Recent Reviews from AutoNation Acura Gulf Freeway

AutoNation Acura have a great team willing to help you get your dream vehicle. I’m very happy with my decision of going with them. Easy process and friendly people to work with. Definitely I will be back. 100% recommended.

The service here is always courteous, prompt and thorough. This is my location of choice! Thank you Autonation Acura for always great service.

Candice made the whole process pain free! And was willing to help everywhere she could

This was my first time buying a car and was completely taken advantage of. Finance guy added on over $6000 in add ons without me knowing. When I asked why I was financing so much he told me that it was because of fees, and taxes, my interest rate, and credit score. Never once did he ever mention that he included a wheel and tire replacement warranty, a windshield warranty, an extended warranty on the vehicle... that wasn't even good for that dealership because my car was not an acura, and gap insurance. Basically to cover the amount he tacked on to a loan that was unnecessary and put me in a loan that I was basically upside down on. Was never given my contract and kept getting the run around that it was in the mail. I'm guessing they just didn't want me to see the itemized list of the stuff that was included my loan amount that they didn't tell me they included. 4 months later I finally got a copy of my contract, but by then it was to late to cancel the warranty and receive a refund. Filed complaints with the DMV and Attorney General.

I wanted to trade in my Miata, and I settled on Integra after looking at TLX and Integra. Great place to lease from, but if you’re interested in financing, I’d recommend checking with a federal credit union such as USAA beforehand as often they’ll approve you for, say, 6.2%. In comparison, the dealership might tell you 9% even with excellent 820 credit due to high-interest rates from large banks. My only gripe was I was told to take the Integra home that night and bring it back the next day for detailing and to sign (it was already past Acura Financing's hours), but they forgot to fill up my gas tank. As a result, I'm already close to E.

I appreciate all the help I received. I had an eye doctor appt in the middle of my service consultant drove me to my appt.

Initially really liked my experience, then I got my car delivered. In spite of the 125 point inspection saying everything was good I have had several problems come up immediately after purchasing. Bad wheel bearing, brake rotors that are warped, transmission problems all appearing right after purchase. And to top it off, a warranty with coverage that “begins immediately” but somehow won’t cover anything for the first 1000 miles.

Always great customer service working on my 2010 Acura MDX for years now. Keeps me coming back. Appreciate the tech videos too. Highly recommend AutoNation Acura. Many thanks for your service. Shirley Gil

Pleasant experience.

From the beginning everyone was incredibly welcoming and helpful. Their process is super easy and friendly. I had a wonderful experience with an excellent customer service and attention-to-detail. I would highly recommend to others. Very satisfied after trading in my vehicle for a new MDX A Spec

Great service and customer service representative to guide your needs. Had the recall on my MDX performed and was out in an hour. The bonus free car wash is the icing on the cake! Thank you to the mechanic, Ronnie, and Autonation.

Great service and great facility to get service or purchase car

Great prices and service. They will work with you to bring the vehicle you love to your budget.

I arrived for my appointment which I had made & Matt was the svc tech that waited on me. He told me what service they would perform, the approx time it would take to get that done & the total cost for said service. I also requested new wiper blades be installed & the time & cost were updated accordingly. The service was taken care of as quoted & I also got a free car wash, which I really needed. Matt was very courteous & helpful with all the questions & concerns I had. I would recommend Autonation Acura to family & friends for sales & service on their vehicles.

Service team was really helpful

Salesman Charles C and June are the bomb! Came in and my financing fell apart. The general manager said that he would only submit my credit to one lender however it was submitted to multiple ones… but anywho I ended up driving off with the vehicle I wanted, a 2023 Honda CRV Hybrid on a full tank of gas it takes me 500 miles!!

The staff is just so friendly and accommodating. Matthew got me in and out and Angel went totally out of his way for me

Buoth was my Service Consultant and provided excellent service and expert advice with regard to the 2016 Acura RDX. There were several areas that required Warranty approval and Buoth quickly got those approved and my vehicle was repaired in record time as promised. In addition, Buoth had my vehicle cleaned inside and out. It looked like it just came off the showroom floor. As I left the dealership and accessed the freeway, it felt like a new car again. Thank You?

Service center is always friendly and efficent. I get my oil changed and just had a recall done. I love that they always wash my car as a bonus!

Bud is a great advisor. Honest and service is always done when promised. Toby works on my vehicles and I have no complaints when I get them back

My vehicle was serviced with excellence. The advisor was so friendly, knowledgeable and professional. He was genuinely eager to help me out with my car needs. I also got all my repairs done in a timely manner.

Excelente service..

There are several maintenance services that needed attention in my vehicle. Kou advised me on what service urgently needed and which one can perform on the next service schedule.

I have been coming here since 2011 and Bud (Buoth Peung) has always been my service guy and he is the BEST! He is friendly honest and professional. He makes me want to only purchase from AutoNation League City just for their service department.

Everyone is so couteous and professional. Facility is clean and quiet

The staff were all professional; very attentive, courteous, kind, thorough, friendly (They treated me like a friend); I could tell (Having been a CS person for over 40 years) they’re dedicated in giving the best service as they possibly can. They work as a team. Excellent service! I celebrate their team effort.🍷🍾

This started out as 5 star review fast forward 2 months and there should be an option for zero stars. What started out as an amazing sales experience quickly turned into a 2 month+ long nightmare ending in the vehicle being put in the shop within the first 90 days and finding out the "limited warranty" doesn't cover much of anything. Oh btw autonation can only work on the specific vehicle they are branded under i.e. acura for this situation. In my case the Mazda I purchased has to go to a Mazda autonation... oh wait there's not one close by so it has to go to a dealership.

The was no pressure to purchase. The sales person contacted me - politely- via text. He helped me find my exact match and was very patient while I changed my mind! One issue I had was that he did not walk through the vehicle's features so I basically had to read the manual (yuck) and mess with things to figure out where everything is and what it can do. Still messing with it but so far so good. I got the feeling that her didn't have much expertise in the vehicle because I asked if it had certain features (retracting side mirrors). He said yes but as far as I can tell, it does not. No matter. I am in love...

I had service done and it was great. Matthew done a wonderful job at explaining each service that needed to be done now and what could be done later. I didn't stay in the waiting room all day like other dealerships. I would recommend this dealership to anyone.

Great dealership. Communication was phenomenal. Really transparent dealership and excellent product knowledge from the sales professionals. They are friendly and will really work with you to get you in the vehicle you need. Me and my fiance took home 2 MDX's our dream SUV five days later we can't stop smiling; excited to become part of the Acura Family. Candice, Charles, Ryan & Tim with the General Manager Steven all made us feel welcome and willing to work with our needs to make a great deal for both parties. Hats Off Auto Nation Acura Gulf Freeway. Will definitely make a business relationship for a lifetime and send you more business your way! Hats Off! Ya'll ROCK

Service was completed in a timely manner, totally enjoyed the complimentary coffee and snacks in the waiting area. A detailed explanation of additional services recommendations was provided along the way and my car was returned all clean too.

Matthew was a great person to deal with, he's young but very experienced in his job capabilities, that's how I ended up selling my vehicle to them.

The service department is really top notch, they always go out of their way to make my service appointments memorable in a good way! When ever I turn one of my vehicles over to them for service I'm always confident that my vehicle is in good hands and I'll get it back in pristine condition and any issues it may have been having will be ironed out.

The auto repair agents are good. Bud and Mike are helpful and provide great service.

Awesome service department. Great experience all around. From intake, through work and pickup process. Easy and I was kept informed all along the way.

Went in for a routine check up and the mechanic replaced my transmission fluid. Once I left my car started quickly going down hill. Within an hour I could no longer drive above 25 mph and had to drive with my hazards on all the way back to the dealership for them to fix it. When I take my car in for routine maintenance I should not leave with a leaking transmission and have issues that were not caused by me or use of the car, I do not trust the mechanics here anymore. They could have cost me my car.

My service rep is amazing. He always has a smile. I appreciate how he always keeps me up to date on what’s needed or going to be needed soon to service my car. I keep coming back to auto nation clear lake because of his excellent customer service.

The dealership provided very accommodating and first class service. The service technician was very informative in the phone and then very attentive with my car. I was impressed with my overall experience.

Quick service with a quality team. Friendly knowledgeable service advisors

Timely, efficient and well explained on what they will do and how long

Matthew was awesome!

It is great working with Charles Christiansen, top notch, by far. Knowledgeable, Personable, Professional —a few adjectives regarding my purchase experience with Charles.

I had routine maintenance this trip and all went well as usual. The car was promised on time and I was updated during the process. Mario Patino was amazing

Service Manager Matthew Danner provided outstanding service. This was my first experience with service at this dealership and I will now be returning for all my major service requirements.

Candice, our sales rep was amazing. She came out right away and introduced herself...very professional and pleasant through the purchase of my RDX.

I had a great experience with everyone. They was understanding and was will to go beyond and help with the purchase of my new car

The service is always excellent at Auto Nation Acura! They are always so nice and polite. They give an accurate estimate of how long your repair and the cost. My husband has also switched from where he was getting his truck serviced to Auto Nation and they made it easy for him.

Excellent experience. No pressure at all. Would definitely shop there again the next time I am in the market for a new or used car!

Great service and technician recommendations.

Matthew is very professional and personable. I received good service in a timely manner .

Matthew kept me up-to-date on information about my MDX being serviced. The repairs were done quickly and at fair pricing.

Easy and pleasant experience. Highly recommend Matt!

People are very nice.

My husband and I bought a Lincoln Navigator from them, we love it!! The team at AutoNation were great and they were very helpful, I would definitely recommend them & by another vehicle from them

Bud Peong and the rest of the service team took care of my car as always. Consistent, high quality service for 10 years, no problems and easy to Work with.

Nice car dealership, I went with a friend.

Gentlemen that checked us in was very nice, friendly, and attentive. Toby worked on our car and was great, as always. Had no wait time. Never have any issues. Great team.

Excellent, friendly service always provided by Service Manager Matthew Danner, & his super crew. We currently own an MDX and an RDX and have bought 3 RDX's from Army veteran Frederick Brown. I have experienced Auto Nation Acura in League City to offer excellent sales & service after the sale.

Top tier! I purchased my car from here and decided to also use their service department since they know the car and have the history! The appointment setup was easy and upon arrival I was checked in quickly! The waiting area is comfy and has free water, tea, coffee, and protein bars! The performed the service plus offered a complimentary wash! The absolute eat part was the video detail of additional services needed and the text updates! We will be bringing all vehicles here for service!

I definitely recommend Acura. To the sales rep down to the maintenance! It is worth every dime. This car will last me for years. When looking for a car, I was told to look at cars that are still on the road. Acuras of all years are still on the road today. You will even receive a warranty on a used vehicle from Acura. That’s hard to beat. It is a great car and a great company!!!

Great customer service all across the board. We didn’t feel pressured or out of place as soon as we walked in. Hasan helped us out in many ways possible to ensure we have the best deal on a new car for our family. Not only he got me my dream car, he also got my eldest daughter her first car too! The whole experience of it all was smoother then any dealership we’ve ever been to by far! We are amazed by how easy the process was. June went out of her way to ensure the financial process is painless and fought for us with their banks to get us the best affordable contract possible. Thank you Autonation Acura!!! Highly Highly recommend these guys!!!

I highly recommend AutoNation Acura Gulf Freeway. Husain was an excellent sales associate. He was very efficient and answered all of my questions. The pricing was very fair without crazy dealer add ons or hidden charges. I also received a competitive offer on my trade-in. It was worth the hour drive to work with this dealership.

Nadie sale al exterior para guiarte, camine un buen rato para mirar por algún auto y nadie salió. En otros concesionarios alguien te pregunta que necesitas.

Usual great periodic maintenance service for my Acura RDX. Friendly and attentive service advisor kept me updated throughout the process. Clean waiting room area.

I called about a car I seen online, I went in and did a test drive and everything was good so we began on the paperwork. It did not take long! Go and ask for Touny C.

Great place and service thank you Mario for great work ethic and great customer service.

I came for some maintenance, they provided a great rental and amazing service. My mechanic Mathew was extremely knowledgeable, communicative and took great care. I had a great experience and I think you will too!

My car buying experience was wonderful at AutoNation Acura. Our sales Consultant Touny was great. We never felt pressured to purchase a vehicle or to look at additional inventory on their lot. I would definitely recommend this dealership to friends and family.

The service department here rocks. Mathew is professional, patient, and honest. the waiting area is better than most service centers. all the new acura designs are 🔥and come with honda reliability.

I trust the folks here! They took care of my dead rodent issue! Now my mind can rest! 😘

Very good experience, the agent explained with details what my car needs for the service

I bought an MDX at the end of January, and the experience was great. I had driven the car at another dealership, so I was able to negotiate over email, and it was done in 15 minutes, and the price was the best out of three other dealers. Thanks to Fredrick Brown and the sales manager for a very pleasant buying experience.

Everyone is very helpful at this dealership. Buoth (Bud) Peung has been my service guy from day one and he is the best in his field. Rosalie Kettler

I can be a difficult person when it comes to purchasing and new vehicle. This dealership was very professional and also very patient with me. I have purchased 2 new vehicles from this dealership and I highly recommend them.

Second time buying a new vehicle at his dealership. We have always been treated well.

Mr. Nurun Alam and Mr. Ryan Bernard were very accommodating and helpful all through out the process. The first car salesman I encounter that were not intimidating and rude during the process.

Every aspect of our car purchase was excellent. It was worth the drive from New Orleans to Houston. From our trade in amount to the purchase price, all the dollar figures were as discussed and expected. We will definitely refer everyone to Charles. Thank you for puttiing us in the car we wanted!

I worked with Charles to buy my new Acura and couldn't be happier working with him. He took the time to explain all the features and even called back a few days after the sale to see if we had any questions about the car and how we were enjoying our new car.

Great Help well informed and great waiting area.

Matt in the sevice department was so helpful. After several calls to other places, he solved my problem quickly and with a smile! Thank you!

Fast, friendly and very professional! Every time my wife and I visit for service on our vehicle we receive great service,

Matthew was super helpful and great in every thing

I had a fantastic experience at AutoNation Acura. I recently visited for assistance with a 2022 Acura RDX that I purchased from a different dealership. I was worried that they would not help because AutoNation was not the dealer who sold me the vehicle. Ms. June Barron went above and beyond to help me out, despite no obligation to do so. She was friendly, patient, and understanding with my situation. I haven't had a pleasant interaction with a dealership in so long and was blown away by how kind Ms. Barron was. Based on this, I would wholeheartedly recommend AutoNation Acura to anyone looking to purchase a vehicle! I'll definitely pay them a visit when shopping for my next car!

Matthew is a wonderful service manager. I highly recommend this dealership and the service department. And if you’re gonna buy a car, See Nurun he’s one of the best salesman in the city of Houston Texas.

Matt was very helpful and friendly as was everyone at the dealership. The maintenance process went very smoothly from making the appointment to quickly getting the work completed.

Professional staff—knowledgeable, courteous, prompt

Mathew and all of the service team have always been so helpful. My services and any necessary repairs are done timely and with plenty of communication. Each time I go in for scheduled maintenance and any other time, I am always happy I chose this dealership.

Ronnie patiently went through the service details and worked out what's best for the vehicle and to the owner by keeping the service cost appropriate. The vehicle was detailed after the service as well. Overall a good experience.

Management was great

Brought Acura in for service. Internet scheduling and subsequent phone conversations were very helpful. Mario was very attentive and professional. Service was done in a timely manner and more importantly fixed the issue. Complimentary car wash as well! Very pleasant experience.

My service appointment, while short, was performed very well. The video or snapshot provided by the technician is helpful for those that might understand what they are looking at.

There hasn?t been one time I taken my car for service that the service wasn?t excellent!

Matthew Danner is a pleasure to do business with & works diligently to please his customers.

Acura has always been amazing. From the cars to the service. Have been a Honda/Acura family for over 20 years now and don?t plan to change!

Today was my first time at this Acura dealership. My service Rep Kynal was AWESOME! The atmosphere was pleasant and even though I wasn't woke when I arrived for my morning appointment LOL, the workers there was. Lastly, whomever cleaned my vehicle there did a spectacular job. I didn't even recognize it. Thanks a million!

I showed up for my 11AM oil change/tire rotation appointment only to come to the realization I made it at the wrong dealership. No matter, Matt still fit me in and got my car taken car of promptly. I love working them and it's one of the better experiences I've had with a car dealership. Overall just an upstanding, polite, and professional crew.

Took my car in for brakes and inspection and few other minor things. I was taken care of from the moment I got there to the moment I left.

Auto Nation is amazing in sales and especially in their service. My service advisor Bud was top notch he met me as I drove up and immediately walked me to his desk where we discussed what was needed and immediately provided me with a loaner due to the service that was going to take place. When I returned the loaner before they closed he also immediately attended me and he went over the service that was done. Bud was so professional and he diligently made sure my experience was a very pleasant one.

We had a very great experience there at Autonation Acura. We from New Orleans and drove 400 mile to Autonation Acura. The customer service was on point and very knowledgeable. They didn’t have the specific car and price in New Orleans so made some call in Texas. In Houston alone there were over 5 different Acura dealership and Autonation Acura on Gulf freeway had the exact car we was looking for and their price beat all other Acura dealership in Houston. Everything from buying to financing to taking owner ship of the car was in and out so fast. It was very worth the drive. Will be buying other Acura from Autonation Acura again in future. I would recommend anyone looking for new Acura to take a drive there

We have purchased 4 vehicles at AutoNation Acura. Everyone has always been great. Wonderful experiences with Fredrick .

Ronnie helped me with a critical repair that was covered under the manufacturer's warranty. The repair was carried out in a timely manner and great communication was provided during the whole process. Great service!

If you need an Acura, Steve lutz the manager at Acura Autonation and the sale person Touny is the person you want to work with. Steve was able to give me the best deal on a new RdX and Touny completed got all the paperwork ready for us to when we walked into the dealership. I would recommend these two!!!! I gave it 4 stars just because I can sense the finance person was getting irritated because we did purchase any extra warranty that he was trying to push hard for.

Great service and very friendly staff!

Matthew was wonderful. He has excellent customer service skills. He got me in and out in no time. He also followed up with me throughout the process.

Great service - timely and professional!

Super smooth process, would buy here again! From the time of first contact through driving off, Charles was amazing.

I took my car in for it's first oil change. The service guy was very friendly and got me taken care of in a timely manner.

My advisor was super friendly and thorough! They were nice enough to follow up with me the next day to make sure everything was still ok. I loved that they gave me my recommended services due without being too pushy about me having them done and putting me on the spot. Definitely recommended!

It was a good experience, I didn’t like the fact that the car wasn’t ready, but after seeing my interés on getting it that react fast to get it done.

my service guy did an excellent job with all my MDX needs - thank you

Fast, friendly, accurate, professional. Can not ask or expect more.

Candace was very helpful!

Excellent customer service.

Would definitely recommend

Great experience getting an estimate on my car with Hilary Hart! Thanks for all the help!

Fui por una revisión de mi carro y la atención fue muy buena y supieron responder mis dudas

Purchased 2016 Mercedes GLC 300 on 1/31/2023. Drove car home 50 miles with no issues. Very next day found the car has a strong fuel smell. Kept an eye on issue to see if it continued. Only drove the vehicle another 100 miles due to being on vacation from 2/10/2023 - 2/19/2023 and check engine light came on 2/19/2023. Car still has half tank of gas from when salesperson filled it up from original purchase. Called sales person and explained the problem. Requested a sales manager call me back to get issue corrected. Only got a finance person to call me to tell me the car is sold “as is”. Requested a sales manager call me back. Only got same finance person to call me back to say the same thing. Did not even receive a buyers agreement or any info with the purchase. Only when I called and spoke the the finance person, they emailed me info of my purchase Will not be buying a vehicle from Autonation again.

This is my second Acura I have purchased from AutoNation. Outstanding customer service and sales experience before, during and after the sell. Angelo and the AutoNation Acura team were so professional and knowledgeable.

Quick, honest and friendly service. I was updated on the service as it being held. Very helpful.

Angelo Arlotta and the team at AutoNation Acura made purchasing an Acura a very pleasurable experience. Very helpful, knowledgeable and courteous before, during and after the sale. This was my second Acura I have purchased from AutoNation. I highly recommend AutoNation Acura for your new or pre owned Acura. ⭐️⭐️⭐️⭐️⭐️

My experience was made by Matt Danner. He went above and beyond to help me. I have been a customer since 2015 and can say that Matt’s customer service is the reason I’m still a repeat customer. I recommend you go see Matt and colleagues as they have stepped their game up once again!

AutoNation Acura at Gulf Freeway offers the best customer care I have ever experienced. They are friendly and care about our servicing needs., They pay attention to detailing of every steps and costs of the service. I recommend this service center to all Acura and Honda car owners in the Houston area.

Excelente!

Excellent customer service, thank you Bud, love the facility and waiting area. We will come back here when we buy our next MDX!

Great buying experience and great service department. Everyone was very nice and they would actually work with you on the price. Getting an oil change was a really good experience as well

Very happy with my experience at AutoNation Acura. A real quote was sent upon request which helped me make an informed decision. Nurun sent me pictures of the vehicle before I made the drive and was very helpful as the sale was being finalized. He has also been very attentive after the sale. Top marks.

I went to get the recall for the air bag and they told me there was a recall for something about the timer belt, when I returned they told me I will need a new timer belt and the price to do it will be 2,500 (replace timer belt) They told me they didn’t rebuilt the engine and it will be ready a couple days later when we agreed, it will be ready that same day and the idea of the year to let me drive a new vehicle, (obviously trying to make me feel I need to get a new one instead of dealing with “problems”) that’s a unacceptable way to sell. I denied to fix it there and I never wanted to return.

Good job , friendly people.

The AutoNation staff is always friendly and helpful. I trust the work that they do and always bring my car there for whenever I suspect there is a problem with my vehicle. Acura's a relatively reliable cars so I don't have to go there often, but when I do, it's always a good experience.

I had issues with my car starting in the morning and I went immediately to get it checked so I had no time to make an appointment. Matthew took care of me on such short notice and made it a great experience.

Kynal was great. Very attentive and tried to anticipate what was needed in my card.

Service tech was amazing and explained everything in detail to my wife . This dealership does an amazing job following up with after you a vehicle to ensure you are comfortable with even.

I drive almost an hour to see Bud when there is a dealership closer to me. His customer service skills are spot on.

I had a great experience getting my care serviced last week at Auto Nation in League City, TX. Matthew Danner, the service manager who assisted me was organized, communicated well and was polite.

They work hard to get what what we are looking for. My wife and I had bought 2 vehicles from them and are very happy with them

Overall good experience. Pretty straightforward, didn’t feel like I needed to haggle going in. They worked with me on my trade in, had folks that were quite knowledgeable and stood behind their dealership and brand. Candice was great, very responsive and helpful with all my questions.

Having a hard time determining where the oil leaks were coming from, Bouth had the shop hands clean off the motor, again, drive it to Galveston and back to determine the problems. Repairs were made in a reasonable time. So far , no leaks. Yet. I recommend this dealership’s service department.

Overall good experience. Pretty straightforward, didn?t feel like I needed to haggle going in. They worked with me on my trade in, had folks that were quite knowledgeable and stood behind their dealership and brand. Candice was great, very responsive and helpful with all my questions.

Buoth is always a pleasure to work with. The service is fast and friendly. Angel was my shuttle driver and he was so personable. He made the ride not awkward at all.

As always; I was greeted at my car and shown to a seat at my representative’s desk; after we went over what was to be done I waited in the showroom, it is always so clean! They also supply complimentary beverages and snacks; they sent me updates on my phone as the service was being performed.

The service team took the time to make sure they solved my noise issue.

Excellent service every time. Great app available online with your advisor. They are very prompt. I have been servicing my car last 10 years with auto nation in that location and my car now has 180,000 miles and it still runs same excellent way as it did with 1000 miles on it… you do have to pay $$ for service but absolutely worth it…. I make sure I schedule with my advisor for the last 10 years Bud ( Bouth)…

Great service!!

I needed to have warranty work (CarMax) done on my car. I appreciated the professionalism of the service managers that included my primary contact Matthew. I was pleasantly surprised how quickly Matthew was able to get approval for the repair. I appreciated the thorough inspection and recommendations of maintenance that needed to be done. The 2022 RDX loaner car was a nice car. I also appreciated the pleasant waiting area with refreshments.

Fast and great service every single time.

I have purchased 3 vehicles at this dealership! The sales department is the best one ever! They listen to your needs and show you options before purchasing a vehicle!

Thoroughly impressed with on time & updates. Texted info & status videos of their inspections is next level service.

Kynal was really helpful on everything eventhough my english wasn't good. he explains the things that I don't understand for many times. and also ANGEL who gave me the ride is kindest person i have ever met here in state.

Amazing service and Candace made the process as smooth possible! I’ll be coming back the next time I need a car!

Knowledgeable sales person, John knew the features well. Ok experience overall.

Very good maintenance department, very professional and take good care of their customers .

I saw a vehicle that interested me online and sent an email asking if the vehicle was available. In a few minutes i was answered by Candace from the dealership with a response. We scheduled a time to see it and Ms. Candace was very efficient, She had several models with what i had spoke to her about what i liked and in my price range. We test drove the vehicle and immediately fell in love. We did all the paperwork and came home with our car. The next day or so, we heard a noise and schedule a time to get it checked by the service department and Bud took care of us. He inspected it and found the problem. We scheduled a time to bring it back and in no time the vehicle was fixed. I truly loved our experience with Auto Nation Acura Gulffreeway. We definitely recommend this place.

I am really Satisfied with the customer service experience.

It?s always pleasant when I get my car serviced. Wait time is great also.

I saw a vehicle that interested me online and sent an email asking if the vehicle was available. In a few minutes i was answered by Candace from the dealership with a response. We scheduled a time to see it and Ms. Candace was very efficient, She had several models with what i had spoke to her about what i liked and in my price range. We test drove the vehicle and immediately fell in love. We did all the paperwork and came home with our car. The next day or so, we heard a noise and schedule a time to get it checked by the service department and Bud took care of us. He inspected it and found the problem. We scheduled a time to bring it back and in no time the vehicle was fixed. I truly loved our experience with Auto Nation Acura Gulffreeway. We definitely recommend this place.

Super friendly, fast, efficient. Bouth is awesome.

It was a very professionally friendly and stress free experience. I appreciated David’s efforts and I was treated very fairly. I’ll be back when I’m ready to buy a new or newer car or truck. Thanks.

I was a little confused when I saw the Maintenance Needed sign pop up on the dashboard. I met with Matthew Danner at the dealership. He was very friendly and informative. He explained the situation and made the experience very positive and easy. Great service!

Great customer service.

I had a rattle in my steering whee and took my car to Autonation Acura League City. Bou helped me and was phenomenal. He ordered my part and replaced the airbag in the steering wheel within 2 days. They’re quick and super friendly. Thank you!!

We started the car search months ago! I should have gone straight to AutoNation right away! The purchase was fast and easy. No pressure, no haggling on price, no worries! The vehicle was better than we expected. We are very happy and we will be recommending everyone to go to AutoNation Acura Gulf Freeway.

Top notch establishment. Purchased a vehicle from here last year after driving a Mercedes for years. I absolutely love my new vehicle as well as the friendliness/helpfulness of the staff. The service department is the best. They explain everything they will perform on the vehicle before its done and answer any questions you may have as well as follow up via email. The waiting area has a few snacks/ small coffee bar.

Great experience, everyone is very personable, professional and courteous. Always has my car ready when they say they will. Doesn’t try to pressure you into having work done that doesn’t need to be. That’s why I rated them perfect!

Fast and friendly service.

Oil change. Service was very prompt and timely.

Oil change and associated tasks were done professionally.

I have been shopricepping for a new or gently used Toyota Tacoma TRD Offroad 4x4 for about 4 or 5 months. Made several trips to different dealerships only to be disappointed when they started tacking on items and cost to a vehicle they had quoted me online or by phone. Was pleasantly surprised when going to Auto Nation Acura on the Gulf Freeway. The price I paid is the price I was quoted online. The whole process was a breath of fresh air compared to the other dealerships I had visited. The whole process only took a couple hours and I was driving home in my 2021 Tacoma. The vehicle Is great. Having been the owner of a 2006 Tacoma for 17 years, I pretty well knew what I was buying. The staff at Auto Nation Acura was very professional, helpful, and friendly. Auto Nation is the first place I will go for any future vehicle needs.

Thank you Bud for always taking care of us! My last visit, I had a schedule conflict and as always, Bud worked it out for us.

Bud is my service advisor and he gets me in and out every time! He works me when when needed. Thank you Bud!

I really appreciate the way David Kristiansson worked with me and made the entire process simple and comfortable.

The service is very good. My analyst Mathew is always helpful and knowledgeable. Thanks

I generally look forward to taking my car in for service with dread...but that is not the case for Autonation Acura in League City, TX. I recently took my 2015 RDX in for maintenance. My service rep was Matthew Danner and he was so great to work with. We talked through every item to be serviced and how much it would cost so there were no surprises. I had a couple of special requests which went off without a hitch. He estimated two hours and it took just under that. And the courtesy car wash is always much appreciated! This is consistent with every service appointment I've ever had at this dealership since 2015. Really appreciate the hassle-free excellence.

nice place nice people

I love this dealership fast, friendly the best service department and dealship I have ever been to. Mario is amazing, knowledgeable and always does everything he can to make sure each trip is pain and hassle free. I can't think of enough nice things to say about this dealership 5 stars ??

Car buying made easy.

Pathetic experience. I was purchasing my lease. I was harassed since there was no money to be made. Manager never met me. Tried to charge me a $1500 restocking fee for my lease I was purchasing. They do not answer the phone or emails. I have great credit. They wanted me to finance through them at a high rate. Since I refused to, they would not answer emails from my credit union or me to get the paperwork filled out. I had to go to the dealership to get them to fill out the paperwork. Of course it was wrong. Luckily I caught it before I left. Of course they did not give me the other paperwork that was needed. Had to go back again since they refuse to answer the phone or email. The salesperson had the nerve to call me to ask when I was going to finish the paperwork and bring a check. He got an ear full of how pathetic he was as well as the manager and financial department. I was told I would get a call when the plate was there for me to pick it up. After three weeks I called them. Someone actually answered the phone. It had been there for over a week. I have leased two vehicles through this same dealership. Both of those experiences were good. This dealership is now run so poorly by the management. I used to tell everyone about the great experiences I had with the two leases. Never again!

The overall experience was excellent. We were very pleased with Hillary Hart's patience and her willingness to answer all our questions.

I had originally worked with another dealership and had an awful experience. The staff at AutoNation were not only friendly but were knowledgeable and attentive. They have a customer for life.

Very clean, and Matt was great!

Excellent service once again. Matthew and the service team do a great job, keep you informed on progress and are a pleasure to work with.

Buoth Peung was really helpful with great customer service !

I absolutely love AutoNation Acura. Everyone is great especially Mr Fredrick Brown, I don’t know what I would do without him. This is my 3rd Acura with him and he makes the process so painless.

This vehicle was advertised as having keyless entry. It did not. 2 days after purchasing this vehicle i had to purchase 4 new tires because the tires that came with the vehicle would not pass inspection.

I am so happy I was able to have such a wonderful team available for me when I needed to purchase a New Vehicle. The sales team is excellent. The Financing was a wonderful experience with options that I could work with to make my purchase a successful one. I highly recommend Acura autonation for your next purchase.

Recently bought a car from here and the experience was fantastic! Our sales person Hasan was extremely patient, polite and diligently answered all of our questions and walked us through all of our options. We had worked with a few other dealerships in the city but ended up going with this one with the overall experience being a key factor in our decision making process.

THANK YOU MATTHEW. EXCELLENT SERVICE AND VERY PROFESSIONAL.

Mario took great care of me and helped with my issue. I always receive top notch service at AutoNation Acura.

I had to give a 5 Star review for our experience with this dealership and our sales person Fredrick Brown! He was responsive, kind and very helpful going above and beyond to get me the car I wanted without being pushy. Best experience I've had going into a dealership cold. Ryan, the finance manager, was also very friendly and professional taking his time to get everything worked out with our credit union. I'm one happy customer!

I would like to compliment Ms. Candice Garcia (Sale Woman) for her outstanding Customer Service through my trade-in and purchased an Acura Vehicle at this Dealer. She is very professional, knowledgeable, patient, and quick response to Customer needed that made my buying experience going smoothly and easier. She treats Customer with a full respect. I would recommend her to a future buyers. Quang Pham Owner Acura TLX

Service was really good. No issues at all. I would love to visit this store again. staff were really helpful and cooperative.

Matthew is our service guy and he explained to us what the bus had with the costs and how long the service process would take. Excellent service as always.

Staff is friendly, helpful and not pushy. I especially like the 10% discount.

Mario provided me with excellent customer service. He was a professional and friendly person. Mario also was genuinely eager to help me out with my 2017 Acura TLX. Mario also told me in detail and showed me pictures of what maintenance my car needed to make it run better.

Very thorough and pleasant to work with. They don?t try to add on a bunch of things I don?t really need.

Great service. Fair pricing. Timely execution.

Love love my new car!!! This is a very professional dealership to buy from. The entire staff is super friendly!!! 🥳

Entire team was awesome to deal with. Made the experience stress free.

Excellent service They provided excellent service.

Consistent great customer service by Matthew Danner and other staff. It is much appreciated!

Great experience from buying my vehicle here to getting it serviced. Have no complaints, would recommend for anyone in the market for an Acura.

Repairs and communication were very timely throughout the process. Mario was great and checked in afterwards

Always a good experience with Auto Nation Acura

Great service. Punctual, professional, and affordable.

Prompt and efficient service. Bud is great!

I was glad to be able to find a dealership who provides some discount under this circumstance. The sales representative was responsive and the sales manager was reasonable to solve a minor issue. One thing that is responsible for losing a star is the condition of the vehicle. The interior piano black trims and window shield were full of fingerprints, but that ok since I could clean them myself. The problem was the “mandatory” coating they applied to protect the vehicle in stock. The quality of work is not great; I found a blob and a hole of coating with close inspection, which I should have given before I left the lot. Overall it’s still better than the other dealerships in town.

Service department did a great job. They got my car in found the problem had the part delivered and fixed the next morning. Buoth is always so helpful.

Everyone it nice curiosity kind fast get you in and out quickly great service thanks Bud!!!

Customer service was amazing. Hussain went above and beyond. The place had a very comfortable atmosphere and there was absolutely NO pressure to buy. The entire process was painless and they have reached out multiple times to make sure all is well and to let me know if there are any issues to let them know.

Great service Honest on service

We love the friendly staff and the exceptional service of our MDX. Not one breakdown in over five years of ownership.

Love coming here. Our service rep Matthew Danner was very knowledgeable about the service my car needed. He’s very respectful and friendly. Highly recommend him and this dealership for your service needs!

We have had numerous visits to this dealership for a variety of reasons. Every visit was great! Somebody will always greet you immediately and get your service advisor to you quickly. They are fast to get the work done and always follow up. 5 stars all the way!

My advisor Mario was very professional and helpful with my visit. Answered all my questions and did a lot of research to solve the problems I was having with my MDX. Very pleased with him and the technician that also helped me.

Highly Recommend AutoNation Acura Gulf Freeway. Our Service Rep. Matthew Danner was extremely helpful, knowledgeable, and very polite when I took my car in for service. I really love coming here and do like the friendly atmosphere they have. Thank you!!

I've done business with this dealer since 2012. I've never been disappointed with the way I've been treated by sales or service. This is the primary reason why I recently purchased my new ACURA here.

Most everything was fairly decent. The part that I was unpleasantly surprised was the length of time it took from walking in to walking out the dealer. The employees though were very cordial and very professional in their tasks. All the questions I had were answered to my satisfaction. It was nice visiting the dealership. Thank you for everything. I

Really impressed by this dealership. Got right to the point. Didn't waste our time. Provided excellent customer service. Husain Hasanzada was our sales person and I give him a 5 star grade

Very friendly and personable staff. Angelo was very helpful made the new car purchase smooth and easy.

I was selling my husband's Corvette and I brought a Durable Power of Attorney authorizing me to sign all documents on my husband's behalf because he has dementia. I was there from 11:00 am through almost 5:30 pm because I had to leave to prepare a Power of Attorney listing just the Corvette because corporate didn't seem to fully understand my document. The whole experience was a nightmare for me. My salesperson wasn't highly experienced, but was very friendly. I personally felt that he was instructed to put far more damaging details into the Blue Book sports car website to lowball me on the price. They claimed that the convertible top motor wasn't functional, but the car had only 40,000 miles +- and was in excellent condition. I sold the Corvette to them, but it broke my heart to settle for much less than it was worth. I will never go back to that dealership for any reason.

AutoNation Acura on the Gulf Freeway has impeccable service. My service rep, Bud, is second to none.

The whole process of buying my car was flawless. When we got there, Nuran had all the paperwork ready and we were in and out as fast as you possibly can buying a car. We came from North Austin to buy this car because they had the best deal in Texas. I am very happy with my car & the deal I got! Thank you AutoNation Acura!!

Nurun was great! He was very patient with us and willing to help us in every possible way. We did not feel pressured to purchase. He took the time to show us different cars as well as test drive them and he got to know me and my husband a little it and we got to know him. I would definitely recommend Nurun when you want to purchase from this dealership. Overall Autonation Acura was super helpful and took care of us.

AutoNation Acura deserves more than 5 stars! My experience with this dealership started off with my inquiry on a 2022 TLX online. From that point, Husain Hasanzada reached out and confirmed that the vehicle was available, went over the CPO warranty and gave me the “out the door” price without even setting foot into the dealership. The next day, I drove from the Galleria area down to League City to see the car and the experience kept getting better! Husain had the car ready to test drive and in the process, the used car team was doing an appraisal on my car. By the time we were back from the test drive, the dealership matched my Carmax offer and I signed on the new car. This is one of the only dealerships in the state that doesn’t add on useless dealer accessories and “market adjustment” to used/CPO cars, making pricing and negotiation a non-issue. Tripp Vail in finance was a pleasure to work with, and made sure the process was smooth without any typical “final sales pitches” that usually occur. About 2 hours later, the car was fully detailed and I was on my way back home… overall, a solid 10/10 experience! A big thanks to Husain and Tripp for their amazing customer service, professional demeanor and no-pressure sales; it’s refreshing to see in this day and age. If anyone is looking to buy an Acura, make your way to League City and let AutoNation work their magic!

Great communication

Service performed perfectly. Including replacing the front window due to glass breakage. Mario was AWESOME!

I had an Awesome experience my salesman Nuram was very polite and genuine was not at all pushy or aggressive made the buying experience a great one and the Finance manager Tripp was able to get me in my dream car and explained everything with out any problems every question I asked he was very knowledgeable and sincere. I would so recommend my family and friends to reach out to them.

Just wanted to give a huge personal thank you to Husain Hasanzada at AutoNation Accura. From the moment I reached out with a brief inquiry, Husain was responsive, extremely knowledgeable, and incredibly professional. It was such a pleasure to work with someone so passionate about his work. Husain went above and beyond! Thank you!

I am so impressed with the service offered by our sales consultant Sayed Husain Hasanzada. From the first conversation on the phone to meeting him in person. He was very knowledgeable, personable and honest. He didn't feel "salesy" at all which is one of my biggest issue with car salesman. You felt like he was providing you with all the necessary info required to make an informed decision. The entire dealership was clean, friendly and invitable. Enjoyed the experience and was able to walk away with a great deal and beautiful car for my daughter.

Great service performance is consistent

Matthew is my service advisor and is always very helpful and honest.

I came in last week for service and as always Buoth provided exceptional service.

AutoNation service department consistently takes care of my Acura in a professional, timely manner. My car is reliable and so are they.

I had a great customer experience with Nurun A. at Autonation Acura Gulf Freeway.

Sold me a used lemon

My sales person (Hilary Hart) was the best. She takes her time to find out your wants and needs in a vehicle. She makes you feel like you are family. The rest of the staff were also very friendly and were ready to help.

Candace was absolutely wonderful. She made the whole experience painless. Everyone I interacted with was great. I will definitely recommend them to anyone looking for a great vehicle.

Dealer was responsive to questions over the phone and was true to their word when scheduling a test drive. They also were able to beat my pre-approved financing which closed the deal. Would recommend them for a vehicle.

Making an appointment is very easy and the drop-off process is painless. They diagnosed the problems that I had and fixed everything under warranty. No surprises or issues. The dealership is clean and welcoming.

Mario was very professional and friendly when I came in for car service. After he took my information and explained all that my service required and the time it would take. The lounge area was nice and clean and water/coffee was provided. The service didn’t take long and after I checked out he escorted me to my car and opened the door for me. What a gentleman. I will definitely go back for car service again.

Came in for an oil change, granted I had no appointment, but that’s because no one would answer the phone when I called. Took them over 3 hrs in total.

Autonation Acura, where are you? Several customers waiting at your locked gates for service appointments and no one is here??? No one answers the phones. No One in the dealership. Are you closed for good?

From buying a vehicle here to the service department, it has been a great experience all the way through.

Great purchase experience! I was very frustrated before I got to Autonation because of all the mark ups that other places have on their vehicles. I was relieved when I found out that wasn’t the case here and it was a pleasant experience. Everybody was super nice and very helpful. I would definitely recommend to anyone looking for a fair deal on a vehicle!

I finally bought a Aspec MDX and love it! Mr. Brown was very detailed and helpful during my buying process! I started coming here with my acrua TL for services and Bub wasalways so helpful so I came back when I was ready to buy.

Friendly people, and the most courteous service. I actually enjoy going to get my car serviced here.

purchased a car and apparently they did not check the rotors or the vehicle well enough i noticed the issue one day after purchasing it and i brought it to them to look at. they want me to pay for the replacement of the rotors when i caused no damage to this and they think that i cause rotor issues within 2.days of having the vehicle. i contacted my lawyer and will be handling this my way. because why am i responsible for a fault on you guys end

They were polite,and informative.I have bad credit and they worked hard for me to get the car and loan I wanted. I would recommend them to an. Touny Brown your the best salesman I ever dealt with.

I had a flat and looked all over in online stock from tire dealers for an OEM tire for my MDX. I located them at AutoNation Acura. I called in for an appointment and Bud greeted me and had the paperwork all ready to go. After an hour, I got the car back and it was washed. Bud also had the techs top fluids and check the battery. I even got quick videos of my car of some items that my need attention on next visit. I waited in the very clean customer area and was able to take care of a few tasks online. No issues, very prompt, had the replacement tires in stock, very courteous. I'll be back. Thanks Bud.

My visit to AutoNation Acura Gulf Freeway was a great experience. However, the only problem I had was after trading in my vehicle it took some time before they sent the check to my credit union to paid off my vehicle.

Uniquely profreesional! Purchased new Acura and AutoNATION worked with us to obtain exactly the car we wanted with exactly the terms we wanted. the sales staff was outstanding.

Great service.

Great dealership received awesome service from my salesman Charles, and finance manager Tripp. Worked with me every step of the way. And drove off the lot with the car I wanted.

Took very good care of me. Mario was awesome

Mario had a great attitude and great customer service

Acura Gulf Freeway is the best dealership. I 💕 my 2022 Acura ASPEC! Go see Charles if you want a great hassle-free experience! This is my second ASPEC so I'm quite familiar with the exceptional service at Acura Gulf Freeway!

Great service, fast and reliable. Very professional service group. Give you a loan car for long repairs.

Had a great experience with Touny and the team at Autonation. I never expect things to be quick, easy, or fair when buying a car, but they gave me a fair price for my tradein and a reasonable price for our MDX, which my wife loves. The experience was quick and I never felt rushed.

I brought my daughters Acura RDX in on a Sat. w/o an appt. Transmission leaking and she was home for the weekend from college. I need immediate help. To my surprise w/o appt. Bud Peung grabbed my key and pulled car in shop within 2 min. At that time, the service manager Marcus Harnamji came out to let me know I will be taking care of today and had Ronnie give me a ride home. AutoNation Acura diagnosed, repaired and sent video of the problem. Ronnie even came and picked me back up from my house! This is not my first wow, top notch,service I received from this dealership. Thank you so much ! Torivio, Bud, Marcus, and Ronnie 10 stars for my rating.Ya'll are THE BEST SERVICE TEAM HANDS DOWN !!!!!!!!!!!!!!!!!!!!!!!!!!!

Great experience at Auto Nation Acura.The service tech was courteous, knowledgeable, and professional.

Great dealership and friendly atmosphere. I will definitely come back when I’m in the market for another vehicle.

I’ve been going to AutoNation Acura for service on my RDX for several years and I always get wonderful service! They are always so nice and helpful. They take great care of my vehicle and are never pushy about selling you extra services.

Awesome staff

This location is very neat and clean. Love the ambiance there. Everyone one is nice to you and very helpful and knowledgeable. Specially Nurun who answered all my questions and communicated promptly every-time. Went above and beyond to fulfill my needs at the dealership. Thanks Nurun for your help.

My service Tech did an amazing job getting my car back in time

My Acura RDX 2015 was well serviced

I bought a car there not too long and my sales man was Husain and the experience was great. Very knowledgeable about the inventory, quite professional, and worked out any kinks with the sell of the car to satisfy me. Definitely will come back and give him and Acura my future business. Go check em out. JR

Excellent customer care with a willingness to work with my needs and go the extra mile to ensure I got the best deal they could offer.

I had an enjoyable experience working with Touny and the AutoNation Acura crew. They helped me out a great deal and gave me top dollar for my trade. Loving my TLX. I will do business with again for sure.

Just got a 2020 RDX. The car is really nice! Fredrick brown was an awesome salesman. But… my credit is pretty good… and simply due to this being my “first new car” (and they said this during purchase) they were raising my interest rate no matter my credit score. After mentioning my budget. They kept trying to add extra financing charges that was obviously out the budget. Had they stuck with the interest rate per my credit score. I may have been able to get better warranty coverage. Otherwise they were very nice. -responding to owners reply. I’ve tried calling the number provided. It goes to an automation that has an option for operator assistance to direct my call. But no one answers.

The entire process from start to finish was pleasant and professional. Frederick and June were absolutely amazing and great listeners might I add. They answered every question or concerns I had. This was a hassle-free experience. I'll be sure to come back for my next vehicle.

The entire process from start to finish was pleasant and professional. Frederick and June were absolutely amazing and great listeners might I add. They answered every question or concerns I had. This was a hassle-free experience. I'll be sure to come back for my next vehicle.

Great team at autonation Acura, Fredrick and Balal were efficient and great to work with, both were courteous and helped put us in the right car for the right price. Would highly recommend autonation acura! Enjoyed working with Bud in the service department

Been coming here for about two years for maintanence and I’m always greeted by knowledgeable staff. Great customer service!

Always great service and we are taken care of very well. Thank you to all

Everytime I take my vehicle in for an oil change I always get greeted as soon as I pull in.The only thing I would say is , the first time I went in they said they put air and rotated my tires although I knew they did not since one of my air pressures was way to high and on the same tire in the same place I took it in . Once address they fixed it , but everytime I have to make sure . Then they checked the air and never put back the screw ons. Yes these are small things but if I pay for this service in advance they can at least do everything my service includes. Other than that one incident the service has been ok . Just hate the long wait times , but it’s manageable.

Rick is by far the best best salesman I have ever encountered! He makes the impossible happen! Persistent, on time, and quick to respond

Service was excellent as usual. The appointment was right on schedule. The service was great and the staff very knowledgeable! Best dealership in town!

This Acura dealership has earned my business since they moved from Almeda to League City. With a state of the art service department, I know that they are equipped with all the tools needed to repair my old, but trusty 2005 Acura TL. I specially would like to thank my service adviser Bud Peung - he rocks: always treating me right and most importantly telling me the truth and not trying to sell me something I don't need. I trust his advice like an old friend. Additional comments for 09-17-21 appointment: had to replace my car battery and it was easy as 1,2,3. Great work Bud Service update: 09-22-22 - replaced motor mounts & my car runs smooooth! Bud took care of me, as usual. Thanks guys for your great service

The service department is very efficient and helpful.

Mario was a very big help with getting me in and out with my service. Thank you very much for a quick turn around time.

I had best services experience with representative Bouth at this location more than 10 years. He is honor, friendly, and very knowledgable to explain in great details what need to be done.

Bueno

Not satisfied with financial guy at all , He is very guilty person and he rip me off when i went to get my brand new Acura RDX-2022 with them. After i left from there i read all paperwork what i have done with them , i was already not satisfy with his interest rate which is 10.99% & He want to sale me vehicle protection plan , we said no - not needed then he was arguing and try to show me some different lower rate protection plan , Again i said no but he still Add 2 protection plan which is gonna cost me 6,000 $ extra while this car already have warranty for 3 years OR 50,000 Mile . That was highly disrespectful and he was blamed my credit score is not good that’s why interest rate to high for you but as i check credit score is good and i need to do refinance . Well this car is like my dream car so he just got me but be aware guys with interest rate and yes after i find out about protection plan i will not go there for my new purchased and service. Salesman Name Charles did good Job as much as he can but overall experience looks like his hand is too tight with Finance , they don’t let him deal or talk about Finance. Thanks Charles .

Great place, I will be coming back.

service was great, performed in a timely manner. Matthew was very professional and frinendly. Good job by everyone!

Personnel are friendly and knowledgeable. Had my vehicle serviced while I waited. Informed me on what was needed. I’m very comfortable taking my vehicle to them. I highly recommend them!

Mr Tim Hebert , & David were a great help in the sale of my car. They treated me with respect & with honesty, as if I had a head on my shoulders, unlike several car salesman I’ve dealt with in the past. I would do business with either, anytime.

So in love with my 2015 Acura RDX and the service we got from AutoNation Acura! Roger Rodems was great, honest, knowledgeable and very patient (I had a hard time picking a color :))! This was my first time buying a brand new car and was prepared for a "fight" but it was absolutely not necessary! Thank you all for making this the best experience ever!! <3 UPDATED REVIEW: I've had my car for 7 years now and I'm still in love with it!! The service department here is excellent!!!

Bought my ILX in 2012 and have been coming here to get my car serviced ever since (10 years!!!) Average wait time for car servicing/ oil change is 1.5-2 hours, but it goes by quick and there’s a comfortable seating area where you can munch on snacks or make coffee/tea. All the service reps I’ve had (Matt, Bud) have been so sweet and helpful and do their best to get your car in and out.

Mario kept me updated on my service visit all the way. He was professional and courteous!

The customer service is exceptional. The Service Department is why we continue to use this dealership.

Been going to ACURA AUTONATION for over ten years and has the best car service. BUD in the service department always pleasant and takes care of me when I service my car !

Highly recommend automation Acura service Dept. My appts are always scheduled at the time that I want and I am in and out quickly. Bud always takes care of me.

Salesmen were friendly enough, facility was clean. Car had no AC after the guy emphasized how it was ice cold. Constant coolant leaks, when I called I was told that cars are "human machines" and that these things happen, basically told to pound sand. Now need a new head gasket less than 6 months after purchasing the car. I guess these things do happen when you buy from autonation.

I’d like to first start by saying Nurun Alam was a great salesman and would recommend him to others. For him 5 stars but the dealership 3. We purchased a 2017 Lincoln mkz and for the most part everything was fine. Yes, I understand when purchasing a used vehicle it is “AS IS” but it seems that the second we left the lot things started to come apart. Like if they had temporary fixes to them. The moon roof fabric came off, a panel in the inside popped out. The detail to the car was poor there was coffee stains and what seems like oil prints that all can easily come off. There were stickers previously on the vehicle which were just peeled off not cleaned so I can see the stickers and what they used to say. Again yes, I’m aware of the “AS IS” but if you’re going to fix the car and clean it up I’d recommend doing it right. I didn’t leave there with the expectation of a perfect car cause it is “USED” but I did leave there expecting to get what was shown at time of purchase also with a good detail since the car was just purchased.

I didn't expect that fast of service of my vehicle! Dealership is very clean and I didn't have to wait long in the Service Dept. My vehicle was probably ready the same day, however (and that's the reason for the 4 stars) is that their phone system goes on loops without anyone answering 50% time. Had someone picked up the phone when I called back the same day, I could have driven my vehicle home that day. Maybe they're tending to customers? Maybe their ringers are on low and phones go unheard? Even some "direct" numbers I tried go on a loop then hang up automatically after so many rings. AutoNation Acura Gulf need to step up their game when it comes to phone calls from customers.

The AutoNation experience is something I've never experienced before. They treat you like family and will work with you to make the buying process simple and enjoyable. Salesman Fredrick Brown was awesome. He worked with me and took care of me. He even followed up with me a week later to make sure I was doing fine and that make sure the truck was still performing as expected. The finance team was also helpful and walked me through all the options and financing for the truck. The Service Team was also very receptive when I went back a week later for a small issue with locks on the wheels. I will definitely recommend this dealership to my friends and colleagues. Way to Go! AutoNation

It was an amazing experience. We found the perfect vehicle, but lived two hours away. We made an appointment went and test drove it, did the paperwork and they had someone deliver it to us the next day on a trailer. The experience was amazing. Sayed and Conner were amazing.

Excellent service! The help I received from Fredrick and Tony was great! Staff was super nice all the way to the end!

I received great service. Attention to detail, And people who show that they care about my TLX. Thank You Auto Nation Acura!

These guys are consistently the best! Matt Danner explains everything so I understand exactly what my car needs. Everyone is friendly. Especially Josie the cashier! She cracks me up!

I choose 2 stars because while Acura do provide a great experience the salesman’s do not. I was previously driving an MDX SUV and I was due for another car because my lease was nearing an end. When I got there I was already going through family issues and bawling my eyes out. Husain was my salesman and he made it very well known to me that it was my ONLY OPTION to transfer my four kids and myself into a tlx car. Not having alot of knowledge on this overall situation I cried even more feeling like I had to leave in a car with four kids in my backseat… After talking to someone about how uncomfortable my kids and I were, we started looking into the possibles and found out that not only did he make me feel as if that was my only choice, he added numbers to my car sticker so now I am upside down and can’t get out of this car unless I put a huge deposit down to get out of this car. These people take advantage of women with kids and no knowledge about how they do things there. Husain could have helped my kids and I be comfortable but instead himself and his coworkers worked together to put my kids and I in the most horrible and uncomfortable position ever. I wouldn’t recommend any woman to walk in there if your not highly knowledge on car sales. I hate Acura salesmen and can’t wait to sale this car and move on.

I choose 2 stars because while Acura do provide a great experience the salesman’s do not. I was previously driving an MDX SUV and I was due for another car because my lease was nearing an end. When I got there I was already going through family issues and bawling my eyes out. Husain was my salesman and he made it very well known to me that it was my ONLY OPTION to transfer my four kids and myself into a tlx car. Not having alot of knowledge on this overall situation I cried even more feeling like I had to leave in a car with four kids in my backseat… After talking to someone about how uncomfortable my kids and I were, we started looking into the possibles and found out that not only did he make me feel as if that was my only choice, he added numbers to my car sticker so now I am upside down and can’t get out of this car unless I put a huge deposit down to get out of this car. These people take advantage of women with kids and no knowledge about how they do things there. Husain could have helped my kids and I be comfortable but instead himself and his coworkers worked together to put my kids and I in the most horrible and uncomfortable position ever. I wouldn’t recommend any woman to walk in there if your not highly knowledge on car sales. I hate Acura salesmen and can’t wait to sale this car and move on.

I don’t recommend Acura Gulf Freeway because while Acura do provide a great experience the salesman’s do not. I was previously driving an MDX SUV and I was due for another car because my lease was nearing an end. When I got there I was already going through family issues and bawling my eyes out. Husain was my salesman and he made it very well known to me that it was my ONLY OPTION to transfer my four kids and myself into a tlx car. Not having alot of knowledge on this overall situation I cried even more feeling like I had to leave in a car with four kids in my backseat… After talking to someone about how uncomfortable my kids and I were, we started looking into the possibles and found out that not only did he make me feel as if that was my only choice, he added numbers to my car sticker so now I am upside down and can’t get out of this car unless I put a huge deposit down to get out of this car. I went back for help from them and they refused to help me. These people take advantage of women with kids and no knowledge about how they do things there. Husain could have helped my kids and I be comfortable but instead himself and his coworkers worked together to put my kids and I in the most horrible and uncomfortable position ever. I wouldn’t recommend any woman to walk in there if your not highly knowledge on car sales. I hate Acura salesmen and can’t wait to sale this car and move on.

5 Stars to the service department here. They really try and do the right thing. Always friendly and upfront about what needs to be done. They text or call with updates throughout the process.

Great service. Great customer satisfaction. Mathew was a great advisor. Attended me to my needs

Was given explanation and photo of issue that needs attention on my vehicle.

Matthew was very helpful in the service department when my MDX needed repair. Communication was great and the repair wad done quick.

I always feel valued when I take my vehicle to Acura for service. They are friendly and communication is excellent. I appreciate the amazing customer service.

Great service from Mario!

great location with great service. Sales experience went smoothly and when I went to get my car serviced, they got us in for an appointment and took care of us in a timely manner even though there was a long line of cars. Mario helped with our service repairs and he was kind, professional, and honest.

My boyfriend purchased a vehicle at this location on March 3, 2022 as of August 6, 2022 he has still not received his license plates and they have not been communicating with us as to when they will be in. They have told us multiple times they will be in the mail however that appears to be a lie, as he has had to get 3 temp paper plates. The customer service is extremely disappointing and we will not be purchasing any vehicles here in the future due to the lack of respect we have been experiencing repeatedly.

This Acura dealership really gives great customer service every time I've been there. The staff are always friendly and explain repair options thoroughly. A special thanks to Angel who was a pleasure driving the shuttle vehicle they provided yesterday.

Highly recommend automation Acura service Dept. My appts are always scheduled and Iam in and out quickly. Bud always takes care of his customers and this is why I have been using them for 13 years.

This was the best and easiest buying experience ever. My salesman Stephen was very upfront and honest from our initial contact until the end. He was very helpful and courteous. Ms. June was also very very helpful and I would definitely recommend this location for your purchase.

Organized and efficient operation. Meets or exceeds timing expectations every time. Courteous and friendly staff.

Overall great experience! We received a fair price for our Nissan Murano. Exceeded what we were offered at other dealerships and met our expectation. Dominic Dixon was our salesman and he did a terrific job of keeping us comfortable while we waited an updated on the progress of the transaction.

My salesman, Charles, was wonderful! He is very personable, and we conducted many aspects virtually. Mrs. June, the business manager, was fantastic as well! I love my vehicle and would purchase from this dealership again.

Never thought that online trading could be so helpful because of so many scammers online until I met Mrs. Anita who changed my life and that of my family. I invested $1000 and got $14,670 Within a week. she is an expert and also proven to be trustworthy and reliable. Contact her via: WhatsApp:+12133736954 Email:anitacrypto44@gmail.com

I thoroughly enjoyed my experience at Autonation. They were kind and courteous and made the process of getting my dream car quick and easy. Highly recommend.

This the second time I have been there. I called to see if they had a tire I needed (Discount Tire did not have them) I was told they did and could install right away. I was so glad since my tire had a nail which really did a number on it. It was quick and they even washed my car. Friendly staff. I have a 2021 RDX and will definitely continue using this dealership for my auto maintenance. Thanks

My only grandson was dreaming of an older Ford Mustang. He’s graduating this May and going off to Texas A&M in August. He was totally blown away when his mom and I drove up in his dream car. AutoNation Acura Gulf Freeway helped us deliver this car. They were knowledgeable, and easy to work with. There were a few delays because of a part having to be ordered, but they kept us informed. When it was time to pick up the vehicle, the dealership had the car shining and looking brand new. I would recommend calling AutoNation to help your dream car become a reality too.

Emily Alison is amazing to work with. She makes the entire process of investment so incredibly easy I initially made an investment of about $1000 in not less than 7 days of trading I earned $11,500, Not only is she an excellent communicator, she is continually on top of everything and very helpful. I would like to take this opportunity to highly recommend Mrs Emily Alison for your forex/bitcoin investments. You can contact her via WhatsApp : +14343732110 Email: emilyalison691@gmail.com

Very good service department and very efficient.

Invest with a well known company where you will have access to create and fund your account yourself, have full access to be monitoring your trading, how your profit goes ,and at the end of every successful trading, you can place your withdrawal requests to your bank account or bitcoin wallet with no stress. I am a living witness. With MRS. KATHERINE PETTY , trading is made easy. Here are possible link to contact her whatsApp: +1(979)221-2391 Email: pettykatherine452@gmail.com

The service department is great! Always friendly and timely. Would recommend this dealership Love the friendly staff at this dealership, Tripp was awesome to work with! They go above and beyond here

Great service and fair prices.

I went in to get my oil changed and my advisor told me my wiper are squalling and need to be replaced right a way. The problem with that is that I just bought new wipers and installed it two days ago and no matter how cheep it should not be that bad to need to be replaced soon. Same thing with my air filter and cabin filter and my Tiers and I had just got my tires rotated and balanced at Costco an hour before i went to this dealer. So Carful when they tell you something needs to be replaced right a way.

GREAT SERVICE, Hilary was great, friendly and helpful. The team went above and beyond sending me the extra parts I needed for my truck.

very pleased with the sales team no pressure and helped with anything I needed Chris was a great person and so was Lois and the finance lady

Marcus and his team in the service department are AWESOME and a Godsend! I had to have my windshield replaced due to a defect and Acura wasn't going to fix it. Marcus stood in the gap on my behalf & got my request approved. I knew it was going to take some time due to the shortages going on everywhere. But I happened to reach out to him this past Sunday to obtain a status update and he had a loaner ready for me 3-4 days later. They took my car in, put me in the hands of Buoth and he took good care of me from there. He made sure my car got its scheduled service in addition to my windshield replacement and had my car washed and cleaned for me by the time I picked it up that afternoon. I cannot say enough about the service and experience I have received from Autonation Acura since I drove off the lot with my brand new RDX this past July. I am reassured that I made the right decision with my purchase. Thank You soooo much Marcus & Buoth....I am truly grateful for you both!!

Friendly and thorough service!

salesmen and GM will not answer your call after you leave.had 4 issues with a suv I purchased. took it back day after purchase and they said all 4 would be fixed but they were not. car still has suspension issues and nobody will take my call. return your car within the 5 day window if it's not perfect as all promises of repairs to keep it are false.

Great experience we had at Acura auto nation associates Connor and Vishal They we’re both great and got us the cars that matched our needs I will definitely come back again to purchase a car! Overall guest satisfaction and hospitality was great!

AutoNation Acura is always professional and courteous. The service is very easy to work with and they are always trustworthy. I am very satisfied with them.

Really helpful and friendly staff. Didn’t try to up sell me a bunch of stuff. They had exactly the car I was looking for.

This place rocks always gets me in and out and always very good customer care.

great service, the wait was not long.

These guys always take great care of me!

Frederick Brown is excellent. His customer service is outstanding. He is polite, listens and go the extra mile. He went to work immediately on getting the truck we wanted transferred, as well as step by step follow up. He made it happen hassle free. I recommend asking for Fredrick.

My fiancé and I were greeted by a salesman by the name of Fredrick. We were there to purchase a Ram 1500. Fredrick was approachable at first until we asked to drive the vehicle to test it out. He wouldn't let us step on the gas to hard to see how the truck drove. ( we were never speeding or wanted too) he didn't allow my fiancé to hold the truck keys when he asked to turn the truck on. When we got back inside to talk numbers and he kept saying that this sale "doesn't matter " to him " this is only my retirement job, I'm Gucci. If you get this truck or not I'm good. " and laughed it off. Not sure if that's a technique sales man use but i have never had someone who wanted to sell say that before. When it was our turn to talk to the finance department Fredrick never once showed interest to checkup on us. He was in a room next to ours that had see through windows playing his guitar instead. While my fiancé and I were talking about the truck Fredrick finally came out to us and said "hey guys are you guys buying the truck? We are now closed I have family, I live an hour away by sugar land . Can you speed it up?? " My fiancé and I decided to just go home. Fast forward two weeks later my husband has me call to see if the truck is there and I speak to Fredrick. I ask him to check if the truck is available. He responds and says "I doubt it but I will check, if yall were smart you guys should have gotten it that day. You both were here for 7+ hours. The truck was ready for You guys. It's not available it is sold. But you both can look online and come back in to keep looking." We are not people who write reviews but this was crappy care less service. We will gladly take our business else where

Very attentive with knowledgeable customer service. Additionally, the are quick and efficient with the service and repairs.

great service and awesome folks who care about you and your car.

So Far, always professional and caring about my vehicle. Wish I would have bought my vehicle there but didn't. But will continue to use them.

Great customer service! Always friendly! Fast and easy! You always feel like one of the family! 🥰 Services are quick and well done! Highly recommend!! Especially Mark Capel! Ask for him! 😉

The dealership was very clean and comfortable. Everyone I came in contact with was very friendly. Matt was the salesman I dealt with. He was very knowledgeable. He was very thorough and went over many aspects of the car and told me if I had any other questions to give him a call. In fact he called the next day to see if I had any other questions and told me again to call with any further questions. I would recommend this dealership and Matt to anyone in the market for an Acura.

Great warranty work. Faster than estimated. Thanks

I had best services experience with representative Bouth at this location more than 10 years. He is honor, friendly, and very knowledgable to explain in great details what need to be done.

I am never disappointed In the service, efficiency and staff when getting my vehicle serviced. From the time I arrive I am greeted and work done as promised. Bud Peung is a huge asset to your team.

Matt in the Service Department took care of us. Thanks!

Service is always great. I enjoy getting car washed after service although the wash this time was not as good as in past.

The staff was friendly and very helpful. Even with the current car shortage, they had a good deal on a good car that was in my price range. Most of the dealerships we visited weren't able to do that. Their job is to sell products, but I never felt pressured. I would buy from them again.

Great customer service! Everyone so helpful!

Both the sales and service department are amazing. Bud in the service department is the best. He is incredibly amazing..Always so helpful and never tries to sell you anything you don't need. He follows up with you as well. I keep coming back to this dealership....more for the service than anything. Absolutely spectacular!!! First rate...first quality

Hillary Hart was excellent to deal with. She was very up front and worked to get me a deal that was satisfactory.

My story begun when the three other Acura dealers did a bait and switch on me. After walking away from the other dealers, I walked into AutoNation and they gave me the car I wanted for the agreed price back in 2013. I have been taking it there for service since then. I have always been treated like a valued customer and have never had a problem with service. They go above and beyond to ensure their customers are satisfied with their service. I could give anecdotes of bad experiences I've had with other dealers but I'll just keep it short and say that it has been great. Just be a smart consumer and it will be a good experience. You can easily get tempted to upgrade to a new note seeing the shiny new ones and cool new features. As for me, I chose to enjoy my 8 year old vehicle until it needs to be replaced.

It was an absolute joy to work with Brian Cobham & Tori Nguyen, along with everyone else in the used and new car management who played a huge role in making me feel comfortable with my purchase decision. I will continue to recommend AutoNation Gulf Freeway, Acura to my friends and family & if I need another vehicle in the future I’ll be coming back. Thank you all so very much!!

Great experience. No haggle. No hidden fees. Highly Recommend!

We have been customers since 2008 and have always received great service. Bud, our service Manager, always makes sure we are taken care of. Timely appointments, loaner car when needed, etc. I highly recommend!!!

Brian was awesome, the whole team here was. Zero percent “salesy” and I felt empowered to make my own purchasing decisions. Their effort felt genuine and I 100% recommend buying from here.

Buoth was awesome. He made sure everything was taken care of for me to come in and get what was needed done in a timely manner. It was nice to be able to text to let him know that I was on my way so he could have everything ready when I arrived. The scheduling person on the other hand was not as knowledgeable about what I needed done and had to ask for Buoth to help schedule, otherwise great experience.

Dustin D couldn’t have been more helpful and friendly. I did an online appraisal to sell/trade-in my vehicle. They honored the appraisal and didn’t try to lowball me. Ended up trading for a vehicle at the autonation Ford dealership up the road. Dustin made the process super easy and will definitely look at doing business with them again. 5 out of 5 stars.

This dealership is highly recommended! When you go ask for Mark Capel Junior! I always feel like car dealers are just trying to get a sale out of you, but not this guy! He made me feel welcome and listened to all my concerns and answered my questions truthfully. He helped me get into my dream car. I have never met someone so nice, caring and passionate about their job. Excellent customer service! Thank you 💕

Had a wonderful experience with Autonation and specifically Mark Capel. They were very fair in our deal, prompt with service, and completely hassle free. This was our family’s 4th vehicle purchase with them and will continue to support them in future purchases. Highly recommend!

The service department is great, always fast and helpful. Bud and Matt are stars!

The guys always take care of us. This is why we will continue to have our car serviced at Acura League City.

I was in and out quickly and treated very well! I always look forward to my visit. They keep my car running smoothly!

I brought my car in for a fuel pump repair recently at this dealer and the service was great. The pump was covered under recall so there was no cost associated with it, and they didn't try to up sell me on anything. I also bought the car there and they were as nice as can be. Would recommend this dealer for anyone looking to purchase or service an Acura. Though I can't speak to what there service prices are when things aren't covered by warranty or recall.

Excellent customer service. Bud, service advisor, very nice and helpful

Very helpful and courteous. Very efficient. Matt Danner was very polite. Good job!

Willingness to find you what you need

I purchased my 2006 MDX from Champion Acura (now AutoNation) in 2006, and have always had it serviced at this dealership. From sales to service, this dealership is one of the best. Just took my MDX there yesterday for oil change and state inspection, and Bud Peung is always wonderful to work with. Even though I have an older model, they still treat it the same way as the new ones. Thanks to Bud and the entire team!

Good experience. Everything went sooth. Good customer service.

Very professional and courteous encounters with each Service Technician that I encountered. Pleased with the service that I received from beginning to end. This was my first experience with AutoNation Acura...I was searching for a different experience with Acura dealerships. Seems like I've found it!

First, the Acura RDX is a beautiful well made car. DRIVES LIKE A DREAM. Our sales person, Hillary was very knowledgeable and professional. Everyone at the dealership was friendly, helpful, and ready to help us with anything we needed. I highly recommend AutoNation Acura Gulf Freeway

I always bring my MDX for service here. They are very professional, do good work and there’s plenty of room to relax while you wait.

World class service a little haggle not much ,

Purchased a 2012 Honda Pilot. My mechanic inspected the car and found some issues. Upon communicating with AutoNation the agreed to check the car again. With their inspection the acknowledged that one of the items was noted by them but not repaired for some reason. Of the 3 items 2 were repaired and the other was stated to be in acceptable and safe condition. Repairs were done free of cost but this was within 3 days of purchase and the window for returns.

Service was very attentive. A+. Quick and informative.

I love AutoNation, they have have always completed my car service in a timely manner.

I have used the service department at Auto Nation Acura for several years and I have always found the service to be excellent. Bud, the service representative I use, has always been informative and explains what the car needs.

Matthew provided great service and answered any questions we had. My husband and I really love the friendliness of the staff. The service time was good also.

My sales advisor mark was one of the best car dealers I?ve dealt with. He was very honest, and knowledgeable. He made a tedious experience feel very easy and comforting. I will definitely do business with him again!

Bud in service is excellent. He has helped us for years and is always top notch!

I always use the dealer for my NSX service because they have a certified mechanic. He?s good. Bud, The Service Advisor is great as well.

Service appointments are always thorough and consistent. Friendly, helpful staff and high standards make it my go-to for my 2016 Acura TLX.

Great costumer service, friendly salesman,finance service was great and well welcomed

Very nice and accommodating!

This dealership and service department always complies to my list of repairs needed and are always very courteous .

The service I received was very professional and timely. I received a loaner car and the repairs to my car were completed within the timeframe that was stated. The service representative was professional and courteous and provided details about the repairs that were needed on my car as well as cost information. Job well done.

Very professional staff. There was a nice waiting area for us to wait for our vehicle to be serviced. We were kept updated on progress with the service being performed on our vehicle.

Went in on Saturday for an emission system warning. Got in and out in an hour and a half. Fast and courteous service.

They were very professional and friendly. Matt, my salesman explained everything to me about the car I purchased. Tori in financial was very nice and explained everything also.

They worked consistently to find the leak in my airconditioning system! It was repaired, and I would only trust my Acura to this dealership. Thank you,

Was in need of a vehicle and Mark Capel was so helpful through this journey. He is full of knowledge and knew exactly what I wanted and within my price range. Highly recommend this place and my salesman Mark Capel

Great experience with our salesperson FREDRICK BROWN! He was professional and helpful. He made getting my granddaughter's first car a great experience.

The way they treated me and the way they explained everything in detail to me. That’s why I keep coming back.

The entire experience with your purchase of my BMW 335i was fast, precise, and an easy vehicle sale experience. I'm extremely impressed with the service that was offered and delivered, and will be using and recommending your service in the future. Also, your Vehicle Acquisition Manager Dustin Daughenbaugh who assisted me with your purchase of my vehicle is as good as it gets. He was helpful and precise throughout the sale from appraisal to purchase. Thank you again for helping me with the sale of my BMW 335i.

Hilary Hart was wonderful from start to finish. Answered all my questions and responded to me promptly. Highly recommend her if you’re looking to purchase a vehicle! Thank You AutoNation Acura Gulf Freeway

The whole team at League City Acura made the buying process easy and fun!

Good and very helpful and also very fasting working on getting my car back

As alway Bud was attentive, honest, and took care of me in a timely manner

They do a great job and they are fast. Very nice waiting area.

Excellent service Bud. Thanks

They really treat their customers very well . They try to meet all your needs and make sure you are satisfied.

Always good experience Boutd is great Thank you

Awesome! No complaints! Staff is extremely courteous and personable!

Sales person was courteous and knowledgeable. We were so pleased that our salesman was not pushy. After we purchased our vehicle, he took the time to explain how the majority of accessories worked! Very happy!

Excellent service! Been using them for over 10 years! Acura’s are the best!

Our service experience was excellent with Matthew and his team. The work was done quickly, the estimate matched our budget and our vehicle was cleaned when returned to us.

I brought my car in for service Thursday after snowpocalypse for service without an appointment and Buoth took care of me and my car! He is always professional and very responsive to my questions!

I have used AutoNation Acura for several years. I would definitely recommend AutoNation for sales and service. Their personnel are considered and professional .

Pleasent as usual. The staff is very professional and always takes care of me.

The buying process was nice and easy. Sales person Hilary and manager Connor were a hassle free. We did not go back and forth with negotiation and got the deal I wanted.

Great service, effortless process, great vehicle!!!

Keep coming back to this dealership because of the great sales and service.

I have been buying cars for many years and have been thru some really bad salespersons and dealerships along the way. This dealership and Conner O'Keefe made buying a car a very pleasant experience for a change. I recommend them if you are interested in purchasing a vehicle.

Service is always exceptional. Staff is very friendly and knowledgeable

Our sales consultant, Husain, went above and beyond to make our experience purchasing a TLX enjoyable. This includes his initial greeting, to the test drive (s) and thoroughly explaining the operation of the vehicle, to follow-up questions and concerns. He has been there every step of the way. Hats off to the other employees who made themselves known to us. It seems everyone there at Auto Nation Acura Gulf Freeway is there to help - complete with a genuinely friendly professionalism.

Love the excellent service I always receive at AutoNation Acura. Bud is the BEST! Super efficient and gets me in and out on time as promised.

great customer service, friendly managers . Answer all questions concerning your vehicle.

As an out of state buyer I flew to dealership to purchase car and this dealer went above and beyond what I expected. Vehicle was prepared and waiting for me with all out of state paperwork ready for signing. Top notch and very professional dealer and will gladly buy here again.

my service rep. is excellent, he always take good care of me

I normally perform my own service but for my first oil change and inspection thought I'd try out Auto Nation's service department. I was pleasantly surprised that the price was on par with what it would have cost me to do it and I didn't have to crawl around on the garage floor. Got an oil change and tires rotated in about 30 minutes. Great experience.

The salesperson was very knowledgeable, courteous and not pushy at all. We felt comfortable.

Friendly service though very busy. Bud was a life saver !

Mark Capel at AN Acura GF was fantastic! I shopped 9 states and over 12 Acura dealerships online due to Covid and Mark was a tremendous help. This dealership was 7 hours from my home but they earned my business and gave me my BEST deal. If you are in the market for a MDX or any new or used car, reach out to these guys! I can’t say enough about them. Five stars in my book!🥇🥇🥇🥇🥇

The service dept has been great. Tripp, our wonderful sales guy, has been so helpful. However, I am probably going to trade my brand new Acura rdx for another make of car. The transmission is very jerky and the suspension is rough. This is supposed to be a luxury vehicle and I am very disappointed in Acura. I had a marvelous Honda crv and thought I would take a step up to Acura but that was a mistake. The service department personnel were very nice and friendly but they said that's just how this new transmission is.

Bud went above and beyond to find a part that was out of stock. He did everything possible to get our 2010 Acura repair ed. So thankful to have the car back and running like new!

Great experience purchasing my new car from AutoNation Acura! Thanks Brian!

To Whom It May Concern: The salesman, Sayed Husain Hasanzada was very helpful in all aspects and was very professional and polite. He is very energetic and did a great job representing AutoNation Acura dealership. The sales manager, Connor O’Keefe, also made the sale very easy and was responsible for making up our minds to buy the new MDX. He would negotiate to the extent and we were very pleased with his cooperation, being open to some negotiation and also represented AutoNation Acura with great confidence. The financial person, Tori, also did a great job in making the paperwork easy, quick, and gave us added confidence in the sale. AutoNationAcura should be very proud of this dealership and the employees we dealt with in our experience of buying a car. Sincerely, Glenn Buday

Very friendly service department!

They are always friendly and do whatever it takes to make you happy.

Great pricing, fast service, and excellent customer service!

Bud is my service advisor and he is always very Professional, honest and is always on top of getting my service done in a timely manner. I have been a customer for 5 years and would totally recommend there service center

As always, made appointment and everything was done on time, complimentary car wash . Bud, Matt work great as team and Josephine at checkout is very friendly and professional. 5 star service 👍

Keeping me up to date on what services need to be done.

I just bought a used car from Autonation Acura Gulf Fwy. Very friendly and attentive staff. Brian C. was a pleasure to purchase from. They were willing to fix minor parts in need of service (windshield, washer fluid nozzle, etc), and are easy to reach by phone or walk in and don’t leave you waiting very long for help.

Excellent service for my 2017 Acura RDX

Fred Brown my sales person was outstanding. The process did take some time due to my credit but Fred was right there to answer any questions or concerns the best auto buying exsperience I have ever had .Thank you for hiring such wonderful employees.

There were really nice and helpful. Our Salesperson Frederick was very knowledgeable and attentive. Yes I would highly recommend them.

I would recommend this dealership for ALL your car needs. The customer service is premier. Other dealerships should take note!

Bud the service tech was awesome. However, I was told that my battery was in good shape. After leaving the dealership I stop at HEB in Pearland with my wife. After shopping, the car would not start. I called roadside assistance and found out that it was the battery. After getting a boost I started the car and went to a local mechanic shop and bought a new battery. If I was told I had a bad battery I would have bought the lifetime battery from the dealership. I did not agree with the charge of labor. $21.00 labor to change the oil. $59.95 to service transmission and $117,00 to change brake fluid. A total labor charge of $197.95, To be fair I was given a $20.00 off for oil change.

Excellent and timely service

Acura AutoNation Gulf Freeway provides efficient and prompt services. The waiting area is spotless, comfortable, and feels safe. Matthew Danner provides straightforward support and is honest and punctual. He deserves a raise!

Great customer service. Matthew was very patient and thorough. I won’t take my car anywhere else.

We bought an Acura RDX from Frederick Brown at AutoNation Acura on 11.25/2020. We had a wonderful car buying experience with Mr. Brown. He is very professional, knowledgeable, helpful and friendly. We will definitely recommend friends, family or anyone we hear is looking to buy a vehicle to Frederick at AutoNation Acura.

Waited on in timely manner. Liked how the Service Attendant explained everything from the inspection to me, such as things that need to be addressed.

always have good service at this location. the service advisor are very knowable.

Special services and polite, professional service is the hallmark of AutoNation on the Gulf Freeway!

They are fast, friendly and knowledgeable!

Great experience. I appreciate that there was no ?high pressure?. Thanks!

I just got another lease from this dealer, these people are good, no one can beat them, if you want a good deal and great customer service come to them Matt Hindt and Connor are very professional kind and helpful. All the process was smooth and never was push to get some extras at the financial depot, which is the place where ever dealer loose the perfect score. Good job guys.

A friend of mine just bought a car from Fredrick Brown at this dealership and is still raving about her experience which was far above what she expected. She was impressed with Mr. Brown’s knowledge and sincere desire to help her find the perfect car. I will definitely contact Mr. Brown when I buy my new car in 2021.

I was very impressed with this Acura Dealership. My service guy, Bud, and his manager, Michael, were very respectful of my time and money. They kept me informed with every step of getting my car's work done! Thank you Bud and Michael!! R

Bud was very helpful and knowledgeable as well. I purchased a car 5 years ago.