OPTION to transfer my four kids and myself into a tlx car. Not having alot of knowledge on this overall situation I cried even more feeling like I had to leave in a car with four kids in my backseat… After talking to someone about how uncomfortable my kids and I were, we started looking into the possibles and found out that not only did he make me feel as if that was my only choice, he added numbers to my car sticker so now I am upside down and can’t get out of this car unless I put a huge deposit down to get out of this car. These people take advantage of women with kids and no knowledge about how they do things there. Husain could have helped my kids and I be comfortable but instead himself and his coworkers worked together to put my kids and I in the most horrible and uncomfortable position ever. I wouldn’t recommend any woman to walk in there if your not highly knowledge on car sales. I hate Acura salesmen and can’t wait to sale this car and move on.

I choose 2 stars because while Acura do provide a great experience the salesman’s do not. I was previously driving an MDX SUV and I was due for another car because my lease was nearing an end. When I got there I was already going through family issues and bawling my eyes out. Husain was my salesman and he made it very well known to me that it was my ONLY OPTION to transfer my four kids and myself into a tlx car. Not having alot of knowledge on this overall situation I cried even more feeling like I had to leave in a car with four kids in my backseat… After talking to someone about how uncomfortable my kids and I were, we started looking into the possibles and found out that not only did he make me feel as if that was my only choice, he added numbers to my car sticker so now I am upside down and can’t get out of this car unless I put a huge deposit down to get out of this car. These people take advantage of women with kids and no knowledge about how they do things there. Husain could have helped my kids and I be comfortable but instead himself and his coworkers worked together to put my kids and I in the most horrible and uncomfortable position ever. I wouldn’t recommend any woman to walk in there if your not highly knowledge on car sales. I hate Acura salesmen and can’t wait to sale this car and move on.

I don’t recommend Acura Gulf Freeway because while Acura do provide a great experience the salesman’s do not. I was previously driving an MDX SUV and I was due for another car because my lease was nearing an end. When I got there I was already going through family issues and bawling my eyes out. Husain was my salesman and he made it very well known to me that it was my ONLY OPTION to transfer my four kids and myself into a tlx car. Not having alot of knowledge on this overall situation I cried even more feeling like I had to leave in a car with four kids in my backseat… After talking to someone about how uncomfortable my kids and I were, we started looking into the possibles and found out that not only did he make me feel as if that was my only choice, he added numbers to my car sticker so now I am upside down and can’t get out of this car unless I put a huge deposit down to get out of this car. I went back for help from them and they refused to help me. These people take advantage of women with kids and no knowledge about how they do things there. Husain could have helped my kids and I be comfortable but instead himself and his coworkers worked together to put my kids and I in the most horrible and uncomfortable position ever. I wouldn’t recommend any woman to walk in there if your not highly knowledge on car sales. I hate Acura salesmen and can’t wait to sale this car and move on.

I Highly Recommend this dealership!!!!! They had exactly what I wanted already In-Transit, after our first conversation!! My 2023 MDX ASpec was in stock & ready for me in less than a week!!! If you’re looking for a new vehicle, I highly recommend Nurun Alam, the BEST SALESMAN at the dealership!!! He explained all the features and gadgets of the vehicles, and helped me learn more about the car before I left!!! The entire process was smooth and fast!! And there’s no dealership like it.

5 Stars to the service department here. They really try and do the right thing. Always friendly and upfront about what needs to be done. They text or call with updates throughout the process.

Great service. Great customer satisfaction. Mathew was a great advisor. Attended me to my needs

Was given explanation and photo of issue that needs attention on my vehicle.

Matthew was very helpful in the service department when my MDX needed repair. Communication was great and the repair wad done quick.

I always feel valued when I take my vehicle to Acura for service. They are friendly and communication is excellent. I appreciate the amazing customer service.

Great service from Mario!

Acura League City has great service.

If you are looking for great customer service and honest salesmen look no further! The team at AutoNation Acura were great! Husain and Conner went the extra mile to make sure I got the vehicle of my dreams! They made sure that I was comfortable and all of my needs of purchasing my vehicle were met. I will definitely be referring family and friends and also be a repeated customer!

Great experience Recommend working with Charles from Sales if you are to buy a new vehicle Very friendly and respectful Great service

If you need to sell your car go see Dominick! He was very helpful, fast, and efficient.

Nurun was great. He was knowledgeable about the RDX safety and convenience features. He also provided exceptional customer service. It will be a pleasure to work with him again.

great location with great service. Sales experience went smoothly and when I went to get my car serviced, they got us in for an appointment and took care of us in a timely manner even though there was a long line of cars. Mario helped with our service repairs and he was kind, professional, and honest.

Horrible service I had taj, I spent hours waiting being lied too about why I was waiting 6 hours for. If you are young they will make you feel like your unable to purchase a vehicle, one of the mangers I believe was pushing my grandmother and mother to co-sign without me needing them to. On top of that they were difficult to work with to change the tires on the car. And never advised me of the fact I would have to get my plates and never told me they came in. I had text to find out and received that it would come in a couple weeks and then never responded back to me. Just to call and find out my plates are there, 5 days before the temp expires. Honesty would not recommend, they have such horrible service. They never response once you have the car. They don’t care.

Autonation Acura made purchasing a vehicle an enjoyable experience. Nuron, our sales associate was responsive, professional and communicated with us throughout the entire process. There was no haggling over the price and every promise made regarding cleaning and repairing the vehicle were honored. I highly recommend this dealership and sales associate and wouldn't hesitate to purchase another vehicle from them in the future.

Mathew (service adviser) was awsome!!!! *very helpful, professional and informative.

My boyfriend & I purchased a vehicle at this location on March 3, 2022 as of August 6, 2022 he has still not received his license plates and they have not been communicating with us as to when they will be in. They have told us multiple times they will be in the mail however that appears to be a lie, as he has had to get 3 temp paper plates. The customer service is extremely disappointing and we will not be purchasing any vehicles here in the future due to the lack of respect we have been experiencing repeatedly.

Knowledgeable, willing to go the extra mile to accommodate special requirements and friendly. I have an older model Acura and AutoNation keeps me on the road. The few occasions where I ventured out to other mechanics taught me that I get far superior results from AutoNation.

My boyfriend purchased a vehicle at this location on March 3, 2022 as of August 6, 2022 he has still not received his license plates and they have not been communicating with us as to when they will be in. They have told us multiple times they will be in the mail however that appears to be a lie, as he has had to get 3 temp paper plates. The customer service is extremely disappointing and we will not be purchasing any vehicles here in the future due to the lack of respect we have been experiencing repeatedly.

I went into the dealership in hopes of ordering a car. From the moment I walked in everything was great. I was greeted by Mr. Touny who took care of me the entire time. The sales manager was awesome as well and was very helpful answering any questions we had. I did have to wait because the car was fresh out the box and had to go through inspections but it was worth the wait. Mr. Touny and I started talking and before I knew it the time had flew by. It was great convo with an amazing sales person. I would highly recommend doing business with them.

This Acura dealership really gives great customer service every time I've been there. The staff are always friendly and explain repair options thoroughly. A special thanks to Angel who was a pleasure driving the shuttle vehicle they provided yesterday.

Always great to work with Matthew and the Acura team. They genuinely care for their customers and help you find the best deal to get you back on the road safely. Highly recommend this dealer for service.

I found the ONLY 2023 Integra at AutoNation. They were friendly and easy to work with. Love the car.

I love this dealership even when i forgot to make an appointment they still managed to fit me in Mario was so kind and understanding and had me taken care of in just over an hour. I can't recommend this dealer enough, every thing has been done right the first time and they always contact me to let me know what's going on every step of the way. 5-Stars all day long. Thank you, AutoNation Acura- Gulf Freeway

Appreciate the service with professionalism.

Charles, Steve and The finance team make my purchase smoothly. They deliver the new car to my my house and pick up the trade. Thank you for accommodating my family.

Charles is a outstanding salesman that goes beyond any expectations and with an excellent follow up service as well. The facilities are awesome and everybody courteous and so helpful I highly recommend using AutoNation Acura Gulf freeway for your next vehicle purchase and don’t forget to ask for Charles C.

Frederick Brown, at Autonation Acura Gulf Freeway, made our experience in purchasing a new vehicle very pleasant and stress free. Frederick was very friendly and courteous and showed to have much knowledge of the MDX we were interested in. Thanks again Frederick for all your help and we will definitely tell our friends about you and our experience with Autonation Acura Gulf Freeway.

Found a great car. Had the usual let me talk to my manager when I decided to leave. Called me the next day and we did the deal. I really liked the car so I let them talk me into extending the term so I could get the payments I wanted. Salesman and manager were super nice. Salesman was super knowledgeable.

Recently purchased a 1owner low mileage Rdx but since it was not purchased from an Acura dealer my wife and I wanted a complete once over. This dealership performs that complimentary and Matthew was very informative and helpful. So far so good from this dealership

Great experience. Sales team members- Husain and Frederick, plus William in finance were all very nice and helpful!

Matthew & Mario in the service department, as well as everyone there, always provide excellent customer service. I've taken my mdx in multiple times to be serviced and I was offered the same great service every time. Thank you!

I’ve bought 2 vehicles from Acura Auto Nation. Everyone there is professional and courteous. Every time I schedule my vehicles for service, I am in and out in a timely manner. I would recommend them to anyone.

Mario was very helpful and professional in explaining service being done to my car. Dealership was clean and employees were friendly. Highly recommend this location!

Acura Clearlake’s Service department is wonderful, they communicate well! They do what they say they will and work quickly. I love the new videos they send introducing themselves and showing progress with your vehicle, it’s very helpful!

The best service in town

I have been coming to this location for many years to get my TL serviced and I can honestly say that my experience here is always top notch! Their service department manager Bud Peung always goes the extra mile in delivering exceptional service and care every time my wife and I need our car serviced! Highly recommend this place!!

Excellent customer service.

Highly recommend automation Acura service Dept. My appts are always scheduled and Iam in and out quickly. Bud always takes care of his customers and this is why I have been using them for 13 years.

Always a pleasure working with Mr. Brown. His professionalism is unwavering especially during this vehicle crisis. He is still the “go to” for my friends & family vehicle needs!

Fredrick Brown sold me my 2018 Acura TXL! He is so wonderful and full of knowledge! Very friendly! I would definitely go to him if you are looking to buy a car!

After traveling an hour away to Beck and Master North only to find a different price when I arrived . Salesman said @ I should’ve read the fine print.” I found another truck at AutoNation Acura Gulf Freeway and spoke with them about the price and guess what? NO hidden fees and price did NOT change when I got there! Worked with my Credit Union to get me the truck I wanted…Awesome group of people to work with! I recommend you take a chance that you will not regret! Johnny Guerra

Was lied too about a car being onsite. to try and get me to the dealer. dont go here!

Service Representative Matt Danner is an excellent representative for AutoNation Acura. He was polite, efficient and courteous and ensured we received the appropriate service discount. We always use ANA for service on our vehicle and have very pleased with their customer service.

AMAZING AND EXPEDITED SERVICE FROM DUSTIN. VERY EFFECIENT AND PROFESSIONAL. DONT BOTHER WITH CARMAX, VROOM OR CARVANA THIS IS YOUR ONE STOP SHOP!

Will never attempt business here again or at another AutoNation since they all supposedly have the same black and white rules. Was trying to purchase a vehicle and was going to pay the full pay off price. My bank only allows $10k on the debit card per day and I had no checks. They would not budge and take even that to make sure we could purchase this vehicle. Okay fine, we go to leave with intent on coming back next morning with check and my son goes to get in his truck and they had broken the side panel on the drivers side. When he went in to tell them the manager stood up and said very quickly that it was like that when he drove it in. There was no, what piece? Where? Can I look at it. Just wow! I've never been to a car dealership first that would not take money down and then to not tell us they messed his truck up! Unacceptable. The only good thing and I don't know his name, was our car salesman we were dealing with initially. He was very good and helpful but obvious his hands were tied. So disappointed.

This was the best and easiest buying experience ever. My salesman Stephen was very upfront and honest from our initial contact until the end. He was very helpful and courteous. Ms. June was also very very helpful and I would definitely recommend this location for your purchase.

I have been an AutoNation Acura customer for over 3 years. I have bought my last two Acura RDXs from them as they have an excellent sales department and their service is top notch. I always bring my vehicles in for service. Bud and his associates always treat me with kindness and respect and their service is second to none.

Great experience purchasing a vehicle here. Got a great deal!

Terrific service ! Took my vehicle in for an oil change.They located a nail in my tire and removed and plugged it,then sent my vehicle though the car wash.My service adviser ,Matt ,was awesome! Thanks so much for the great service!

Not only did they meet my expectations they exceeded them. Initially I went in yo get my catalytic converter but then went back a week later to get new tires. They fixed my center console without me even asking. Car drives better than ever

I have yet had a bad experience. I am very satisfied with the services here. The services are quick and efficient. If the workers anticipate a delay, they let me know how long and why. The workers let me know what services will be provided on my next visit.

Organized and efficient operation. Meets or exceeds timing expectations every time. Courteous and friendly staff.

Charles was very professional and absolutely honest. Great guy and I would buy my next car from him wherever he works!

Overall great experience! We received a fair price for our Nissan Murano. Exceeded what we were offered at other dealerships and met our expectation. Dominic Dixon was our salesman and he did a terrific job of keeping us comfortable while we waited an updated on the progress of the transaction.

Very professional people, bought a very nice older car runs like new. I would recommend this place to everybody. I had spoken to Walia Tajinderpal and he was very helpful during my visit here.

Most positive experience I’ve ever had at a dealership. Went in expecting one thing and was introduced to a multitude of opportunities. Very helpful, insightful, and respectful. I am now in a much better situation than I likely would have been had I went anywhere else. Thank Autonation

So i bought my honda pilot at auto nation ford. Had an issue with my transmission. They replaced with no issue. Then i had an issue with my wheel hub bearing. Matthew hooked me up. My next veichel i buy is from auto nation acura. Ford had very rude sales representative's, gave me run around. Wont be buying from auto nation ford again.

Tried purchasing a vehicle from them, they gave me nothing but the run around for 3+ days. I didn’t try to haggle with them on the price and was willing to pay the listing price plus whatever extras. I gave them all the valid paperwork they needed and would ask them is their anything else but they would respond back a day later asking for something else. I tried calling the Sales Manager Connor OKeefe, never got an answer or returned a call back. Both me and my Credit Union tried calling during business hours and again no answer. The vehicle I was trying to obtain wasn’t a cheap one either so I didn’t expect them to treat a higher value customer this way. This makes me glad we are going away with this method of selling cars and going towards being able to buy vehicles online or straight from the manufacture.

Bud was great at communicating and accepting of the suggested services I declined. The area to wait was clean and well stocked with snacks, coffee and water. The pickup was also seamless. Highly recommend.

When friday to purchase my lease RDX and my sales person Hillary sold me the car. I got one payment left and it was included in the total of my new loan, however today Acura lease draft my last payment.Also the finance Manager was verry pushy and told me that he similar to mine and the new technology that turn off the car is not good for the car sow i need to get extended warranty ,like my car but not Auto Nation,bad experiece.

My salesman, Charles, was wonderful! He is very personable, and we conducted many aspects virtually. Mrs. June, the business manager, was fantastic as well! I love my vehicle and would purchase from this dealership again.

Never thought that online trading could be so helpful because of so many scammers online until I met Mrs. Anita who changed my life and that of my family. I invested $1000 and got $14,670 Within a week. she is an expert and also proven to be trustworthy and reliable. Contact her via: WhatsApp:+12133736954 Email:anitacrypto44@gmail.com

This dealership is the best! Appointments are always prompt and all employees are friendly and helpful. Yesterday, we drove in with a tire issue - no appointment - and the service was excellent and quick. Mario, the young man who helped us, kept us informed of the progress and waiting time, and was an excellent example of what we’ve come to expect from this dealership.

I purchased a used 2019 RAM 3500 from AutoNation Acura and traded in a 2011 BMW X5M. The business transaction went smoothly, though slowly it took about 4 hours to complete the sale. Mark was very helpful in getting the sale completed, whish he had been my salesmen, as he follows up after the call. The actual salesmen Hussein, never returned any calls or e-mails and has generally been unresponsive, was too busy on the day of the sale to actually process the paperwork which is where Mark comes in (wish mark had gotten the commission). This is where things go downhill further. The actual vehicle was supposed to be a "certified" pre-owned. It had multiple problems that were missed by the staff including an alignment issue, a/c issue, failed TPMS, and none of the required maintenance at its milage had been done save for an oil change. The car has been in the shop more days than I've had the car out of the shop. Not terribly satisfied they didn't fix known issues, and didn't do most of the required maintenance. Certified only in a sales name, not in reality. But things are looking up the manager is attempting to at least do the repairs, not the fuel filter changes, and oil changes. I purchased the car on Tuesday, and only had it 2 days and its been in the shop 6 days and counting. I'll improve the rating once things get sorted. This should have been a good experience. update 6/23/22. I met with the manager and they did not resolve any of my concerns. Their response is to give the appearance of customer concern. AutoNation during their certification process never did complete mandatory service on the truck as spelled in the manual, fuel filter life was at 9%, DEF was empty, no air filter, and lack of fluid changes. Worse of all they wouldn't even provide a front license plate bracket, so I had to purchase one from the RAM dealer for $36 to mount my license plate. The trucks front bracket was mysteriously missing when I purchased. Overall I had to spend $1350 for an oil change, diesel fuel filter, engine air filter, cabin air filter, front and rear diff change (required at this milage), and transmission fluid change. Then another $500 to replace the missing keys, and $36 for my front license plate. Certified pre-owned is really a marketing gimmick than real service from AutoNation. In the end, the sale was slow, things were not fixed, and maintenance was not done on a certified pre-owned. Buy beware, that certified does not mean maintenance has been done.

After 3 months of shopping finally found a decent dealer. Not pushy, no extra fees and had a fair price. And that's a lot to say about a car dealership now days.

My alternator went out unexpectedly and they were able to receive my vehicle late afternoon and provide me with loaner without notice. Since I live in Galveston this was a huge help. They had the vehicle ready to go before noon the next day. Bud always does a great job in the service department and he made sure all details were addressed and that I was kept informed about the status. Thank you!

My buying experience at Autonation was straightforward and easy. Sayed has been honest, upfront and provided good offer in a very timely manner.

Mark was a great salesman.

I thoroughly enjoyed my experience at Autonation. They were kind and courteous and made the process of getting my dream car quick and easy. Highly recommend.

My experience at AutoNation went very well. Matthew the service writer was ready when I arrived and had the MDX going to service within a few minutes. Needed to recalibrate my wife's phone to the car's system and he helped me get that done also. The service time was spot on and the car was detailed. Much appreciated their professional service and efforts.

I like this place. I can see they help me maintain my car up to Acura standards. They do a full safety check and help keep my vehicle up to par. The customer service and techs are also friendly and a nice enough waiting area where I drink coffee and watch Tv while I wait.

Very friendly staff. I worked with Matthew to get my oil changed. First time there! It was lovely!

I drove from Tyler, TX based off of an internet listing on the Auto Nation Acura in League City. This could have gone either way. But my salesman Sayed Hasanzada treated me with the utmost respect and displayed a refreshing amount of integrity not normally displayed in the pre-owned vehicle market. The process was simple and straightforward with no haggling and a fair price which beat every other dealership in the state on this particular product. I would definitely purchase from him again. Just Make sure you bring your A-game to get through the Business Manager’s (separate person) add-ons pitch.

Was able to book my routine service online. Love that they have a comfortable waiting area with coffee, water and snacks. My service advisor Matthew explained everything and once I agreed to the work that would be performed, the service and carwash was completed within the estimated amount of time that I was given.

The service team did what they should. I expected no less. My vehicle has been serviced by Acura dealership service since I bought the vehicle as new. It was a little disconcerting the prior records are not linked within the dealerships. If they were, the "history" would not have been so vague to the service manager handling my vehicle. The attempt to upsell services was really unnecessary.

There service is good,if they have time to get to you're car,if they don't take your business elsewhere!

I am happy to get the car I want here, and I habitually give five-star reviews to all the shops. However, the after-sales service was very disappointing this time. The agreed time to replace the glass was repeatedly delayed, and the promised repair of the back door was also brutally violated. For this reason, I gave up the opportunity to work overtime on weekends to earn money, ran far away with wasted gasoline, and waited for several hours in vain, only to be told to wait for the next weekend. Up to now, my car's trunk door is still not fixed, sorry, I can only give 2 stars.

Good and honest experience. Refreshing for a car dealership.

Everyone seems genuinely concerned about you and your vehicle.. Service was done quickly

I just got a brand new acura tlx from auto nation acura and sales person his name in Matthew gave an excellent customer service he answered all my question very well. It was an awesome experience buying my new car at this dealer I'll recommend it 100%

Good experience overall. Service performed in a timely manner.

Salesman Matt and his manager Roger are a terrific team. They helped my wife and I purchase a 2020 MDX and we could not be happier with our purchase. They were patient and the entire team there were really welcoming and patient with our toddlers running around the place. My son even got a die cast car to keep. Awesome experience. Update 05/26 - Went in for routine maintenance on the above mentioned vehicle. Service department provided exceptional service. I was greeted promptly and given a seat at a desk. My normal service advisor was busy but another gentleman checked me in so I wouldn’t have to wait. Although they the seemed extremely busy, my service job was completely in a timely manner. The advisor came back and reviewed the multi point inspection with me and go me out quickly. For a dealership and service department, this location definitely knows how to treat customers. Very satisfied.

Prompt an professional

Desperately needed a fob that worked reliably. They got me up and running in no time and even washed my car! Great service from start to finish!

Luis was awsome. Hr made the process seamless. I will b coming back to get my new vechicle from yall!

I’ve been using Autonation Acura Service Department at League City every time I have owned an Acura. Bud was my first service advisor for years when I owned my first ILX, and now Ronnie takes care of my service on my new MDX. Ronnie is very honest and makes sure you are charged what he quotes you. I appreciate the snacks and water provided when we have service done as we have about am 1 1/2 hour commute to Autonation and it tides us over until lunch time. Thanks for all you do gentlemen!

My experience with having my car serviced with Autonation Acura’s service department has been good. The get right to me and never have to wait long. With this latest service, they utilized cameras and text to show me what was needed and being done which was really appreciated. Buoth is the guy I try to always schedule with because he is thorough and fair.

I had to purchase a new vehicle because mine was hit by someone and totaled otherwise I wouldn’t be buying at this time. I’ve been a lifelong fan of Honda, owned 7, and was super excited to be able to upgrade to Acura. In this market, inventory is low so not much to choose from. Salesman was amazing. Very knowledgeable and helpful. Unfortunately, less than 24 hours later, I realized this wasn’t the car for me. I called immediately and was told nothing they could do but trade it in and I’d now take a $6 thousand dollar loss. I understand losing value when taking it off the lot but that seemed excessive. I called back trying to work something out. I went in person to look at different cars. Nothing. Not even a call back. I suppose because they can sell cars so easily and quickly now, why bother with someone who has already made the purchase. They’ve taken a super fan of the brand and made it to where I do not want to buy another one. Any maintenance will be done at another dealership. I will trade this car in as soon as it’s not such an economical loss to me. It will not be at that dealership and it will not be to get another Acura.

The salesperson was very helpful and did not pressure us which I greatly appreciate. I hate going to car dealerships because of the pressure tactics. AutoNaton Acura was not that way. The only reason I gave 3 stars is that the week I bought my truck I noticed the cruise control was only working intermittently. I called the service department and left a message with a particular person and he has yet to return my call (5 days later). I will call again, hoping I will not have to pay for fixing the problem.

This the second time I have been there. I called to see if they had a tire I needed (Discount Tire did not have them) I was told they did and could install right away. I was so glad since my tire had a nail which really did a number on it. It was quick and they even washed my car. Friendly staff. I have a 2021 RDX and will definitely continue using this dealership for my auto maintenance. Thanks

Bouth was great to work with as the service leader! I was in town visiting family and needed an oil change prior to my trip home. He was thorough about the process. Ray, the shuttle driver was also prompt, friendly, and a safe driver. I had great customer service and that seems to not be as common these days. Thank you!

Everything went great. Did a superb job

My only grandson was dreaming of an older Ford Mustang. He’s graduating this May and going off to Texas A&M in August. He was totally blown away when his mom and I drove up in his dream car. AutoNation Acura Gulf Freeway helped us deliver this car. They were knowledgeable, and easy to work with. There were a few delays because of a part having to be ordered, but they kept us informed. When it was time to pick up the vehicle, the dealership had the car shining and looking brand new. I would recommend calling AutoNation to help your dream car become a reality too.

While I posted a somewhat poor review regarding a service issue I had on our 2019 MDX, upon more reflection it was not a good day for me. Our experiences subsequent to that service visit have been nothing but exemplary. We recently purchased our third MDX from Autonation Acura and a large part of the reason is their service department. Our service writer, Bud is always prompt, coming out to greet us before we have even gotten out of the car. He is unfailing polite and informative regarding our scheduled service appointment. We are moving from the area to the Texas Hill Country and can only hope the level of care we have experienced over the last 13+ years can be found in the San Antonio area. Thanks again to Bud and the service department and the entire Autonation staff for providing us with good experiences through the years. We would recommend the dealership without reservation.

Very professional. My agent was efficient and knowledgeable. I am pleased with the service that was provided. Top notch service representatives.

Very friendly staff!! Both Charles and Mario did a outstanding job of getting myself the deal I was pleased with. Big thank you!! You guys Rock!! Will definitely be coming back. You have gained a royal customer. Regards, Sukhbir Singh Dhillon

I've been to a couple Autonation locations, as well as dealerships in general, and this location is by far the best!! I wish I would have bought my car from them so I didn't have to deal with the other Autonation that has continued to put me through the ringer. See y'all soon at Autonation Acura for my car maintenance and for your amazing customer service!!

Very friendly, organized and caters to the customer.

I bought my vehicle at Autonation 4 years ago and I could not be happier with the service I received then and that I have continued to receive from the service department since that time. The service manager, Bud, is such a great guy and every part of the service from online scheduling to dealing with the service department is such a breeze. I love that they text you videos if there is any discovery during the maintenance! This is just a great group of friendly people working here that obviously values both your time and money. There is no doubt where I will continue to get my car serviced and where I will purchase my next vehicle. They have my business for life.

Great experience. It was a pleasure dealing with Touny Crowe!

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This Acura Dealership is ALWAYS so fast and efficient! I drive roughly an hour and 45 minutes just to receive this amazing service!

Everyone here is always so helpful... I am a repeat buyer and I have my cars serviced here all the time!

Quick, quality service. I trust my advisor and mechanic to get the job done correctly.

Very good service department and very efficient.

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Great Service. Took care of a warranty item with no hassle.

Great service - timely and professional!

Kynal did an outstanding job keeping me informed about the service session and any findings with great details. He even went above and beyond by offering to test drive the vehicle with me to verify the service. The service manager was also very courteous. Great Service!

The service department is great! Always friendly and timely. Would recommend this dealership Love the friendly staff at this dealership, Tripp was awesome to work with! They go above and beyond here

Luis was very friendly and informative. I enjoyed working with him very much. He made me feel comfortable and guided me through the selling process with ease. Thank you Luis!

We needed a car while changing cities and we looked at many dealers. Auto Nation Acura did not have up charges that other dealers forced upon us. Another huge plus is that the quote & vehicle promised over the phone EXACTLY matched what was offered when we arrived at the dealership in person. Our salesman was efficient and nice as well.

Best, easiest deal ever! I called the dealer 15 minutes before closing time while I was busy at work, Hilary Hart told me the used Expedition was still available in less than a minute. I was driving from Conroe so I wanted to be sure it was there. The next morning-checked it out & couldn't find anything wrong with it, it looked almost brand new with 115k miles, did have some minor paint work on it but it was excellent quality & not unexpected for a used car like this. Test drove it with Charles Christiansen, ran/drove like new. We had already looked at 2 others before & this one was far better than the others. Did the deal with Woody in finance without the dreaded dealer finance baloney, probably 30-40 minutes. The drive back to Conroe was fine & we've been driving it ever since, we expect to put well over 200k miles on it. Charles was very professional, friendly & didn't waste our time. Didn't get the chance to meet Hillary, she was nice & quick on the phone & they both texted us to follow up afterwards-we appreciated that. After looking for the right used Expedition for a few days before & dealing with plenty of used car slim balls, they were a pleasure to work with. Thanks a million!

Amazing experience with Husain! Ask for him if you want an honest salesman

I love the service I got from here. This where I’m getting all my cars from from now on.

It was such a pleasure to work with Nurun Alam! His customer service and follow up is amazing. I would highly recommend AutoNation Acura for your new and preowned automobile purchases. ⭐️⭐️⭐️⭐️⭐️

Very efficient service department! Budd is a very knowledgeable and friendly service advisor!

Great customer service. They helped find what we needed.

Only place I take my car. I bought it new there one year ago. Since then I’ve brought it back for custom work, regular scheduled service and warranty service. Always on time, as promised. Cannot recommended enough!

I took my vehicle here to get serviced and get a recall done after dealing with a nightmare from a personal mechanic and they took great care of me. They got my car in and out in and Ronnie even took the time to take my calls and keep me updated on his day off. Best experience I’ve ever had with any service dept. Will definitely be coming back to see you guys for anything at all I need done with my car

Great experience working with this dealer. I was hesitant about it being part of the Autonation group, but they exceeded my expectations. Lowest price around, no pressure at the financing desk, and professional service throughout. Reach out to (salesperson) Matthew H. for a top-notch buying experience.

I’ve never had a faster and more honest experience purchasing a new car. Husain was fantastic, they gave me a decent price on my trade in and worked with me on getting where I needed to be on my monthly payment. And when it came time to sign it was quick and easy and they didn’t try to tack on any extra fees or expenses. I would definitely recommend Autonation Acura to anyone looking to purchase a new Acura! I love my new ILX! It even came in early!

My experience with Auto Nation Acura League City has always been excellent . The employess are always friendly and a pleasure to do business with. That is why I keep going back . I purchased my last two Acura's from Champion , which then became Auto Nation . I am very pleased with this business . Will be looking forward to purchasing my next vechicle through this dealership.

Easy to negotiate and pays more for your used car.

Just purchased a vehicle from Nurum Alam, if you are looking to purchase a vehicle, I like to recommend him. Professional, knowledgeable and upfront. Made the car buying experience fun again.

Vishal Patel was a great sales associate and very willing to work with not only myself, but with his team. William in Financing was equally cooperative in assisting us in getting the 2013 Dodge Ram we purchased. They were upfront, honest, and worked with us throughout the financing. An overall great car buying experience through a dealership. We recommend them!

Service was good and on time, it generally is good all the time. Thanks!

total process took like 4 hours came at 9 and left at 1pm

The service team at AutoNation are the best around. They always take care of us when we bring my wife's car in for service. They are very helpful to my wife and I with any issues that need to be addressed. Bud has especially been great at taking care of any issues with the needed service. We are very happy with AutoNation service.

Great car buying experience. They took great care of us and we're extremely happy with our new used minivan.

Matthew from service is excellent! Angel the courtesy driver was very helpful too!

I've always had a good experience at AutoNation Acura Gulf Freeway. We recently bought a car from Frederick and he was a great salesperson, very honest and easy to work with, professional all around. And we have used their service department for years for our cars and Bud is a great service technician. We would recommend AutoNation Acura for anyone.

Quick and easy!

Thank you Matthew for always being so kind to me, You are so respectful and helpful, i have never been treated so kind from a car dealer service before. you always make me feel welcome and you’re always very attentive. Everyone there are very nice and friendly. Great customer service 👍🏼

I just purchased my first car from AutoNation Acura and it could not have gone any better! Being a young female, I was a little nervous going car shopping alone, but the team at this dealership was extremely nice, informative, and not pushy! I had the pleasure of working with Charles Christiansen. He was able to answer all of my questions, was great at keeping in touch and made the overall buying experience enjoyable! I highly recommend buying a car from this dealership and working with Charles!

Happy I purchased my new MDX thru this dealership. I changed my mind a few times; but, my salesman was patient and understanding. Everyone I met in the buying process was outstanding.

My sales consultant was Nurun Alam. He made purchasing a vehicle less stressful. He is considerate, courteous, and professional. AutoNation should be proud to have this young man on their team. Thank you.

Great service and fair prices.

Awesome. Quick and always friendly.

We had an unexpected codes and alerts on our dashboard about that to take the vehicle to the dealer. The dealer provided me with a loaner car till they fixed my car! Happy how they took care of me!

By far, this was the worst experience I've ever had at any dealership. They sold me a car they cannot even pass their inspection and they won't give me my license plate. Mr Steven Cook told me it's not the responsibility for them to pass my state inspection although I paid for tax title and license. As a United States veteran I feel so insulted

The service department at AutoNation Gulf Freeway is superb! The waiting room is comfortable with excellent wifi. My service manager kept me updated throughout the process.

I went in to get my oil changed and my advisor told me my wiper are squalling and need to be replaced right a way. The problem with that is that I just bought new wipers and installed it two days ago and no matter how cheep it should not be that bad to need to be replaced soon. Same thing with my air filter and cabin filter and my Tiers and I had just got my tires rotated and balanced at Costco an hour before i went to this dealer. So Carful when they tell you something needs to be replaced right a way.

GREAT SERVICE, Hilary was great, friendly and helpful. The team went above and beyond sending me the extra parts I needed for my truck.

Great experience at Auto Nation Acura.The service tech was courteous, knowledgeable, and professional.

Luis Valiente Was very professional and very good person.

Always a great experience; Bud always takes care of us.

This was a great experience! So excited to have my first new car! An ILX!! I love it! Charles was very helpful as I determined if I wanted to lease or buy! Very knowledgeable. He worked with his management until he got me the monthly note where I needed it to be. I would highly recommend him to anyone looking to buy a new car.

This is one dealership that doesn't give u the run around straight up honest no bs and the salesman Chris was awesome and so was the buyer lois

I was very disappointed when i was in the process of buying a vehicle they sold it from underneath me. The salesman was very forward in saying that as soon as i signed the sales menu it would be reserved. I signed it and he said that they would call me in a few hours for purchasing. After that they stopped responding and didn't message me back until the car was sold. Not very happy with the lack of communication.

very pleased with the sales team no pressure and helped with anything I needed Chris was a great person and so was Lois and the finance lady

I called in a week before a certain car was suppose to come in and never got a call back. I called in again and was told it had arrived that morning to view. My husband use to work in a dealership and said that it won’t be ready and this is a tactic to get people to come to the store. Sure enough, we showed up just to see and they told us the car was NOT ready. Tried showing me a different type of the car and I wasn’t entirely impressed. My husband is not a fan of Acura and I was mostly interested in it because of all the reviews I was hearing about and seeing online. They told us the car would be ready in 30 minutes to one hour. That we should go out for lunch and they would give us a call that it’s ready to be test driven. They never did. Never called us back. I guess we need to “look” like we can afford the car, only reason we came here was because the Mercedes GLX has a long waitlist. They must not want to make money

I had a pleasant experience with Autonation/Acura dealership in League City. The sales person and the managers were honest and forth coming. The trade-in value was fair and the service department did an outstanding job inspecting the used vehicle and preparing for retail sales. The 5 day money back guarantee is really good with the used cars. Hilary Hart, the saleswoman was good at follow up and communication. Ask for her next time you in the market for a good used car

I always have a terrific experience at Acura Autonation in League City !! The staff there are all superb! Easy to schedule service appointments and always very satisfied! Thank you Autonation 😊

I went to look at the MDX here but it was a weird experience. I want to add that it was after closing so that probably has something to do with it. We were completely ignored when we went in. No one even acknowledge our presence there. I understand that it was closing time but they could have at least say that they are closed or even a simple hi. There were multiple people inside (they were working on some sales). The only person who even acknowledged us was Luis. He is the only reason I gave this place 2 stars instead of 1. He isn’t a sales person but he still pointed us to the locations of the car we wanted to look at and even showed us inside a few of them. He was friendly and great! He was the only good experience I had. Idk if it was the way I dress (hoodie and sweatpants) or the race but any acknowledgment would have gone far. Due to this I will be buying a car somewhere else. 🤷🏽‍♀️

My place to go when taking care of my high mileage Acura. My car was actually bought new at this place and I stay with regular oil, brake fluid and transmission changes. This place has necessary expertise and equipment to test my car including quite software. Every time after simple service such as oil change my car runs smoother and quieter. In my last visit they seemed to fix my recurring message (for the last 3 months) about low battery charge even I spent hundreds on diagnosis. They didn't charge me but they fixed it! Pricewise they are competitive and you can always take advantage of existing coupons that are available on their website. I usually wait on site enjoying great coffee and the company of newest cars and when car is ready, it is usually washed and vacuumed. Update several visits later: Acura stays on top of service offered and they added cool feature for mechanical inspection; they record video from inspection and send you a link. I was actually able to see condition of my brake pads, filters and other sent in separate short films. Most importantly, I do notice my car driving better after each service performed. Keep up good work Acura Gulf Freeway!

We traveled in from out of state to purchase a new car. Nurun was great to work with, car was exactly how it was described.

Marcus and his team in the service department are AWESOME and a Godsend! I had to have my windshield replaced due to a defect and Acura wasn't going to fix it. Marcus stood in the gap on my behalf & got my request approved. I knew it was going to take some time due to the shortages going on everywhere. But I happened to reach out to him this past Sunday to obtain a status update and he had a loaner ready for me 3-4 days later. They took my car in, put me in the hands of Buoth and he took good care of me from there. He made sure my car got its scheduled service in addition to my windshield replacement and had my car washed and cleaned for me by the time I picked it up that afternoon. I cannot say enough about the service and experience I have received from Autonation Acura since I drove off the lot with my brand new RDX this past July. I am reassured that I made the right decision with my purchase. Thank You soooo much Marcus & Buoth....I am truly grateful for you both!!

Friendly and thorough service!

salesmen and GM will not answer your call after you leave.had 4 issues with a suv I purchased. took it back day after purchase and they said all 4 would be fixed but they were not. car still has suspension issues and nobody will take my call. return your car within the 5 day window if it's not perfect as all promises of repairs to keep it are false.

Great experience we had at Acura auto nation associates Connor and Vishal They we’re both great and got us the cars that matched our needs I will definitely come back again to purchase a car! Overall guest satisfaction and hospitality was great!

AutoNation Acura is always professional and courteous. The service is very easy to work with and they are always trustworthy. I am very satisfied with them.

Really helpful and friendly staff. Didn’t try to up sell me a bunch of stuff. They had exactly the car I was looking for.

This place rocks always gets me in and out and always very good customer care.

great service, the wait was not long.

These guys always take great care of me!

Frederick Brown is excellent. His customer service is outstanding. He is polite, listens and go the extra mile. He went to work immediately on getting the truck we wanted transferred, as well as step by step follow up. He made it happen hassle free. I recommend asking for Fredrick.

My fiancé and I were greeted by a salesman by the name of Fredrick. We were there to purchase a Ram 1500. Fredrick was approachable at first until we asked to drive the vehicle to test it out. He wouldn't let us step on the gas to hard to see how the truck drove. ( we were never speeding or wanted too) he didn't allow my fiancé to hold the truck keys when he asked to turn the truck on. When we got back inside to talk numbers and he kept saying that this sale "doesn't matter " to him " this is only my retirement job, I'm Gucci. If you get this truck or not I'm good. " and laughed it off. Not sure if that's a technique sales man use but i have never had someone who wanted to sell say that before. When it was our turn to talk to the finance department Fredrick never once showed interest to checkup on us. He was in a room next to ours that had see through windows playing his guitar instead. While my fiancé and I were talking about the truck Fredrick finally came out to us and said "hey guys are you guys buying the truck? We are now closed I have family, I live an hour away by sugar land . Can you speed it up?? " My fiancé and I decided to just go home. Fast forward two weeks later my husband has me call to see if the truck is there and I speak to Fredrick. I ask him to check if the truck is available. He responds and says "I doubt it but I will check, if yall were smart you guys should have gotten it that day. You both were here for 7+ hours. The truck was ready for You guys. It's not available it is sold. But you both can look online and come back in to keep looking." We are not people who write reviews but this was crappy care less service. We will gladly take our business else where

Very attentive with knowledgeable customer service. Additionally, the are quick and efficient with the service and repairs.

great service and awesome folks who care about you and your car.

So Far, always professional and caring about my vehicle. Wish I would have bought my vehicle there but didn't. But will continue to use them.

Great customer service! Always friendly! Fast and easy! You always feel like one of the family! 🥰 Services are quick and well done! Highly recommend!! Especially Mark Capel! Ask for him! 😉

The dealership was very clean and comfortable. Everyone I came in contact with was very friendly. Matt was the salesman I dealt with. He was very knowledgeable. He was very thorough and went over many aspects of the car and told me if I had any other questions to give him a call. In fact he called the next day to see if I had any other questions and told me again to call with any further questions. I would recommend this dealership and Matt to anyone in the market for an Acura.

Great warranty work. Faster than estimated. Thanks

I had best services experience with representative Bouth at this location more than 10 years. He is honor, friendly, and very knowledgable to explain in great details what need to be done.

I am never disappointed In the service, efficiency and staff when getting my vehicle serviced. From the time I arrive I am greeted and work done as promised. Bud Peung is a huge asset to your team.

Matt in the Service Department took care of us. Thanks!

Service is always great. I enjoy getting car washed after service although the wash this time was not as good as in past.

The staff was friendly and very helpful. Even with the current car shortage, they had a good deal on a good car that was in my price range. Most of the dealerships we visited weren't able to do that. Their job is to sell products, but I never felt pressured. I would buy from them again.

Great customer service! Everyone so helpful!

Both the sales and service department are amazing. Bud in the service department is the best. He is incredibly amazing..Always so helpful and never tries to sell you anything you don't need. He follows up with you as well. I keep coming back to this dealership....more for the service than anything. Absolutely spectacular!!! First rate...first quality

Hillary Hart was excellent to deal with. She was very up front and worked to get me a deal that was satisfactory.

My story begun when the three other Acura dealers did a bait and switch on me. After walking away from the other dealers, I walked into AutoNation and they gave me the car I wanted for the agreed price back in 2013. I have been taking it there for service since then. I have always been treated like a valued customer and have never had a problem with service. They go above and beyond to ensure their customers are satisfied with their service. I could give anecdotes of bad experiences I've had with other dealers but I'll just keep it short and say that it has been great. Just be a smart consumer and it will be a good experience. You can easily get tempted to upgrade to a new note seeing the shiny new ones and cool new features. As for me, I chose to enjoy my 8 year old vehicle until it needs to be replaced.

It was an absolute joy to work with Brian Cobham & Tori Nguyen, along with everyone else in the used and new car management who played a huge role in making me feel comfortable with my purchase decision. I will continue to recommend AutoNation Gulf Freeway, Acura to my friends and family & if I need another vehicle in the future I’ll be coming back. Thank you all so very much!!

Great experience. No haggle. No hidden fees. Highly Recommend!

We have been customers since 2008 and have always received great service. Bud, our service Manager, always makes sure we are taken care of. Timely appointments, loaner car when needed, etc. I highly recommend!!!

Brian was awesome, the whole team here was. Zero percent “salesy” and I felt empowered to make my own purchasing decisions. Their effort felt genuine and I 100% recommend buying from here.

Buoth was awesome. He made sure everything was taken care of for me to come in and get what was needed done in a timely manner. It was nice to be able to text to let him know that I was on my way so he could have everything ready when I arrived. The scheduling person on the other hand was not as knowledgeable about what I needed done and had to ask for Buoth to help schedule, otherwise great experience.

Dustin D couldn’t have been more helpful and friendly. I did an online appraisal to sell/trade-in my vehicle. They honored the appraisal and didn’t try to lowball me. Ended up trading for a vehicle at the autonation Ford dealership up the road. Dustin made the process super easy and will definitely look at doing business with them again. 5 out of 5 stars.

This dealership is highly recommended! When you go ask for Mark Capel Junior! I always feel like car dealers are just trying to get a sale out of you, but not this guy! He made me feel welcome and listened to all my concerns and answered my questions truthfully. He helped me get into my dream car. I have never met someone so nice, caring and passionate about their job. Excellent customer service! Thank you 💕

Had a wonderful experience with Autonation and specifically Mark Capel. They were very fair in our deal, prompt with service, and completely hassle free. This was our family’s 4th vehicle purchase with them and will continue to support them in future purchases. Highly recommend!

The service department is great, always fast and helpful. Bud and Matt are stars!

The guys always take care of us. This is why we will continue to have our car serviced at Acura League City.

I was in and out quickly and treated very well! I always look forward to my visit. They keep my car running smoothly!

I brought my car in for a fuel pump repair recently at this dealer and the service was great. The pump was covered under recall so there was no cost associated with it, and they didn't try to up sell me on anything. I also bought the car there and they were as nice as can be. Would recommend this dealer for anyone looking to purchase or service an Acura. Though I can't speak to what there service prices are when things aren't covered by warranty or recall.

Excellent customer service. Bud, service advisor, very nice and helpful

Very helpful and courteous. Very efficient. Matt Danner was very polite. Good job!

Willingness to find you what you need

I purchased my 2006 MDX from Champion Acura (now AutoNation) in 2006, and have always had it serviced at this dealership. From sales to service, this dealership is one of the best. Just took my MDX there yesterday for oil change and state inspection, and Bud Peung is always wonderful to work with. Even though I have an older model, they still treat it the same way as the new ones. Thanks to Bud and the entire team!

Good experience. Everything went sooth. Good customer service.

Very professional and courteous encounters with each Service Technician that I encountered. Pleased with the service that I received from beginning to end. This was my first experience with AutoNation Acura...I was searching for a different experience with Acura dealerships. Seems like I've found it!

First, the Acura RDX is a beautiful well made car. DRIVES LIKE A DREAM. Our sales person, Hillary was very knowledgeable and professional. Everyone at the dealership was friendly, helpful, and ready to help us with anything we needed. I highly recommend AutoNation Acura Gulf Freeway

I always bring my MDX for service here. They are very professional, do good work and there’s plenty of room to relax while you wait.

World class service a little haggle not much ,

Purchased a 2012 Honda Pilot. My mechanic inspected the car and found some issues. Upon communicating with AutoNation the agreed to check the car again. With their inspection the acknowledged that one of the items was noted by them but not repaired for some reason. Of the 3 items 2 were repaired and the other was stated to be in acceptable and safe condition. Repairs were done free of cost but this was within 3 days of purchase and the window for returns.

Service was very attentive. A+. Quick and informative.

I love AutoNation, they have have always completed my car service in a timely manner.

I have used the service department at Auto Nation Acura for several years and I have always found the service to be excellent. Bud, the service representative I use, has always been informative and explains what the car needs.

Matthew provided great service and answered any questions we had. My husband and I really love the friendliness of the staff. The service time was good also.

My sales advisor mark was one of the best car dealers I?ve dealt with. He was very honest, and knowledgeable. He made a tedious experience feel very easy and comforting. I will definitely do business with him again!

Bud in service is excellent. He has helped us for years and is always top notch!

I always use the dealer for my NSX service because they have a certified mechanic. He?s good. Bud, The Service Advisor is great as well.

Service appointments are always thorough and consistent. Friendly, helpful staff and high standards make it my go-to for my 2016 Acura TLX.

Great costumer service, friendly salesman,finance service was great and well welcomed

Very nice and accommodating!

This dealership and service department always complies to my list of repairs needed and are always very courteous .

The service I received was very professional and timely. I received a loaner car and the repairs to my car were completed within the timeframe that was stated. The service representative was professional and courteous and provided details about the repairs that were needed on my car as well as cost information. Job well done.

Very professional staff. There was a nice waiting area for us to wait for our vehicle to be serviced. We were kept updated on progress with the service being performed on our vehicle.

Went in on Saturday for an emission system warning. Got in and out in an hour and a half. Fast and courteous service.

They were very professional and friendly. Matt, my salesman explained everything to me about the car I purchased. Tori in financial was very nice and explained everything also.

They worked consistently to find the leak in my airconditioning system! It was repaired, and I would only trust my Acura to this dealership. Thank you,

Was in need of a vehicle and Mark Capel was so helpful through this journey. He is full of knowledge and knew exactly what I wanted and within my price range. Highly recommend this place and my salesman Mark Capel

Great experience with our salesperson FREDRICK BROWN! He was professional and helpful. He made getting my granddaughter's first car a great experience.

The way they treated me and the way they explained everything in detail to me. That’s why I keep coming back.

The entire experience with your purchase of my BMW 335i was fast, precise, and an easy vehicle sale experience. I'm extremely impressed with the service that was offered and delivered, and will be using and recommending your service in the future. Also, your Vehicle Acquisition Manager Dustin Daughenbaugh who assisted me with your purchase of my vehicle is as good as it gets. He was helpful and precise throughout the sale from appraisal to purchase. Thank you again for helping me with the sale of my BMW 335i.

Hilary Hart was wonderful from start to finish. Answered all my questions and responded to me promptly. Highly recommend her if you’re looking to purchase a vehicle! Thank You AutoNation Acura Gulf Freeway

The whole team at League City Acura made the buying process easy and fun!

Good and very helpful and also very fasting working on getting my car back

As alway Bud was attentive, honest, and took care of me in a timely manner

They do a great job and they are fast. Very nice waiting area.

Excellent service Bud. Thanks

They really treat their customers very well . They try to meet all your needs and make sure you are satisfied.

Always good experience Boutd is great Thank you

Awesome! No complaints! Staff is extremely courteous and personable!

Sales person was courteous and knowledgeable. We were so pleased that our salesman was not pushy. After we purchased our vehicle, he took the time to explain how the majority of accessories worked! Very happy!

Excellent service! Been using them for over 10 years! Acura’s are the best!

Our service experience was excellent with Matthew and his team. The work was done quickly, the estimate matched our budget and our vehicle was cleaned when returned to us.

I brought my car in for service Thursday after snowpocalypse for service without an appointment and Buoth took care of me and my car! He is always professional and very responsive to my questions!

I have used AutoNation Acura for several years. I would definitely recommend AutoNation for sales and service. Their personnel are considered and professional .

Pleasent as usual. The staff is very professional and always takes care of me.

The buying process was nice and easy. Sales person Hilary and manager Connor were a hassle free. We did not go back and forth with negotiation and got the deal I wanted.

Great service, effortless process, great vehicle!!!

Keep coming back to this dealership because of the great sales and service.

I have been buying cars for many years and have been thru some really bad salespersons and dealerships along the way. This dealership and Conner O'Keefe made buying a car a very pleasant experience for a change. I recommend them if you are interested in purchasing a vehicle.

Service is always exceptional. Staff is very friendly and knowledgeable

Our sales consultant, Husain, went above and beyond to make our experience purchasing a TLX enjoyable. This includes his initial greeting, to the test drive (s) and thoroughly explaining the operation of the vehicle, to follow-up questions and concerns. He has been there every step of the way. Hats off to the other employees who made themselves known to us. It seems everyone there at Auto Nation Acura Gulf Freeway is there to help - complete with a genuinely friendly professionalism.

Love the excellent service I always receive at AutoNation Acura. Bud is the BEST! Super efficient and gets me in and out on time as promised.

great customer service, friendly managers . Answer all questions concerning your vehicle.

As an out of state buyer I flew to dealership to purchase car and this dealer went above and beyond what I expected. Vehicle was prepared and waiting for me with all out of state paperwork ready for signing. Top notch and very professional dealer and will gladly buy here again.

my service rep. is excellent, he always take good care of me

I normally perform my own service but for my first oil change and inspection thought I'd try out Auto Nation's service department. I was pleasantly surprised that the price was on par with what it would have cost me to do it and I didn't have to crawl around on the garage floor. Got an oil change and tires rotated in about 30 minutes. Great experience.

The salesperson was very knowledgeable, courteous and not pushy at all. We felt comfortable.

Friendly service though very busy. Bud was a life saver !

Mark Capel at AN Acura GF was fantastic! I shopped 9 states and over 12 Acura dealerships online due to Covid and Mark was a tremendous help. This dealership was 7 hours from my home but they earned my business and gave me my BEST deal. If you are in the market for a MDX or any new or used car, reach out to these guys! I can’t say enough about them. Five stars in my book!🥇🥇🥇🥇🥇

The service dept has been great. Tripp, our wonderful sales guy, has been so helpful. However, I am probably going to trade my brand new Acura rdx for another make of car. The transmission is very jerky and the suspension is rough. This is supposed to be a luxury vehicle and I am very disappointed in Acura. I had a marvelous Honda crv and thought I would take a step up to Acura but that was a mistake. The service department personnel were very nice and friendly but they said that's just how this new transmission is.

Bud went above and beyond to find a part that was out of stock. He did everything possible to get our 2010 Acura repair ed. So thankful to have the car back and running like new!

Great experience purchasing my new car from AutoNation Acura! Thanks Brian!

To Whom It May Concern: The salesman, Sayed Husain Hasanzada was very helpful in all aspects and was very professional and polite. He is very energetic and did a great job representing AutoNation Acura dealership. The sales manager, Connor O’Keefe, also made the sale very easy and was responsible for making up our minds to buy the new MDX. He would negotiate to the extent and we were very pleased with his cooperation, being open to some negotiation and also represented AutoNation Acura with great confidence. The financial person, Tori, also did a great job in making the paperwork easy, quick, and gave us added confidence in the sale. AutoNationAcura should be very proud of this dealership and the employees we dealt with in our experience of buying a car. Sincerely, Glenn Buday

Very friendly service department!

They are always friendly and do whatever it takes to make you happy.

Great pricing, fast service, and excellent customer service!

Bud is my service advisor and he is always very Professional, honest and is always on top of getting my service done in a timely manner. I have been a customer for 5 years and would totally recommend there service center

As always, made appointment and everything was done on time, complimentary car wash . Bud, Matt work great as team and Josephine at checkout is very friendly and professional. 5 star service 👍

Keeping me up to date on what services need to be done.

I just bought a used car from Autonation Acura Gulf Fwy. Very friendly and attentive staff. Brian C. was a pleasure to purchase from. They were willing to fix minor parts in need of service (windshield, washer fluid nozzle, etc), and are easy to reach by phone or walk in and don’t leave you waiting very long for help.

Excellent service for my 2017 Acura RDX

Fred Brown my sales person was outstanding. The process did take some time due to my credit but Fred was right there to answer any questions or concerns the best auto buying exsperience I have ever had .Thank you for hiring such wonderful employees.

There were really nice and helpful. Our Salesperson Frederick was very knowledgeable and attentive. Yes I would highly recommend them.

I would recommend this dealership for ALL your car needs. The customer service is premier. Other dealerships should take note!

Bud the service tech was awesome. However, I was told that my battery was in good shape. After leaving the dealership I stop at HEB in Pearland with my wife. After shopping, the car would not start. I called roadside assistance and found out that it was the battery. After getting a boost I started the car and went to a local mechanic shop and bought a new battery. If I was told I had a bad battery I would have bought the lifetime battery from the dealership. I did not agree with the charge of labor. $21.00 labor to change the oil. $59.95 to service transmission and $117,00 to change brake fluid. A total labor charge of $197.95, To be fair I was given a $20.00 off for oil change.

Excellent and timely service

Acura AutoNation Gulf Freeway provides efficient and prompt services. The waiting area is spotless, comfortable, and feels safe. Matthew Danner provides straightforward support and is honest and punctual. He deserves a raise!

Great customer service. Matthew was very patient and thorough. I won’t take my car anywhere else.

We bought an Acura RDX from Frederick Brown at AutoNation Acura on 11.25/2020. We had a wonderful car buying experience with Mr. Brown. He is very professional, knowledgeable, helpful and friendly. We will definitely recommend friends, family or anyone we hear is looking to buy a vehicle to Frederick at AutoNation Acura.

Waited on in timely manner. Liked how the Service Attendant explained everything from the inspection to me, such as things that need to be addressed.

always have good service at this location. the service advisor are very knowable.

Special services and polite, professional service is the hallmark of AutoNation on the Gulf Freeway!

They are fast, friendly and knowledgeable!

Great experience. I appreciate that there was no ?high pressure?. Thanks!

I just got another lease from this dealer, these people are good, no one can beat them, if you want a good deal and great customer service come to them Matt Hindt and Connor are very professional kind and helpful. All the process was smooth and never was push to get some extras at the financial depot, which is the place where ever dealer loose the perfect score. Good job guys.

A friend of mine just bought a car from Fredrick Brown at this dealership and is still raving about her experience which was far above what she expected. She was impressed with Mr. Brown’s knowledge and sincere desire to help her find the perfect car. I will definitely contact Mr. Brown when I buy my new car in 2021.

I was very impressed with this Acura Dealership. My service guy, Bud, and his manager, Michael, were very respectful of my time and money. They kept me informed with every step of getting my car's work done! Thank you Bud and Michael!! R

Bud was very helpful and knowledgeable as well. I purchased a car 5 years ago.

Regular scheduled maintenance is really easy to schedule online and the followup reminders are great. I had another issue with the transmission and they had no issues doing it at the same time so that I would not have to bring it back for another appointment. Everyone is extremely helpful, courteous and helpful. Definately best auto service experience I've had over the years.

Service was completed in timely manner. No problems with the process.

The team at AutoNation makes the buying process stress free. They are courteous and knowledgeable.

The service at AutoNation Acura is superb. From purchasing to service, this dealership exceeded my exception.

AutoNation Acura provides wonderful service. My service advisor, Bud, always takes time to explain the services being provided along with the cost and an estimated completion time. He is professional and hardworking. The work done on my vehicle is done quickly and I have never had any complaints. Thank you to AutoNation Service Department!

I ALWAYS receive 5-star treatment from my contacts at AutoNation Acura. Bud Peung in Service is outstanding, full-stop. Genuine, courteous, accommodating, explains everything thoroughly, ... And Fredrick Brown! What can I say? Likely THE kindest, most ethical, hard-working, thoughtful gentleman I've been graced to do business with AND call a friend. Fredrick is a top-notch Sales Associate and gets my full recommendation, always! 😍

The Service RTech Matt is a professional and defat with my issue like a PRO... please correct the previous sent wording > poor.

The Customer Service rep Matt is a professional and dealt with my technical issue like a poor.

I have enjoyed my relationship with Gulf Autonation Acura. I have been impressed with everyone, from the general manager, sales team and service personnel. I have bought my last two Acuras from Gulf Autonation Acura and have always been impressed with the highest quality of sales and service. I look forward to continuing my business with this dealership.

I recently purchased my 2018 RDX here. I had previously leased the car and decided to buy it at the end of the lease. Really appreciated the help of Dustin in getting this done. He got me into the lease originally and now the purchase. Very satisfied. Also thanks to Tori in Finance! I've owned Acuras for most of the past 20 years - its a great brand and Autonation is now my go-to dealership.

Just bought a new car from them. Great sales team, excellent finance officer and competent service department. Plus a have a GREAT car.

Service Rep. Greeted me upon arrival and had my loaner car ready when I arrived. (Loaner car is very important to me and one of the things I look for upon purchase of a new car) I definitely recommend ACURA...

First oil change and it went great! Service was prompt!

Bud Peung service adviser is excellent,very polite ,very professional and easy to approach.

This dealership is like no other! They make everything from buying a car to a service appointment easy and efficient. When I bought my car they brought it to my work for me to test drive, made the offer on my car, and then had the paperwork ready to go when I got off work! Easiest car buying experience ever!

The staff and the facility were kind and accommodating

Service was great, I will continue to get my car serviced here.

If you bring your car to this Acura dealership, ask for Bud. Bud is a great service advisor. Always great in solving my problems and explaining very clearly. We moved since getting our cars from AutoNation Acura, but still drive 45 minutes each way just because Bud is there. The only thing that he can do better is to come get my cars from my drive way and then bring it back later in the day!

I have been using Auto Nation for over twenty years and I have never been let down. All of the technicians have always been top notch and customer service personnel always know my SUV inside and out. Bud Peung handle everything flawlessly. I would highly recommend him to family and friends. I look forward to my next visit. Ron Settle

Our 2014 Acura RLX needed routine maintenance and pleased with professional service department and work done.

My experience was great. My car was taken in and serviced in a timely manner.

Always a great experience, everyone?s always Extremely helpful

Bud, was very attentive and well focus on the issues of my car service. He carry on the details in a timely manner

Salesman and sales department very cordial and knowledgeable. Took time to explain purchase options and operation of vehicle.

Buying experience is not WOW, but service experience is good.

I have had my car serviced with this dealership since 2013 Customer service is very important to and this is why I keep coming back. I could have my car serviced 5 min from my house but I choose to drive 50 min out to go here. Service advisor Bud is knowledgeable and always seems to accommodate me when needed. Everyone is always so friendly. I will definitely keep returning to this particular dealership.

My car was dying at garage. The AutoNation fixed the car after towing to the dealer. The consultants were very patient to explain all the issues. I am happy for their services.

I needed to get my Acura RDX in for rountine service which was overdue. Service advisor Bud Peung scheduled me in the next day. He went over the list of services that my vehicle needed along with the cost. My car was finished within an hour along with an excellant car wash. I highly recommend Acura. They have been taking care of my car for years.

Very dependable I could get an appointment easily and got it done in time

Great help from mine service writer, Bud. Mine auto washed and cleaned. The multiply point inspection was done and had the oil changed. All was explained too me.

Was very informable and process comfortable and safe.

The staff are always very helpful.

Acura Gulf Freeway is a top notch dealer/service center. Everyone is super friendly and professional from Matthew my service manager all the way up to the GM. I have never had an issue, they address all of my concerns and I don?t feel like I?m being forced to do unnecessary repairs or service!!

I just wanted to give a shout out to Acura Auto Nation in League City. I was able to make a service appointment the same day I contacted them, then I showed up 30 minutes early and they took my vehicle right in, serviced it, washed it and was ready to go in a very short time. Their waiting room is exceptional with cleanliness, wi-fi, able to do some work from there. The staff are also great.

needed oil change and tire rotation, appt. process was easy only took an hour to do the work. They also did a paint touch up for me from their detailing dept. Great Place

Scheduled an appt for servicing. Upon arrival at service department I was immediately greeted by service manager who kept me updated on the repair process at all times. Repair was completed within the time frame that was suggested. Entire process was professionally handled!

We had a fantastic experience purchasing our new (to us) 2017 Honda Pilot this week. Their prices and trade in offer were the best we had seen in all of Houston for what we were looking for. Our sales manager (Matt) was friendly, patient, helpful, and had everything ready to go for us. Our finance manager, Caleb, was warm, funny, extremely knowledgeable, and very fast with the mountain of paperwork that comes with any car purchase. This was honestly one of the quickest and most painless auto transactions I have ever had in over 20 years of purchasing my own vehicles. I would not hesitate to purchase from them again!

I recently took my car in for oil change. The service counselor was very nice and thorough. I appreciated the fact that he gave me the estimated time of service and product was delivered on time.

GREAT SERVICE. STAFF ARE VERY FRIENDLY AND ACCOMMODATRING.

Went in for routine service. Fast in and out with a loner car. Car was finished the same day with a fresh wash.

I’ve been with Acura for over ten years and they give exceptional service. Bud is the go to man to talk to about getting your Acura serviced. Great people.

Dealer could not find and did not attempt to find a two noises in our vehicle that we had provided recorded documentation of. Service manager walked away from his service writer while we were discussing and would not engage us in conversation. Very disappointing experience. Bought this vehicle from this dealer... and will not buy another - not the first issue with their service department.

Everything went smoothly. Loaner car offered when the repair was going to take longer than expected.

Bud the service Tech was professional courteous knowledgeable!

I was very pleased with my 36,000 mile service appointment. Bud was very helpful in getting me signed in and got my car in on time ! Thank you Bud , thank you Auto Nation !

Love my AutoNation Gulfway! Customer service is consistently amazing! Thank you Bud for always being so helpful.😊 One happy girl.

Very prompt service and great communication and follow up. All of my questions were answered and everyone we interacted with at AutoNation Acura went above and beyond for us. Thank you for everything!

My SUV is almost two months old; ran over a piece of metal on the freeway and had a flat tire. My husband took the car in and they put on a NEW tire! And adjusted some of the settings on the car to make it easier to view the cameras. Couldn’t ask for better service. And they are COVID conscious - wore their masks and handed a plastic wrapped pen to sign with! We made a great choice!

FAST AND FRIENDLY SERVICE. AND I LOVE MY NEW RDX. RECOMMEND FOR ANYONE THAT WANTS A SUV. CAN'T SAY IT IS SMALL ,BECAUSE THE INSIDE HAS A LOT MORE ROOM THEN MY HONDA HRV HAD.

Service Rep Bud did a great job explaining every done on the vehicle, excellent customer service. The next day Bud called me to follow up how my vehicle was performing. I also was fortunate to take advantage of a 25% special for the month of April. I’ll definitely recommend Autonation.

The team went above and beyond. All members were professional , maintained the COVID-19 protocol ( which was explained to me before I showed up), and took excellent care of my needs. Highly recommend Acura Gulf Freeway

Extremely well organized and knowledgeable. Very courteous and made you feel like you were the only one. Great facility and extra special care during Covid19 and Bud Peung is awesome - gave options for the fix, explained things and answered all my questions - Great Place!

A prompt service, friendly staff and timely delivery

The process was seamless and fast. Communication throughout was excellent.

Roger and Ronald where very professional and made my experience in buying the car easy for me the explained and answered the questions I had.

When we bought our pre-owned Acura RDX last August, we really liked Fred, the sales associate. Yesterday I took my vehicle in for an oil change and front brake pads, I was again impressed with Gus in the service department.

Matthew Danner was such a great help. He greeted me when I arrived, and explained the whole process. He also went over all the services that I received and all the services that were reccomended for my next appointment. I am a Acura Autonation customer for life.

Great sales associate, very helpful, and available to answer questions.

Regular service of my 2016 Acura RDX was handled efficiently and quickly.

A professional attitude and honest assessment of my car?s needs.

Last week I had some issues with my RDX and had AAA come out and pick up the car to head to dealer. I called ahead and let them know I was unable to go with the tow driver due to having small children at home. That was not a problem and Matthew from the service department was quick to call me when my RDX arrived at the dealer. He communicated well and made me aware of what was going on and what needed to be fixed. He let me know when the RDX was finshed being worked on and ready to go. The next day Matthew checked on me and made sure the RDX wasn't having anymore issues. It has been a week and no issues and still love my RDX. The service department and Matthew were great. He communicated well and made that surprising issue a pleasant experience. Thank you!🙂

I’ve dealt with AutoNation approximately 15 years, great service representatives. Bud is mine.

This was my first time coming in to have my oil change and everything was great. From the time I walked in and the young man that assisted me was very knowledgeable and since it was my first time I was given a plethora of helpful information. The technician that worked on my car came over and explained what was done to my car and answered all of my questions. The receptionist that helped me when I checked out was also very pleasant. The customer service was outstanding from A to Z. It really makes a difference! Thank you

My experience was amazing, I really enjoy the customer service I had. Thank you ?

While the people answering the phones are not the best (I had to call 3 times to get the appointment made), once I got to Bud, the service was great. He communicates well and got me out of there on time!

I love my RDX!!!!! Amazing vehicle!!! My husband loves it also!!! My absolute perfect car!!!

Everything about the Service Department is positive. They listen to what you have to say. Explain what is needed and keep you posted on their progress. They work hard to make sure you are satisfied. hey have a very comfortable waiting area with refreshments while you wait. I feel that my RDX is in good shape and they keep it that way. Matthew Danner was the service tech assisting me on previous visit.. Thank you Matthew.

Even though I did not buy my Acura from AutoNation, they have treated me like family with incredible respect and care I have owned probably around 25 to 28 cars in my life and dealt with dealerships for 35-40 years but this is the best dealership for customer service I have ever come across and they really know how to treat you and help you advise you and repair properly in a timely manner and not have to come back the next day cuz they mess something else up so kudos on AutoNation Acura on gulf freeway excellent fellows just excellent.

The service center at Autonation Acura is really top notch, they always leave me happy and confident that my RDX was well looked after. There are many things in life that cause stress but taking my Acura here to be serviced is not one of those things. Very happy with all of my experiences with them to date.

Checked in withMatthew in the service center area for a recall and was out in under one hour. Friendly staff and very well kept facility.

Great, fast, attentive service. Service rep, Ian, was very professional.

Great experience. I?m going back there again for my next service.

Working with Bud is always a pleasure. He is courteous and make sure service is completed accurately and quickly.

Ian displayed outstanding customer service , as I observed him with, not only myself, other customers he assisted.

Terrible Customer Service and Support.

Ian was friendly and made sure that my requests were taken care of. He even arranged for a loaner car which meant I could be at work and come back at a later time to pick up my serviced car. I have taken my car for servicing to Autonation Acura @ Gulf Freeway always and I am a happy customer. Great job guys and thank you.

I was always treated respectfully and provided great service. IAN DANNER my Service Adviser goes above and beyond to make sure my car is taken care of as well as all of the other service professionals. Wouldn't take my car anywhere else Thank you so very much

I brought my leased 2018 Acura RDX in for oil change and tire rotation and declined to get anything extra done on my vehicle as it was running fine. After it was serviced and I got back on the highway the front tires started vibrating at speeds 65 to 85 mph. It was vibrating so bad my wife asked "what is wrong with your car, my feet are shaking on the floor"? I called and they gave several excuses and only said they would rotate the tires back to the position they were before. Not happy and have never had this happen before.

I had been referred to AutoNation Acura front a coworker. Although this dealership is 2 hours away from me, I decided to give them a shot at earning my business and I am so glad that I did! My local dealership could touch the deal that AutoNation gave me. Hillary, my sales person, was and still is always quick to answer any questions. She truly made the process seamless. In conjunction with Hillary, Conner helped get me an unbeatable deal that eased my mind (and wallet) so that buying a new car wasn?t stressful. Financing was a breeze as well! They treat you like a person and not a dollar at AutoNation Acura. I look forward to dealing with them when I get my next vehicle. But for now, I am LOVING my 2020 TLX!

What a great car buying experience. Did almost all paperwork via email. Gave me a great discount on MSRP without having to haggle. Also got market value for my trade with no insulting low-ball offers. Professional and courteous.

Overall service including Oil change and new battery installation was done with excellence and efficiently as always. Bud was very cordial and professional, as always. He is one of the most pleasant and knowledgeable service reps I've known in all my years.

Awesome vehicles at a great prices

My only problem is they coul not get the dome light to work

Awesome vehicle at a great price. What?s not to love

Great dealer with great people. Buying process was simple and easy. Service has been great.

Great experience! Very affordable maintenance prices.

Best and quickest service in town! Always greeted and serviced with kindness!

By far the best, most relaxing and stress-free car buying experience. I pulled up in the parking lot and was greeted by Mark, who made an impression on me right away. I outlined what I was looking for, he listened patiently with no interruptions and when I was done; he gave me all the information I needed and required, what I appreciated most was he then gave me the space and time to make my decision without any pressure and unsolicited comments or information. Before I knew it the transaction had been completed all documents signed, and was driving out. This was the shortest time I have spent in any dealership in my car buying history. Mark was very professional and friendly. Thanks for an incredibly awesome experience.

By far the best, most relaxing and stress-free car buying experience. I pulled up in the parking lot and was greeted by Mark, who made an impression on me right away. I outlined what I was looking for, he listened patiently with no interruptions and when I was done; he gave me all the information I needed and required, what I appreciated most was he then gave me the space and time to make my decision without any pressure and unsolicited comments or information. Before I knew it the transaction had been completed all documents signed, and was driving out. This was the shortest time I have spent in any dealership in my car buying history. Mark was very professional and friendly. Thanks for an incredibly awesome experience.

While driving the Emission System problem along with automatic braking system issue service lights started flashing. I was able to bring car in and issue was quickly identified and part ordered. I was provided with loaner until car was repaired. Always a great experience with maintenance department at AutoNation.

These guys were great !! No hard-sell or pressure for financing and warranty terms. This is my third Acura and I will be sure to see them in three or four years when I?m ready to upgrade again.

I recently had scheduled maintenance on my Acura MDX and the level of customer service was incredible as well as stellar maintenance service. Michael was knowledgeable, kept me informed, offered information regarding my next scheduled service and was very pleasant.

I love my Acura team!! Matthew, Balal and Caleb made it happen!! Christmas 2019 was awesome!!

Great service department! In and out quickly.

Ian was very helpful and professional during my visit.

Had a fabulous experience and will definitely recommend to a friend

Hilary was awesome and made this process run smoothly and painless. We got what the price that we wanted which included several accessories. Service shop guys were also very friendly and accommodating when getting the accessories installed.

Buying and servicing my Acura MDX at Auto Nation Acura was a great decision. I have had two routine service appointments and both were with exceptional service, I even enjoy sitting in waiting area to take time to relax and scan emails.

Michael Polidori in Service Dept= excellent customer service!

Fantastic service. Would recommend this dealership to any friend t family member.

I was very pleased with the service of my car, and the hospitatly of the dealership. Thanks

This is the third MDX we have purchased from this dealership.

Aways very friendly and helpful. Quick and easy service department. I absolutely love my MDX and Autonation !!!

Michael and Charlie kept updated on repairs. always have the dealer ship do any repairs.

Michael was very helpful and kept me updated on the repairs to my car.

Short notice appointment obtained easily to replace tire sliced by road hazard. Autonation Acura Gulf Freeway got me quickly and conveniently. Repairs/tire replacement within one and half hour while I waited in pleasant customer area at dealership. Excellent experience, service manager courteous and careful to keep me informed of progress.

Had the best car buying experience from this AutoNation. Everyone was very helpful and nice but Hilary went over and beyond to get me the best deal. So good, I drove 7.5 hours to get my car with them.

The Service was excellent, in time, and Mr. Polidori was doing a very good job.

salesperson was knowledgeable and helpful during the buying process

I have always been treated respectfully and provided great service. Bud goes above and beyond to make sure my car is taken care of as well as all of the other service professionals. Wouldn't take my car anywhere else :).

Don’t push you to buy vehicle, service department is very convenient, easy in and out. Very honest on telling you what you have to do at moment and what you can wait on.

Bud is the best service advisor this DealerShip have.

The new set of 4 Bridgestone tires recommendation over Michelin by Micheal Polidori are excellent It save me $500 with better tire life. The Texas State car inspection was done properly. Overall I am satisfied with my services work done at AutoNation Acura in last 3 years.

I am always treated well at AutoNation Acura. We have leased or purchased at lest seven vehicles from this dealership. Their service department has been wonderful. I am grateful for this awesome dealership.

Thanks so much for going above and beyond to get me a car to go to my sons appointment!

My rep, Michael knew exactly what to get done and got all the work done quickly with a great attitude. His service alone makes me want to buy more Acuras from their dealership.

Auto Nation is definitely one of the top dealers in the USA. The process went very smoothly and professional. The sales pro, the sales manager, general manager, and finance manager were all very helpful in this process. That is why I drove 4 hrs in order to make this deal. Hats off to you guys. I would refer anyone to Auto Nation in there vehicle purchase. Thanks, Wilson Romero

Their system helps me keep track of maintenance needs

Michael in service was great Had me back on the road quickly and all work under warranty.??

Amazing I purchased from another dealer, but they are close to my home . Always get the best treatment

My service advisor was Mr. Ian Danner. He did an outstanding job on letting me know what my car would need on my next car service.

Simply Amazing. The service I get , and I didn?t buy my car from them , always helpful to make sure my car stays in tip top condition

Great dealership. Ask for Mark.

This is the second vehicle that we have bought from a AutoNation Dealership. Fast and friendly with up front pricing on their Certified vehicles.

Your service department is excellent from the service technians to the mechanics. All work done accurately and promptly.

Good people. Easy to work with. Very up front. I would recommend to others. Ask for Mark ...

Best dealership around! Would highly recommend! Nicest people around to get a new car!

Thank you AutoNation Acura for always providing excellent, professional service! I’ve had my Acura for three years and your service center rocks!

In for oil change and routine maintenance check. Had appointment and it was addressed right on time. Courteous and well informed service tech. Service was accomplished in the quoted time frame.

Always great service! Always let me know what's needed without giving me too much of a "sale", very straightforward and accurate! I love taking my TLX here!

My car would not start on a Saturday morning. It just made clicking sounds. I called the service department and described it, thinking I would need to get it towed in for repairs. The service representative said it sounded like a dead battery and said it it was within 4 yrs of purchase, it would be covered under warrantee. Additioanlly, he said I could call roadside assistance to get a jump start for free. I did, and it did start, so I was able to drive it in to the service center. Even though they were fully booked for the day, they were able to replace the battery and get me going in just an hour. I expected a major upset to my plans for the day and the weekend, but I was able to get back to my plans before noon. They were extrememly helpful!

These guys are amazing here! Got a great deal on my new Acura TLX. Thank you Hilary and Connor for helping us out.

They have the best customer service and they ensure they do their best to make it happen for their customers. I appreciate the help of the General Manager, Caleb and Heather. If you're looking for an Acura please go see them in League City!