Recent Reviews from AutoNation Acura Gulf Freeway

Got a used Tacoma from here and my wife and I are very happy with our purchase. Definitely one of the better dealerships I’ve done business with. They are fair on price and won’t lowball your trade in. Check them out if you’re in the market for a used vehicle.

The salesman was very knowledge and earnest and straightforward. I enjoyed the experience. The dealership worked with out needs. Plan to buy another vehicle from them in the future.

From purchasing my 2021 TLX in June 2021 to my recent visit regarding my tire, the staff has been excellent, personable and helpful.

Came in to purchase a 2013 Acura RDX. Nurun, the salesperson that helped me out was very friendly and helpful and told me that the low mileage car that I am purchasing is an AutoNation Certified vehicles that passed up to 125 points inspection and carry a 90-day, 4000 mile warranty. After I drove the car home and found out that the car jack in the trunk has missing parts and the cargo light assembly was completely missing. I called and explained the situation to Janice in the service department and was told that they are not able to do anything and I have to pay to get the missing parts. Very disappointing that this so called certified vehicle that passed their 125 points inspection with several missing parts and now I am left footing the bill for their mistakes. The car also has alignment issue that the technician did the alignment service on 1/7/22 but didn't fix and I took it back on 1/13/22, spoke with Buoth Peung, the service adviser to get it realign but was told the alignment was still good. However, the alignment is still off as I drive so today I took it to another car repair shop to get an alignment check and sure enough the alignment is off (as in the photo of the 2 alignment reports - the left side was done at Acura, the right side was done today showing the alignment was not done correctly). Spoke with Nurun, the salesperson today but was told he is in sales and can't do much about the issues. I will have to talk with Marcus the service manager or Steven Cook the GM. Very disappointed at the company's unprofessionalism way of treating their customers after the sales. Will post update if things started to change.

I had an excellent sales experience with Hilary Hart at AutoNation Acura Gulf Freeway last weekend. She answered my initial questions with ease and allowed ample time for me to independently assess whether or not the vehicle would meet my needs without adding any extra sales pressure or tactics to deal with while trying to make that decision. I am very thankful for the no-nonsense approach Hilary & AutoNation offered and I would easily recommend them over the other Houston area Acura dealers I interacted with prior to making my purchase here (especially J___ E____ lol).

Great customer service and care, helped me get the car I wanted in a very short time, even went beyond service to make sure my 86 was perfect

great service, the wait was not long.

These guys always take great care of me!

Frederick Brown is excellent. His customer service is outstanding. He is polite, listens and go the extra mile. He went to work immediately on getting the truck we wanted transferred, as well as step by step follow up. He made it happen hassle free. I recommend asking for Fredrick.

This was my first time going to service my vehicle and it went great. Made the appointment with Matt and he took care of me. Very helpful guy.

By far the best car buying experience I have ever had. Christian the sales person was honest, patient and up front with me through the entire buying process. I purchased a jeep and decided I wanted another jeep from a different store. Christian and the general manager took care of me no questions asked. Awesome people that actually care about customer satisfaction. I recommend this dealer to anyone looking for a new or used vehicle. The best!

By far the best car buying experience I have had. The sales associate was friendly and helpful without being pushy and aggressive. Be was knowledgeable about the vehicle even though it was a used vehicle that was different than their primarily make if vehicle. Even after the purchase he was able to help with an issue my purchased vehicle was having. I really expected to be told “good luck” since I purchased an “as is” vehicle but they took care of me anyway. My next vehicle purchase will definitely start with the Autonation team.

Dustin the acquisition manager provided the very best customer service I have ever received at a dealership… He treated me fairly on our car sale and communicated with me ever step.. A very good customer service experience. Great job Dustin!

Service experience was very positive. The team diagnosed the issue quickly (check engine light was on), and made the repair on the same day. Service technician clearly communicated the issue and the repair cost. I picked the car up the following morning.

I had a fantastic experience at AutoNation Acura in League City. I was looking for a very specific vehicle (2022 RDX A-Spec with Advance package in silver and black). Although they didn’t initially have my vehicle on the lot, they called me the day the vehicle arrived at the dealership and I closed on it the next day. Nurun and Connor took great care of me, and I was able to wrap up all the paperwork within an hour, and that included trading my vehicle. I plan on holding on to my RDX for a while, but when it’s time for my next Acura, AutoNation Acura will be my first and only stop. P.S. The 2022 RDX A-Spec with Advance is an amazing vehicle and fun to drive.

Had one of the most pleasant car buying experience ever here. They offered a great price even at a time like this when the car market is crazy. I'm the type that loves to haggle. But They offer a "no haggle" price and it was definitely the best price in the Houston area. Maybe even in the country. I was literally looking in other states as well for this vehicle. Glad to find one nearby

Dustin was great they bought my truck for the online appraisal value

Great service as expected; especially during the Xmas holiday weekend.

The staff at the store is very pleasant very informative low pressure doesn’t seem to slithery for auto sales however getting to the dealership is a little bit of a challenge with all the construction on the freeway so be very careful you don’t pass the exit.

Went in for an oil change and overall check. My advisor was very thorough and did a great job explaining everything to me.

The customer service in the Service Center is fantastic.

This dealership gave great service all around from the very beginning with my professional sales rep Nurun and the manager Conner and Tory the finance manager was super nice as well. Thank you for all the help with my TLX Type s purchase super excited

I purchased a beautiful Escalade from a salesman named Fredrick Brown, I found it online and was coming from Arizona to pick it up, the team made this transaction seamless by emailing me all the documents to sign and Fredrick delivered it to the valet at the airport for me, so I could jump in our new suv upon landing, and hit the road. I highly recommend calling Fredrick if you are in the market for a new vehicle.

Friendly staff that are very helpful and go above and beyond to ensure customer satisfaction. Thanks for the great work on my car, Ronnie!

I had a pleasant experience here. Hilary helped me out. Kept in contact with me about the vehicle which I appreciated. Everything went smooth and took home the vehicle. Good job all the way around. Definitely recommend. I will be back for another.

One of the best dealership experiences I have had. Louis was a pleasure to deal with. The finance manager, unlike others I have dealt with, was not push or overbearing. A+ experience for me.

Dustin made this a very easy process and he was very patient with an injury I suffered right in the middle of negotiations. He's a great asset to your company. Thank you again, Happy Holidays.

My sale rep Charles was great and went above and beyond to ensure the process went smoothly. We love our new MDX! Acura has stepped up their game with all of their vehicles. When it is time to replace my other car I will be highly considering the new Acura TLX Type S and would visit AutoNation Acura due to their upfront honesty and straight to the point deal without the need to play games to make a deal happen.

We stopped into dealership knowing exactly what we wanted. Sayed Husain Hasanzada was the sales rep. we dealt with. He went above and beyond to search the entire AutoNation inventory, drove across town to bring the vehicle to us to look at. It was such a relief not having to make the drive ourselves. He brought back exactly what we wanted and within our price range and within 48 hours, we drove away in my daughters' truck of her dreams. Thank you Husain!!

nice place, good people, always clean

Friendly staff that are very helpful thanks for the great work on my car

Nurun is a great salesman.

Great experience in and out. Hussain was very professional.Thanks Hussain!

Ronnie Kou is really helpful and cooperative - excellent experience

Bought a used vehicle from Autonation Acura online. There were some issues with the vehicle and the salesman got them all fixed for free prior to delivery. Great experience and would buy again from them.

I live out in Atlanta and decided to buy a car out here because AutoNation Acura had the specific one I was looking for. I got to work with Nurun and Tory over the phone and through email. Overall, it went great and smooth. They had to send documentation for me to sign at another Autonation (Ford in Marrietta) dealership here in Atlanta and it wasn't the greatest experience. But that's not on Nurun or Tory. Please consider using docusign for other people looking to purchase online. That way it cuts down on wait time for papers to be delivered and folks don't have to deal with a dealership that gets upset the car wasn't bought from them and they have to do some work.

MAKE SURE THEY TELL YOU ABOUT THE 5 DAY RULE I came to AutoNation Acura in league city to get another car after a bad accident totaled out my vehicle. I didn't get approved the day I signed or so they told me, they held the car for 5 days. I had the car 24 hrs and returned it because it wasn't to my liking. Acura is now telling me the 2019 RDX that I returned is the vehicle I have to keep. I don't know what is wrong with this company. I will never do business here ever again. MANAGERS OF ACURA ARE SO RUDE. All this started last month and this company is still try to haggle me...never again will I do business here.

Only serviced in this dealership for about 10 years since I got it as new car. My acura has 160,000k miles and drives similar to the day I first got it... Now it is my daughter's first car. Thank you Autonation Acura!

My fiancé and I were greeted by a salesman by the name of Fredrick. We were there to purchase a Ram 1500. Fredrick was approachable at first until we asked to drive the vehicle to test it out. He wouldn't let us step on the gas to hard to see how the truck drove. ( we were never speeding or wanted too) he didn't allow my fiancé to hold the truck keys when he asked to turn the truck on. When we got back inside to talk numbers and he kept saying that this sale "doesn't matter " to him " this is only my retirement job, I'm Gucci. If you get this truck or not I'm good. " and laughed it off. Not sure if that's a technique sales man use but i have never had someone who wanted to sell say that before. When it was our turn to talk to the finance department Fredrick never once showed interest to checkup on us. He was in a room next to ours that had see through windows playing his guitar instead. While my fiancé and I were talking about the truck Fredrick finally came out to us and said "hey guys are you guys buying the truck? We are now closed I have family, I live an hour away by sugar land . Can you speed it up?? " My fiancé and I decided to just go home. Fast forward two weeks later my husband has me call to see if the truck is there and I speak to Fredrick. I ask him to check if the truck is available. He responds and says "I doubt it but I will check, if yall were smart you guys should have gotten it that day. You both were here for 7+ hours. The truck was ready for You guys. It's not available it is sold. But you both can look online and come back in to keep looking." We are not people who write reviews but this was crappy care less service. We will gladly take our business else where

Matthew in the service department, as well as everyone there, always provide excellent customer service. I've taken my mdx in twice to be serviced and I was offered the same great service both times. Thank you!

Very attentive with knowledgeable customer service. Additionally, the are quick and efficient with the service and repairs.

Great staff and vehicle selection

Bud is always great to work with at this dealership. Thanks for the great service.

Scheduled and took wifes 2018 RDX for oil change. Drove over 50 miles each way. Scheduled as a waiter. Was waiting over 2 plus hours. Oil change and tire rotation and inspection. Bud, took care of me and was the service advisor. I got to Autonation Acura at 1105 for my appointment at 1130. Bud checked in my car. I did not get my car back until around 1420. Bud went to lunch and did not give my keys to any other service advisor. I finally had to ask where my car was and have Josie the cashier find my car. Very disappointing.

We bought a 2020 RDX best experience ever!! Hillary was so amazing to work with, the general manager went ABOVE and beyond our expectations. We would definitely recommend this dealership and the staff. Incredible experience and well worth it.

From the minute I called I knew that Hilary was going to help me find a car during these tough times. I had already done my research and she did not try to “sell” me on something else, respected and stayed within my budget. It was a great experience no pressure deal! Drive pink!!

I would like to say thank you to Buoth Peung for his wonderful and patient service. Always feel comfortable to bring our MDX to Autonation for maintenance.

Awesome customer service! Just celebrated one year of having my new Acura! So far, so good!

Great customer service!!!

First timer here! Bud, my service agent, was very informative, attentive, and friendly! I'll be back!

Had my oil change with checking of tire and a car wash which was a plus. Super happy and confident to safely drive my car.

This review is speaking solely about customer service. I acknowledge that due to the pandemic and chip shortages that delivery times on parts are taking a long time. That being said it is entirely unacceptable for me to be left in the lurch for over a month on a part that was part of the "we will fix" within 30 days guarantee. I have emailed and called on multiple occasions (always a week apart on each contact) and have been given 0 updates. If you expect good customer service when buying a vehicle search elsewhere. I get the pandemic is happening but keeping customers in the know is the least you can do.

I always go and have the pleasure of receiving service from Bud. The service always great!

Tripp at AutoNation Acura was extremely knowledgeable and helpful. I really appreciated his no-pressure style and Tripp focused on educating rather than selling me. He was very clear about discovering what my needs were for a vehicle and then he went above and beyond to find a vehicle that fit my needs and my budget. I had the vehicle I needed the very next day and was driving off the lot later that evening. It is extremely rare to be able to say purchasing a used car was a pleasant experience, but this certainly was!

great service and awesome folks who care about you and your car.

great dealership to work with! my sales person Fredrick Brown honest and friendly will recommend this dealership to family and friends

I was surprised with the excelent experience I had at Service Dep of AutoNation yesterday from begining until the end. Keep doing like this and you will have me as a customer allways.0

Ronnie did a good job of ensuring i received the needed services for my Acura MDX at a recent service appointment. He got me in and out in a timely fashion, and ensured the work was done in a quality manner.

Update, I have now purchased 3 cars from this dealer. I went back after the initial bad experience. They have improved significantly. Definitely recommended in 2021. From 2015- Sales part was good as I communicated via email or phone before heading there. No problem with Ruben at all. Finance was Horrible and completely naive to the process. He had to leave every 3 seconds to see how to do something. Then my first payment was miscalculated. On top of that, he told me I had to write a check because he broke his credit card access. Not my problem, so I had to tell him that unless he has the only credit card machine in the dealership to find another one. I don't plan to be back and glad I have other more professional options in Houston. Horrible experience out of all of my car buying experiences over life.

The service department particularly technicians and a service desk person was very helpful ,quick response and on Very good timing . Bud It’s a very good personality and professionally .

Best car buying experience that I have had. Sayad and Tory made the process painless and easy. I would refer without hesitation.

Fast and efficient service.

So Far, always professional and caring about my vehicle. Wish I would have bought my vehicle there but didn't. But will continue to use them.

Fast and friendly service! Will definitely continue shopping here for future vehicles.

I made it to my appointment a little early but was waited on soon as I got there. The customer service was great and I felt well taken care of.😁

Great smooth experience. Make sure you ask for Mark Capel. He was the salesman that helped me with my vehicle purchase/trade-in. Very nice and welcoming staff, drove down from Spring, TX with my kiddos. Before getting in contact with Mark at Auto nation, I’ve gotten the run around from other salesmen at other dealerships, due to my current situation being far less than perfect. Communication was great! Deal was done on a beautiful Volvo XC90. Would definitely recommend vehicle purchase from this location, and also from Mark. Thanks!!! 😀

This Acura dealership has earned my business since they moved from Almeda to League City. With a state of the art service department, I know that they are equipped with all the tools needed to repair my old, but trusty 2005 Acura TL. I specially would like to thank my service adviser Bud Peung - he rocks: always treating me right and most importantly telling me the truth and not trying to sell me something I don't need. I trust his advice like an old friend. Additional comments for 09-17-21 appointment: had to replace my car battery and it was easy as 1,2,3. Great work Bud

Went all around the League City/Webster/Dickinson area looking for a small suv and I had no idea what I wanted. After visiting multiple places I really liked acura. Their customer service was far better than anywhere else. I enjoyed working with Mark. I felt like he was very honest and not at all pushy. He even followed up after the purchase to see if I had any questions. Would highly recommend!

Awesome experience buying a car from this dealership. Staff were knowledgeable and helpful. Excited to be part of the Acura family

My time here was nice, fast, and easy! The used car I wanted did not have photos and wasn’t ready to view but my salesman Fredrick personally went and took a few pics and video for me. He was very responsive. Finance manager Torrey was also very helpful friendly and efficient.

todo muy bien solo que a diferencia de una persona todos los vendedores son un poco serios

excellent. prompt and through

Great salesperson but underwhelming “delivery” of vehicle. We drove all the way in from Austin and felt it was worthwhile because they had the best selection of pre-owned vehicles and Hillary our salesperson was awesome to work with - I had been texting her about other cars and then she texted me when my dream car came in as a trade - a 2 year old RDX in my first choice color and trim with extremely low miles and certified preowned. I actually came in and did the sale before the car was out of service. When we needed to come back and get the car though, my salesperson was out of town (she had told me this would be the case) and nobody at the dealership called us to say it was ready, the handover was basically “here’s the keys”. No explanation of technology or Apple CarPlay, no help setting up the Acura link, the different seat settings for driver 1/2, etc. I like to think had my salesperson been there she would have explained it all - she’s incredibly thorough, but just thought it was kind of poor taste by the dealership in general to seemingly not care at all once the sales papers were signed. Maybe because it was CPO instead of a new car sale?

My wife and I went to this dealership with understanding our vehicle to trade in would likely leave us upside down. We also weren't really planning to have to purchase a new vehicle at this time. Unfortunately things changed, and we went into the dealership to make changes. From the first meeting with our salesman, it was comfortable in that they listened and followed our situation at hand. I don't ever expect a dealership to allow someone to just leave and say they will come back, and they didn't, but it wasn't a forceful situation in them trying to keep us all night. They understood and we came back after a couple days. We came back with our kids which is always a great time. Everyone we came into contact with at the store was friendly and helpful, from entertaining the kids, getting them food and toys, checking in on us and answering all of our questions. We ended up trading in both vehicles we owned, for 2 new Acuras. The vehicles were dope first if all. Financially long term and for family comfort it made sense. We left happy with vehicles we were fortunate to get, also with spending more money than we planned in one day, but left us with a vehicle purchase experience that was well worth sharing.

I am very dissatisfied. Everything was great until something went wrong and I needed help from them. They would not listen to my problem said there was nothing wrong even though it was breaking down. I ended up having to go to a different dealership to figure the problem out. The point of having a relationship with a dealership is so they take care of you…. If they don’t there is no reason to stay their customer.

Matthew did amazing job and helped us anything he could. Great service and awesome price. I would highly recommend Matthew and Acura gulf freeway service department to anyone

Nurun Alam did an excellent job during my purchasing experience. Highly recommend this dealership.

Very good service department.

Fantastic visit as always. This one of the most efficient and honest dealerships ever. Main reason we keep buying Acura’s.

The service department was top notch. Matthew is the young man who assisted me. It was probably one of the best experiences I’ve had when it comes to maintenance. Excellent customer service all around!

Great service.

I had a lot of experience with almost all the dealerships in clear lake area. Acura AutoNation was a great experience. They are very professional. Not pushy as you normally see…… Charles with very nice and passionate. Mr. Hussein is very professional and polite. I will come back. Amro CEO and MD at clear lake, Webster, Texas

My husband and I had a great experience purchasing my 2022 MDX from Auto Nation Acura - in and out in under 2 hours! Ask for Charles Christiansen!

My car felt like it was shifting roughly and was very jerky, so I made an appointment. They were able to resolve my issue and warranty covered it, so I'm a happy customer. Everyone was wonderful to work with!

Had a great experience buying an almost new truck, Nurun did a great job selling and delivering the truck, appreciate the help from Connor in sales management and Husain in finance. Overall a five star experience, really appreciate you guys!

I came in to have my car serviced yesterday and was very pleased. Buoth helped me with the paperwork and payment and was very polite and professional. I will definitely come back to this location again.

It's always a pleasant experience when I take my car in for maintenance. The staff is courteous and very efficient in completing the work in a timely manner. Keep up the good work!

Luxury experience, pay attention to concerns and fix it promptly. Very nice ambience and comfort while waiting. Good dealership experience and reliable, luxurious vehicle are reasons I keep purchasing Acura's over the last 10+ years

Great customer service! Always friendly! Fast and easy! You always feel like one of the family! 🥰 Services are quick and well done! Highly recommend!! Especially Mark Capel! Ask for him! 😉

The dealership was very clean and comfortable. Everyone I came in contact with was very friendly. Matt was the salesman I dealt with. He was very knowledgeable. He was very thorough and went over many aspects of the car and told me if I had any other questions to give him a call. In fact he called the next day to see if I had any other questions and told me again to call with any further questions. I would recommend this dealership and Matt to anyone in the market for an Acura.

Great warranty work. Faster than estimated. Thanks

I had best services experience with representative Bouth at this location more than 10 years. He is honor, friendly, and very knowledgable to explain in great details what need to be done.

Been getting my Acura service here for years, Bud has always went above and beyond to take of me! He makes sure I’m in and out and my car is cleaned and washed!

I had best services experience with representative Bouth at this location more than 10 years. He is honor, friendly, and very knowledgable to explain in great details what need to be done.

This location in League city Texas was worth our time!There was only one employee out of the whole store that had actually said something offensive towards me and my daughter. To which I would not recommend anyone to!But the others including Mrs.Hillary and Marcus were very courteous and assisted us responsibly. As well,as seems like people that doesn't have a hard time helping people!By the grace of God blessing me to buy my own 1st vehicle at a good deal price,which was a 2008 gmc yukon xl 1500 LST!!We love it!Jus a few minor bumps and bruises.But its alright 👍 Thanks Auto nation Acura!!

I highly recommend Acura, League City for continual service of your vehicle (oil change, etc.) I like that I have my own service advisor "Bud Peung who handles my car. He's manurable and he listens to any concerns that I have. He explains the service that needs to be done and the cost. He also continually updates me on the readiness of my car which comes out with a fresh car wash.

I am never disappointed In the service, efficiency and staff when getting my vehicle serviced. From the time I arrive I am greeted and work done as promised. Bud Peung is a huge asset to your team.

Thank you to Matt for my brand new RDX he was patient and answered all my questions and shout-out to Bud for servicing my car both men have made my new experience worthwhile!!

Demo ride was incomplete as sales rep wound not allow travel on freeway. Waiting time was excessive. Make-ready did not fill fuel tank and missed cleaning some exterior areas.

I recently purchased a RDX and the entire process was so positive. Matt (sales) was able to locate the exact RDX I was wanting and consistently communicated with me with updates until it made it to dealership. Highly recommend this location and Matt Hindt, wonderful service!

Great service

Service was prompt, friendly, and loaner vehicle was ready as promised. I had B1/2 service and recommended timing belt change done. I could go to a closer dealership for service, but Autonation League City is the best! I could also go to my normal mechanic for service, but the prices are competitive and they have serviced my 2015 Acura TLX since purchase.

I scheduled an appointment online, which was easy to do. I walked in, and a gentleman by the name of Bud took care of me. I waited about an hour. Everything went well. They provided excellent customer service. Thank you!!

We had a great experience!! Matthew was a very professional sales person he explained all details on the vehicle and all paperwork went smooth !!

Just a car dealer that does not negotiate price. The sales lady was great.

Great service! Dropped the car off, and they texted when they were done.

Needed a new car, was looking at so many cars and visited so many dealership. My last stop was Acura gulf freeway. Oh my god they welcomed me as soon as I walked in, the staff were amazing, so sweet so knowledgeable finished my deal in no time and walked out so happy. Thanks to everyone specially. Connor, Nurun, Roger, Husain and Tori you guys made my day

Pricing is good as well as customer service. After having a bad experience from Ron Carter I visited this dealership. Mr. Brown was my salesperson and he is very professional and amazing. He gave us the best deal.

Working with Mr. F. Brown was an exceptional experience. The purchase was smooth and fair. Would buy here again.

Service department cant even answer the phone.Parts department dont answer the phone.I bet if I was buying a car they would answer the phone.All I needed was to get my recall done on my airbags.

I would definitely recommend this dealership. They are friendly, knowledgeable, & my car only took a couple of hours to repair!

I wasn't really in the market for a new car but after recently test driving a Range Rover Sport, I was able to find out how much my 2016 VW Passat was worth. Because of the chip shortages & new/used car mark ups happening across the industry...I received a surprisingly great deal for my trade in. After visiting a few dealerships in my area....(including another Acura dealership which I will not name becuz their service was TERRIBLE!!)....no one was willing to work with me as I was paying cash for my car. I was debating on the BMW X3 & the Acura RDX. I absolutely loved the interior of the X3 but wasn't a big fan of the body style. I loved the interior & exterior of the RDX I test drove at the other Acura dealership but was completely turned off by the "hustle" tactics they were attempting & when I called them on it, they acted like I was the incompetent one. That said because of that experience, I almost gave up on Acura & purchased the X3. I decided to do a little bit more research with comparing the RDX & the X3. Then I found the AutoNation on Gulf Freeway and looked up their inventory. I gave them a call and spoke to Nurun who was very accomadating from beginning to end. I asked a few questions about a couple of cars they had on their website and he called me right back with the answers I needed. I scheduled a test drive with him and when I pulled up, they had a reserved Welcome sign in their VIP section when I arrived. VIP was only a little parking area on the side of the building, lol, but I still felt like a Very Important Person!! Nurun was VERY knowledgeable about the RDX. I asked him all kinds of questions and he had the answers. The questions he was unclear on, he found the answers for me. I would've never guessed that he was only 2 weeks on the job had he not told me. I was impressed. After the test drive, I cut straight to the chase. I was not interested in wasting any time on haggling or going thru the entire "car sales" game. I was fully prepared to walk out of there like I did the other Acura dealership had I received 1 sign of those tactics. I must admit that during the negotiation process, I think I gave Nurun more of the "back & forth" with the questions I asked and the price I was willing to pay. HE WAS EXTREMELY PATIENT WITH ME!! Needless to say, I was able to get very close to my asking price and he walked me thru all of my new bells & whistles and helped me set everything up in the vehicle before I drove off the lot with my Brand New 2021 Acura RDX!!! Oh I failed to mention that the car I purchased here was The Exact Same Car, Color, Rims, Interior, Exterior, etc as the "other" Acura dealership, haha. I am so glad I decided to give Acura another chance and that my instincts lead me to Nurun & AutoNation Acura Gulf Freeway. My experience since the purchase has been very considerate as they have checked on my by email or phone call about every other day. I appreciate the entire team there that made this experience very easy & seemless. I have been bragging on you guys almost every day. I am most Grateful & Appreciative. My Gratitude is Extended!!!

Matt in the Service Department took care of us. Thanks!

Matt H provides exceptional customer service!! My experience selling my Acura RDX was very smooth and easy. The dealership as a whole was fantastic and I will be back whenever I get ready to purchase another Acura.

I have been an AutoNation Acura customer for over 3 years. I have bought my last two Acura RDXs from them as they have an excellent sales department and their service is top notch. I always bring my vehicles in for service. Bud and his associates always treat me with kindness and respect and their service is second to none.

I went in to sell my truck. It took about 30 minutes to get an appraisal and the rest of the paperwork took about an hour. I was walking out check in hand in about an hour and a half

Service is always great. I enjoy getting car washed after service although the wash this time was not as good as in past.

I made an appointment to get an inspection on my car. They did the inspection in about 30 minutes and I got back to a clean car. They actually washed my car while doing the inspection. Without any request or anything, it was just done. Great customer service and if I needed a vehicle, I would go here first.

Every time I have been here, it has been a positive experience. Bud, who was my service advisor is always great with his explanations and his service. This place has a great General Manager, friendly and eager to keep you happy on every visit

Quick service and knowledgeable people

Selling my car at AutoNation was smooth and easy. Dustin Daughenbaugh is the man to ask for help. He went the extra mile to ensure all my requests and questions were satisfactorily resolved. Next time I need to sell a car, I won’t hesitate to go to AutoNation.

Service Agent Bud is great .

Always friendly, fast and efficient!

I went to AutoNation Acura Gul Freeway for the first time and I had such a positive experience! Mr. Alam was professional, knowledgeable, and helpful. I definitely recommend Acura Gulf freeway.

Stopped by because I seen a car I wanted to look at and was immediately greated. Charles asked me what I wanted and after I gave him the run down, he endulged me like a long time valued customer. I was not pressure by any of their staff at all, and to be honest Charles and his sales manager was extremely accommodating even though I told them that I was only llooking. Even more so, Charles has been one of the best car salesmen I have ever had the pleasure of dealing with, and if you have looked at my other reviews, you will see that I don't mind calling out horrible salesmen, but this guy was awesome. Definitely a five star experience. I will be buying my next car from here, and I will make sure to go straight to Charles when I do decide to buy...

Good job , friendly people.

Great Service. Took care of a warranty item with no hassle.

My car battery was not holding charges as I have to jump start it every other day. I went in and spoke with Matthew, my Service Advisor. He listened to my concerns. He said he will have his technicians take a look at it and will tell me what needs to be done. Well he came back and said since my car is only over two years, it still cover under warranty and that they will replace it free of charge. This is the transparency that make great business. Love it. I will definitely go there again to get my car service. Acura stand by their products. Highly recommend it.

They are a little busy so we had to schedule service out in advance. They were extremely knowledgeable and new of the issue as soon as we described it (other shops did not know what was going on). We were very happy with the service and especially our rep who was more than helpful.

The staff was friendly and very helpful. Even with the current car shortage, they had a good deal on a good car that was in my price range. Most of the dealerships we visited weren't able to do that. Their job is to sell products, but I never felt pressured. I would buy from them again.

Worked with a great salesman Matthew Hindt. The financing person Thao Nquyen was such a pleasure. Helped me get exactly what I wanted with no hassle. I can be a little demanding but they handled me with respect for both my person and time. Great experience.

it was our first time buying from this dealer and the experience from start to finish was excellent. Charles from sales was amazing, his fast responses and constant communication via text made this deal happen for us since we live in Houston. I highly recommend you ask for Charles when you visit.

Service was good and on time. Hopefully my car will hold up for a while before next service is due.

Marcus took care of us and made our experience a great one! I appreciate all of your help!!

Our service advisor, Matthew, explained things honestly and kept me informed along the way. Very professional!

Great customer service! Everyone so helpful!

Had an issue with my 2014 MDX. The problem was assessed and fixed easily. Great service team. See Matt if you get a chance. You will not be disappointed!

Both the sales and service department are amazing. Bud in the service department is the best. He is incredibly amazing..Always so helpful and never tries to sell you anything you don't need. He follows up with you as well. I keep coming back to this dealership....more for the service than anything. Absolutely spectacular!!! First rate...first quality

Hillary Hart was excellent to deal with. She was very up front and worked to get me a deal that was satisfactory.

My experience at AutoNation Acura Gulf Freeway was good. Even when I was not ready to buy, Mr. Brown took the time to speak with me and allowed me to test drive the 2021 RDX as many times as I wanted to. I am happy with my vehicle.

As always, the service department is on point. Bud is the BEST, and I appreciate his professionalism and knowledge.

My story begun when the three other Acura dealers did a bait and switch on me. After walking away from the other dealers, I walked into AutoNation and they gave me the car I wanted for the agreed price back in 2013. I have been taking it there for service since then. I have always been treated like a valued customer and have never had a problem with service. They go above and beyond to ensure their customers are satisfied with their service. I could give anecdotes of bad experiences I've had with other dealers but I'll just keep it short and say that it has been great. Just be a smart consumer and it will be a good experience. You can easily get tempted to upgrade to a new note seeing the shiny new ones and cool new features. As for me, I chose to enjoy my 8 year old vehicle until it needs to be replaced.

Service tech Bud provides great customer service and follow-ups after my service was performed. Been going to the same dealership since 2014.

I bought a 2018 Acura TLX Certified Pre-Owned and I am extremely happy with the purchase and how quick the process was. I enjoyed working with Brian Cobham, Tori Nguyen, Hilary Hart, Connor O'Keefe, Balal Rauf, and Roger Rodems to get the deal closed. Very upfront, honest, and efficient with excellent customer service and follow up (not pushy- they allowed me to take my time). I will be coming back again in the future when I need another vehicle as well as recommending them to my family and friends. Thank you AutoNation Acura Gulf Freeway!!!

It was an absolute joy to work with Brian Cobham & Tori Nguyen, along with everyone else in the used and new car management who played a huge role in making me feel comfortable with my purchase decision. I will continue to recommend AutoNation Gulf Freeway, Acura to my friends and family & if I need another vehicle in the future I’ll be coming back. Thank you all so very much!!

Great experience. No haggle. No hidden fees. Highly Recommend!

They never fail to make my visit easy and care free, by far the best service department I've ever used!

We have been customers since 2008 and have always received great service. Bud, our service Manager, always makes sure we are taken care of. Timely appointments, loaner car when needed, etc. I highly recommend!!!

Brian was awesome, the whole team here was. Zero percent “salesy” and I felt empowered to make my own purchasing decisions. Their effort felt genuine and I 100% recommend buying from here.

Great service. Excellent customer waiting area. Accurate estimates. Recommended.

Going to AutoNation Acura was by far the easiest car buying experience. Charles was an amazing help! He wasn't pushy at all and I loved their no haggle on the price policy. This was the first car I've bought on my own and everyone at the dealership made the process so smooth and hassle free!

Tripp helped me with a used Honda Odyssey that had a dead battery he didn’t discover until I was on my way to look. By the time I arrived they had replaced the alternator and fixed the issue. During the test drive he noticed the transmission had a stutter, so they flushed it and also fixed that. The honesty meant a lot to me and it didn’t feel like they were trying to hide issues just to sell the car. Very positive experience and would recommend!

We are very pleased with Autonation Acura with the purchase of our new/used BMW X5. We bought it in Mobile, AL and drove to Houston to pick it up. And upon arrival the dealership was very accommodating and they detailed the car and filled the tank with gas. The car was in awesome shape and we couldn’t be happier!!! If we lived in Texas, we’d definitely buy a car with this dealership.... Written by a very happy customer from Alabama.

Bud is the greatest! He really takes care of his customers and makes them feel comfortable. Thanks!

The service department and staff are exceptional. It is what keeps us buying Acura vehicles.

I bought my first Acura at Auto Nation Acura in League City in 2014. Had a great experience. They were patient and understanding, and took the time to get me familiar with my RDX. Just before ending the year 2020, I find myself back with Acura looking at an MDX. I still get the excellent service. Matt was very patient and knowledgeable about all the new features. It’s all overwhelming, but he made me feel at ease. Connor walked me thru the paperwork and was great explaining the details. No hassles here. Thank you all!

Thanks Bud at AutoNation Acura Gulf Freeway-2512 in League City, Texas. You have maintained a professional, friendly, and welcoming personality ever since I meet you 8 years ago. Thank you for being such a warm spirit!

Recently leased an Acura TLX after my AC went out in my last car and the guys here totally took care of me and got me a great deal! Great overall team and customer service! Ask for Connor O'Keefe and Matt Hindt, they'll take care of you!

Buoth was awesome. He made sure everything was taken care of for me to come in and get what was needed done in a timely manner. It was nice to be able to text to let him know that I was on my way so he could have everything ready when I arrived. The scheduling person on the other hand was not as knowledgeable about what I needed done and had to ask for Buoth to help schedule, otherwise great experience.

Service Advisor Matt is awesome

Bud in the service department is awesome! Always helpful and kind! Met Hilary Hart with our latest purchase and she is great too! Helped us find a MDX that is just perfect!

Fantastic Service Department. I always get the best care and advice from Bud. He knows these Acura’s inside and out. Pricing is good and they are prompt and thorough. I trust them with all 3 of my Acura vehicles

Hi my name is Luis De La Cruz, i just Lease another vehicle a 2021 TLX Advance from Autonation Acura gulf freeway and let me tell you Matt Hindt did it again great experiencia at the dealer Matthew Hindt was very nice and helpful, one of the best in the industry, i been leasing cars since 2000 and never have a sales asociate very profesional and really care for you needs. everybody at the dealer was nice, the facility was very clean and organized. keep up the god job guys. thanks

The guys always take care of us. This is why we will continue to have our car serviced at Acura League City.

This dealership is highly recommended! When you go ask for Mark Capel Junior! I always feel like car dealers are just trying to get a sale out of you, but not this guy! He made me feel welcome and listened to all my concerns and answered my questions truthfully. He helped me get into my dream car. I have never met someone so nice, caring and passionate about their job. Excellent customer service! Thank you 💕

Had a wonderful experience with Autonation and specifically Mark Capel. They were very fair in our deal, prompt with service, and completely hassle free. This was our family’s 4th vehicle purchase with them and will continue to support them in future purchases. Highly recommend!

The service department is great, always fast and helpful. Bud and Matt are stars!

Sales people and managers see extremely professional and friendly. I dealt with Mark C. He was knowledgeable about the vehicles that we looked at and was easy to work with. The dealership was nice and clean. This is a low pressure, professional dealership. I will shop here again.

The guys always take care of us. This is why we will continue to have our car serviced at Acura League City.

I was in and out quickly and treated very well! I always look forward to my visit. They keep my car running smoothly!

I took my RDX to get serviced on yesterday and as usual, Bud, was outstanding and always gives great service. He’s always kind, patient with my questions, and makes sure I fully understand the details. I really do appreciate the great service! I feel comfortable and safe knowing that my vehicle is in top shape. Thank you Bud and all the technicians that worked on my vehicle.

I can't say enough good things about Husain Hasanzada. We really appreciated all the time, courtesy and patience he showed us and his product knowledge is exceptional. Husain is the kind of professional car salesman you hope to find. Thanks.

I purchased my 2015 Acura ILX from this dealership brand new in 2015. I have had nothing but issues since buying the car. I have had a new battery In 2016,2017,2018,2019,2020,2021. Everytime my car doesn’t start which is yearly I even try to jump it and it doesn’t jump. I have had my car towed to the dealership 4 times now. I don’t believe with paying 30k for a brand new car I should have to deal with so many issues. I will never buy another Acura again. I wish I would have never bought the car.

The maintenance department is always fast and professional. They get you in and out quickly.

Bud got me taken care of quickly! Great experience! Shields

It was fine

Bud is always welcoming and provides excellent customer service! Thank you!

They have really turned around their customer service. BUD is great and knows how to provide a top notch experience in the service department. Kudos to the whole crew for providing an exceptional service, keep it up!

I had an excellent buying experience with Matt Capel Jr. ! I’ll be back in a few years for another MDX. Gave me a fair offer on my trade and a good price on my MDX. Nice dealership too! Thanks

I brought my car in for a fuel pump repair recently at this dealer and the service was great. The pump was covered under recall so there was no cost associated with it, and they didn't try to up sell me on anything. I also bought the car there and they were as nice as can be. Would recommend this dealer for anyone looking to purchase or service an Acura. Though I can't speak to what there service prices are when things aren't covered by warranty or recall.

I bought my 2019 Acura TLX used from another dealership. I took it to AutoNation Acura to have some small concerns of mine checked out. From the moment I walked into the service department the customer service was top notch! Even though I didn't technically buy from them they treated me like I was number one priority from the gentleman that helped me before my advisor was ready, to the man who holds the door open for you. Bud, my advisor was super helpful and explained everything they did and needed to be done in a friendly and respectful manner. Very glad I chose an Acura and would definitely recommend their service department.

On a whim I tried their sell us your car app. The offer I received was amazing. I was then contacted by Dustin Daughenbaugh asking if I would like to proceed with their offer. We setup a appointment and I was in and out in no time. Definitely ask for him for your sales needs!

The service experience I received was exceptional. The entire staff was friendly and professional. Also, I appreciated getting frequent updates on the status of my vehicle.

Excellent customer service. Bud, service advisor, very nice and helpful

Overall great customer service. Excellent experience with the Service department during my last visit.

Service is always excellent, on time and if there is any issue they will resolve it . Bud and Matt return my calls promptly.My fourth Accura , great cars and 5 star service department.

Very personable and prompt!

Good 👍

Very accommodating staff. The process was long but rewarding.

Had an excellent experience with Bud. Quick in and out , great customer service!

Absolutely the best car buying experience. I dread buying a new vehicle because it’s usually a long back and forth process. From my first visit looking, I was never pressured to buy and when ready to leave received a hand shake and thanks for stopping by. I would highly recommend.

Had a scheduled appointment for two manufacturers recalls.I was told when I was scheduled that they would both be completed with one visit. Only one was completed. I was informed that they did not have the parts for the second recall and that l will have to come back again when they’re in stock.

Very helpful and courteous. Very efficient. Matt Danner was very polite. Good job!

Willingness to find you what you need

I purchased my 2006 MDX from Champion Acura (now AutoNation) in 2006, and have always had it serviced at this dealership. From sales to service, this dealership is one of the best. Just took my MDX there yesterday for oil change and state inspection, and Bud Peung is always wonderful to work with. Even though I have an older model, they still treat it the same way as the new ones. Thanks to Bud and the entire team!

Good experience. Everything went sooth. Good customer service.

Bought the extended warranty here and was under the impression that since I bought the car there they would take care of me... well not the case, got told that I had to go to Kia dealership to get car ac worked on and they couldn’t do it cause they weren’t familiar with it.. why would you sell a car that you can’t and or won’t work on!?!

Scheduled an appointment which made it seem less to drop my car off. Got helped right away and received an update a few hours later with what they found and what I wanted to proceed forward with before any work was done, and then received a call when my car was done. Very friendly and helpful staff.

Very professional and courteous encounters with each Service Technician that I encountered. Pleased with the service that I received from beginning to end. This was my first experience with AutoNation Acura...I was searching for a different experience with Acura dealerships. Seems like I've found it!

First, the Acura RDX is a beautiful well made car. DRIVES LIKE A DREAM. Our sales person, Hillary was very knowledgeable and professional. Everyone at the dealership was friendly, helpful, and ready to help us with anything we needed. I highly recommend AutoNation Acura Gulf Freeway

I was in the market to buy a certified pre-owned Acura, and in my online search found the one I wanted to see. My sales representative, Fredrick Brown was amazing! He had the vehicle readily available to see and test-drive when I arrived. He was patient, answered all of my questions and made the buying process easy and enjoyable. This dealership will definitely get my future business. Thank you Fredrick, and thank you AutoNation!

Matt Hindt, was an a great salesman. Polite and assisted us with getting a great deal. He was knowledgeable on other brands and didn't pressure us into the sale. Finance department was good as well, they treated us well and weren't overly shocking their products.

Came here for an oil change and checking if the air filter needs to be replaced based on the recommended schedule. After they inspected the filter, I was told that the filter was still fine, just needed an air pressure cleaning and they did it without charge. The oil change with inspection on safety critical parts and car washing, plus the cozy up scale waiting area with provided snacks and drinks made me feel very comfortable here. Very happy with the services personnel and the check out clerk, a highly recommended car service location.

The service department is always great! I came in on 5/19/2021 and they took care of vehicle and I was out in no time.

I always bring my MDX for service here. They are very professional, do good work and there’s plenty of room to relax while you wait.

World class service they do haggle some on your trade so be sure to do your homework.

World class service a little haggle not much ,

Purchased a 2012 Honda Pilot. My mechanic inspected the car and found some issues. Upon communicating with AutoNation the agreed to check the car again. With their inspection the acknowledged that one of the items was noted by them but not repaired for some reason. Of the 3 items 2 were repaired and the other was stated to be in acceptable and safe condition. Repairs were done free of cost but this was within 3 days of purchase and the window for returns.

Service was very attentive. A+. Quick and informative.

I love AutoNation, they have have always completed my car service in a timely manner.

I have used the service department at Auto Nation Acura for several years and I have always found the service to be excellent. Bud, the service representative I use, has always been informative and explains what the car needs.

I like having my car serviced by Matthew Danner always friendly and is ready to answer my questions.. :)

Matthew provided great service and answered any questions we had. My husband and I really love the friendliness of the staff. The service time was good also.

My sales advisor mark was one of the best car dealers I?ve dealt with. He was very honest, and knowledgeable. He made a tedious experience feel very easy and comforting. I will definitely do business with him again!

Bud in service is excellent. He has helped us for years and is always top notch!

I always use the dealer for my NSX service because they have a certified mechanic. He?s good. Bud, The Service Advisor is great as well.

Service appointments are always thorough and consistent. Friendly, helpful staff and high standards make it my go-to for my 2016 Acura TLX.

Great costumer service, friendly salesman,finance service was great and well welcomed

Very nice and accommodating!

This dealership and service department always complies to my list of repairs needed and are always very courteous .

The service I received was very professional and timely. I received a loaner car and the repairs to my car were completed within the timeframe that was stated. The service representative was professional and courteous and provided details about the repairs that were needed on my car as well as cost information. Job well done.

Very professional staff. There was a nice waiting area for us to wait for our vehicle to be serviced. We were kept updated on progress with the service being performed on our vehicle.

Went in on Saturday for an emission system warning. Got in and out in an hour and a half. Fast and courteous service.

They were very professional and friendly. Matt, my salesman explained everything to me about the car I purchased. Tori in financial was very nice and explained everything also.

They worked consistently to find the leak in my airconditioning system! It was repaired, and I would only trust my Acura to this dealership. Thank you,

Was in need of a vehicle and Mark Capel was so helpful through this journey. He is full of knowledge and knew exactly what I wanted and within my price range. Highly recommend this place and my salesman Mark Capel

Great experience with our salesperson FREDRICK BROWN! He was professional and helpful. He made getting my granddaughter's first car a great experience.

The way they treated me and the way they explained everything in detail to me. That’s why I keep coming back.

The entire experience with your purchase of my BMW 335i was fast, precise, and an easy vehicle sale experience. I'm extremely impressed with the service that was offered and delivered, and will be using and recommending your service in the future. Also, your Vehicle Acquisition Manager Dustin Daughenbaugh who assisted me with your purchase of my vehicle is as good as it gets. He was helpful and precise throughout the sale from appraisal to purchase. Thank you again for helping me with the sale of my BMW 335i.

Hilary Hart was wonderful from start to finish. Answered all my questions and responded to me promptly. Highly recommend her if you’re looking to purchase a vehicle! Thank You AutoNation Acura Gulf Freeway

The whole team at League City Acura made the buying process easy and fun!

Good and very helpful and also very fasting working on getting my car back

As alway Bud was attentive, honest, and took care of me in a timely manner

They do a great job and they are fast. Very nice waiting area.

Excellent service Bud. Thanks

They really treat their customers very well . They try to meet all your needs and make sure you are satisfied.

Always good experience Boutd is great Thank you

Awesome! No complaints! Staff is extremely courteous and personable!

Sales person was courteous and knowledgeable. We were so pleased that our salesman was not pushy. After we purchased our vehicle, he took the time to explain how the majority of accessories worked! Very happy!

Excellent service! Been using them for over 10 years! Acura’s are the best!

Our service experience was excellent with Matthew and his team. The work was done quickly, the estimate matched our budget and our vehicle was cleaned when returned to us.

I brought my car in for service Thursday after snowpocalypse for service without an appointment and Buoth took care of me and my car! He is always professional and very responsive to my questions!

I have used AutoNation Acura for several years. I would definitely recommend AutoNation for sales and service. Their personnel are considered and professional .

Pleasent as usual. The staff is very professional and always takes care of me.

The buying process was nice and easy. Sales person Hilary and manager Connor were a hassle free. We did not go back and forth with negotiation and got the deal I wanted.

Great service, effortless process, great vehicle!!!

Keep coming back to this dealership because of the great sales and service.

I have been buying cars for many years and have been thru some really bad salespersons and dealerships along the way. This dealership and Conner O'Keefe made buying a car a very pleasant experience for a change. I recommend them if you are interested in purchasing a vehicle.

Service is always exceptional. Staff is very friendly and knowledgeable

Our sales consultant, Husain, went above and beyond to make our experience purchasing a TLX enjoyable. This includes his initial greeting, to the test drive (s) and thoroughly explaining the operation of the vehicle, to follow-up questions and concerns. He has been there every step of the way. Hats off to the other employees who made themselves known to us. It seems everyone there at Auto Nation Acura Gulf Freeway is there to help - complete with a genuinely friendly professionalism.

Love the excellent service I always receive at AutoNation Acura. Bud is the BEST! Super efficient and gets me in and out on time as promised.

great customer service, friendly managers . Answer all questions concerning your vehicle.

As an out of state buyer I flew to dealership to purchase car and this dealer went above and beyond what I expected. Vehicle was prepared and waiting for me with all out of state paperwork ready for signing. Top notch and very professional dealer and will gladly buy here again.

my service rep. is excellent, he always take good care of me

I normally perform my own service but for my first oil change and inspection thought I'd try out Auto Nation's service department. I was pleasantly surprised that the price was on par with what it would have cost me to do it and I didn't have to crawl around on the garage floor. Got an oil change and tires rotated in about 30 minutes. Great experience.

The salesperson was very knowledgeable, courteous and not pushy at all. We felt comfortable.

Friendly service though very busy. Bud was a life saver !

Mark Capel at AN Acura GF was fantastic! I shopped 9 states and over 12 Acura dealerships online due to Covid and Mark was a tremendous help. This dealership was 7 hours from my home but they earned my business and gave me my BEST deal. If you are in the market for a MDX or any new or used car, reach out to these guys! I can’t say enough about them. Five stars in my book!🥇🥇🥇🥇🥇

The service dept has been great. Tripp, our wonderful sales guy, has been so helpful. However, I am probably going to trade my brand new Acura rdx for another make of car. The transmission is very jerky and the suspension is rough. This is supposed to be a luxury vehicle and I am very disappointed in Acura. I had a marvelous Honda crv and thought I would take a step up to Acura but that was a mistake. The service department personnel were very nice and friendly but they said that's just how this new transmission is.

Bud went above and beyond to find a part that was out of stock. He did everything possible to get our 2010 Acura repair ed. So thankful to have the car back and running like new!

Great experience purchasing my new car from AutoNation Acura! Thanks Brian!

To Whom It May Concern: The salesman, Sayed Husain Hasanzada was very helpful in all aspects and was very professional and polite. He is very energetic and did a great job representing AutoNation Acura dealership. The sales manager, Connor O’Keefe, also made the sale very easy and was responsible for making up our minds to buy the new MDX. He would negotiate to the extent and we were very pleased with his cooperation, being open to some negotiation and also represented AutoNation Acura with great confidence. The financial person, Tori, also did a great job in making the paperwork easy, quick, and gave us added confidence in the sale. AutoNationAcura should be very proud of this dealership and the employees we dealt with in our experience of buying a car. Sincerely, Glenn Buday

Very friendly service department!

They are always friendly and do whatever it takes to make you happy.

Great pricing, fast service, and excellent customer service!

Bud is my service advisor and he is always very Professional, honest and is always on top of getting my service done in a timely manner. I have been a customer for 5 years and would totally recommend there service center

As always, made appointment and everything was done on time, complimentary car wash . Bud, Matt work great as team and Josephine at checkout is very friendly and professional. 5 star service 👍

Keeping me up to date on what services need to be done.

I just bought a used car from Autonation Acura Gulf Fwy. Very friendly and attentive staff. Brian C. was a pleasure to purchase from. They were willing to fix minor parts in need of service (windshield, washer fluid nozzle, etc), and are easy to reach by phone or walk in and don’t leave you waiting very long for help.

Excellent service for my 2017 Acura RDX

Fred Brown my sales person was outstanding. The process did take some time due to my credit but Fred was right there to answer any questions or concerns the best auto buying exsperience I have ever had .Thank you for hiring such wonderful employees.

There were really nice and helpful. Our Salesperson Frederick was very knowledgeable and attentive. Yes I would highly recommend them.

I would recommend this dealership for ALL your car needs. The customer service is premier. Other dealerships should take note!

Bud the service tech was awesome. However, I was told that my battery was in good shape. After leaving the dealership I stop at HEB in Pearland with my wife. After shopping, the car would not start. I called roadside assistance and found out that it was the battery. After getting a boost I started the car and went to a local mechanic shop and bought a new battery. If I was told I had a bad battery I would have bought the lifetime battery from the dealership. I did not agree with the charge of labor. $21.00 labor to change the oil. $59.95 to service transmission and $117,00 to change brake fluid. A total labor charge of $197.95, To be fair I was given a $20.00 off for oil change.

Excellent and timely service

Acura AutoNation Gulf Freeway provides efficient and prompt services. The waiting area is spotless, comfortable, and feels safe. Matthew Danner provides straightforward support and is honest and punctual. He deserves a raise!

Great customer service. Matthew was very patient and thorough. I won’t take my car anywhere else.

We bought an Acura RDX from Frederick Brown at AutoNation Acura on 11.25/2020. We had a wonderful car buying experience with Mr. Brown. He is very professional, knowledgeable, helpful and friendly. We will definitely recommend friends, family or anyone we hear is looking to buy a vehicle to Frederick at AutoNation Acura.

Waited on in timely manner. Liked how the Service Attendant explained everything from the inspection to me, such as things that need to be addressed.

always have good service at this location. the service advisor are very knowable.

Special services and polite, professional service is the hallmark of AutoNation on the Gulf Freeway!

They are fast, friendly and knowledgeable!

Great experience. I appreciate that there was no ?high pressure?. Thanks!

I just got another lease from this dealer, these people are good, no one can beat them, if you want a good deal and great customer service come to them Matt Hindt and Connor are very professional kind and helpful. All the process was smooth and never was push to get some extras at the financial depot, which is the place where ever dealer loose the perfect score. Good job guys.

A friend of mine just bought a car from Fredrick Brown at this dealership and is still raving about her experience which was far above what she expected. She was impressed with Mr. Brown’s knowledge and sincere desire to help her find the perfect car. I will definitely contact Mr. Brown when I buy my new car in 2021.

I was very impressed with this Acura Dealership. My service guy, Bud, and his manager, Michael, were very respectful of my time and money. They kept me informed with every step of getting my car's work done! Thank you Bud and Michael!! R

Bud was very helpful and knowledgeable as well. I purchased a car 5 years ago.

Regular scheduled maintenance is really easy to schedule online and the followup reminders are great. I had another issue with the transmission and they had no issues doing it at the same time so that I would not have to bring it back for another appointment. Everyone is extremely helpful, courteous and helpful. Definately best auto service experience I've had over the years.

Service was completed in timely manner. No problems with the process.

The team at AutoNation makes the buying process stress free. They are courteous and knowledgeable.

The service at AutoNation Acura is superb. From purchasing to service, this dealership exceeded my exception.

AutoNation Acura provides wonderful service. My service advisor, Bud, always takes time to explain the services being provided along with the cost and an estimated completion time. He is professional and hardworking. The work done on my vehicle is done quickly and I have never had any complaints. Thank you to AutoNation Service Department!

I ALWAYS receive 5-star treatment from my contacts at AutoNation Acura. Bud Peung in Service is outstanding, full-stop. Genuine, courteous, accommodating, explains everything thoroughly, ... And Fredrick Brown! What can I say? Likely THE kindest, most ethical, hard-working, thoughtful gentleman I've been graced to do business with AND call a friend. Fredrick is a top-notch Sales Associate and gets my full recommendation, always! 😍

The Service RTech Matt is a professional and defat with my issue like a PRO... please correct the previous sent wording > poor.

The Customer Service rep Matt is a professional and dealt with my technical issue like a poor.

I have enjoyed my relationship with Gulf Autonation Acura. I have been impressed with everyone, from the general manager, sales team and service personnel. I have bought my last two Acuras from Gulf Autonation Acura and have always been impressed with the highest quality of sales and service. I look forward to continuing my business with this dealership.

I recently purchased my 2018 RDX here. I had previously leased the car and decided to buy it at the end of the lease. Really appreciated the help of Dustin in getting this done. He got me into the lease originally and now the purchase. Very satisfied. Also thanks to Tori in Finance! I've owned Acuras for most of the past 20 years - its a great brand and Autonation is now my go-to dealership.

Just bought a new car from them. Great sales team, excellent finance officer and competent service department. Plus a have a GREAT car.

Service Rep. Greeted me upon arrival and had my loaner car ready when I arrived. (Loaner car is very important to me and one of the things I look for upon purchase of a new car) I definitely recommend ACURA...

First oil change and it went great! Service was prompt!

Bud Peung service adviser is excellent,very polite ,very professional and easy to approach.

This dealership is like no other! They make everything from buying a car to a service appointment easy and efficient. When I bought my car they brought it to my work for me to test drive, made the offer on my car, and then had the paperwork ready to go when I got off work! Easiest car buying experience ever!

The staff and the facility were kind and accommodating

Service was great, I will continue to get my car serviced here.

If you bring your car to this Acura dealership, ask for Bud. Bud is a great service advisor. Always great in solving my problems and explaining very clearly. We moved since getting our cars from AutoNation Acura, but still drive 45 minutes each way just because Bud is there. The only thing that he can do better is to come get my cars from my drive way and then bring it back later in the day!

I have been using Auto Nation for over twenty years and I have never been let down. All of the technicians have always been top notch and customer service personnel always know my SUV inside and out. Bud Peung handle everything flawlessly. I would highly recommend him to family and friends. I look forward to my next visit. Ron Settle

Our 2014 Acura RLX needed routine maintenance and pleased with professional service department and work done.

My experience was great. My car was taken in and serviced in a timely manner.

Always a great experience, everyone?s always Extremely helpful

Bud, was very attentive and well focus on the issues of my car service. He carry on the details in a timely manner

Salesman and sales department very cordial and knowledgeable. Took time to explain purchase options and operation of vehicle.

Buying experience is not WOW, but service experience is good.

I have had my car serviced with this dealership since 2013 Customer service is very important to and this is why I keep coming back. I could have my car serviced 5 min from my house but I choose to drive 50 min out to go here. Service advisor Bud is knowledgeable and always seems to accommodate me when needed. Everyone is always so friendly. I will definitely keep returning to this particular dealership.

My car was dying at garage. The AutoNation fixed the car after towing to the dealer. The consultants were very patient to explain all the issues. I am happy for their services.

I needed to get my Acura RDX in for rountine service which was overdue. Service advisor Bud Peung scheduled me in the next day. He went over the list of services that my vehicle needed along with the cost. My car was finished within an hour along with an excellant car wash. I highly recommend Acura. They have been taking care of my car for years.

Very dependable I could get an appointment easily and got it done in time

Great help from mine service writer, Bud. Mine auto washed and cleaned. The multiply point inspection was done and had the oil changed. All was explained too me.

Was very informable and process comfortable and safe.

The staff are always very helpful.

Acura Gulf Freeway is a top notch dealer/service center. Everyone is super friendly and professional from Matthew my service manager all the way up to the GM. I have never had an issue, they address all of my concerns and I don?t feel like I?m being forced to do unnecessary repairs or service!!

I just wanted to give a shout out to Acura Auto Nation in League City. I was able to make a service appointment the same day I contacted them, then I showed up 30 minutes early and they took my vehicle right in, serviced it, washed it and was ready to go in a very short time. Their waiting room is exceptional with cleanliness, wi-fi, able to do some work from there. The staff are also great.

needed oil change and tire rotation, appt. process was easy only took an hour to do the work. They also did a paint touch up for me from their detailing dept. Great Place

Scheduled an appt for servicing. Upon arrival at service department I was immediately greeted by service manager who kept me updated on the repair process at all times. Repair was completed within the time frame that was suggested. Entire process was professionally handled!

We had a fantastic experience purchasing our new (to us) 2017 Honda Pilot this week. Their prices and trade in offer were the best we had seen in all of Houston for what we were looking for. Our sales manager (Matt) was friendly, patient, helpful, and had everything ready to go for us. Our finance manager, Caleb, was warm, funny, extremely knowledgeable, and very fast with the mountain of paperwork that comes with any car purchase. This was honestly one of the quickest and most painless auto transactions I have ever had in over 20 years of purchasing my own vehicles. I would not hesitate to purchase from them again!

I recently took my car in for oil change. The service counselor was very nice and thorough. I appreciated the fact that he gave me the estimated time of service and product was delivered on time.

GREAT SERVICE. STAFF ARE VERY FRIENDLY AND ACCOMMODATRING.

Went in for routine service. Fast in and out with a loner car. Car was finished the same day with a fresh wash.

I’ve been with Acura for over ten years and they give exceptional service. Bud is the go to man to talk to about getting your Acura serviced. Great people.

Dealer could not find and did not attempt to find a two noises in our vehicle that we had provided recorded documentation of. Service manager walked away from his service writer while we were discussing and would not engage us in conversation. Very disappointing experience. Bought this vehicle from this dealer... and will not buy another - not the first issue with their service department.

Everything went smoothly. Loaner car offered when the repair was going to take longer than expected.

Bud the service Tech was professional courteous knowledgeable!

I was very pleased with my 36,000 mile service appointment. Bud was very helpful in getting me signed in and got my car in on time ! Thank you Bud , thank you Auto Nation !

Love my AutoNation Gulfway! Customer service is consistently amazing! Thank you Bud for always being so helpful.😊 One happy girl.

Very prompt service and great communication and follow up. All of my questions were answered and everyone we interacted with at AutoNation Acura went above and beyond for us. Thank you for everything!

My SUV is almost two months old; ran over a piece of metal on the freeway and had a flat tire. My husband took the car in and they put on a NEW tire! And adjusted some of the settings on the car to make it easier to view the cameras. Couldn’t ask for better service. And they are COVID conscious - wore their masks and handed a plastic wrapped pen to sign with! We made a great choice!

FAST AND FRIENDLY SERVICE. AND I LOVE MY NEW RDX. RECOMMEND FOR ANYONE THAT WANTS A SUV. CAN'T SAY IT IS SMALL ,BECAUSE THE INSIDE HAS A LOT MORE ROOM THEN MY HONDA HRV HAD.

Service Rep Bud did a great job explaining every done on the vehicle, excellent customer service. The next day Bud called me to follow up how my vehicle was performing. I also was fortunate to take advantage of a 25% special for the month of April. I’ll definitely recommend Autonation.

The team went above and beyond. All members were professional , maintained the COVID-19 protocol ( which was explained to me before I showed up), and took excellent care of my needs. Highly recommend Acura Gulf Freeway

Extremely well organized and knowledgeable. Very courteous and made you feel like you were the only one. Great facility and extra special care during Covid19 and Bud Peung is awesome - gave options for the fix, explained things and answered all my questions - Great Place!

A prompt service, friendly staff and timely delivery

The process was seamless and fast. Communication throughout was excellent.

Roger and Ronald where very professional and made my experience in buying the car easy for me the explained and answered the questions I had.

When we bought our pre-owned Acura RDX last August, we really liked Fred, the sales associate. Yesterday I took my vehicle in for an oil change and front brake pads, I was again impressed with Gus in the service department.

Matthew Danner was such a great help. He greeted me when I arrived, and explained the whole process. He also went over all the services that I received and all the services that were reccomended for my next appointment. I am a Acura Autonation customer for life.

Great sales associate, very helpful, and available to answer questions.

Regular service of my 2016 Acura RDX was handled efficiently and quickly.

A professional attitude and honest assessment of my car?s needs.

Last week I had some issues with my RDX and had AAA come out and pick up the car to head to dealer. I called ahead and let them know I was unable to go with the tow driver due to having small children at home. That was not a problem and Matthew from the service department was quick to call me when my RDX arrived at the dealer. He communicated well and made me aware of what was going on and what needed to be fixed. He let me know when the RDX was finshed being worked on and ready to go. The next day Matthew checked on me and made sure the RDX wasn't having anymore issues. It has been a week and no issues and still love my RDX. The service department and Matthew were great. He communicated well and made that surprising issue a pleasant experience. Thank you!🙂

I’ve dealt with AutoNation approximately 15 years, great service representatives. Bud is mine.

This was my first time coming in to have my oil change and everything was great. From the time I walked in and the young man that assisted me was very knowledgeable and since it was my first time I was given a plethora of helpful information. The technician that worked on my car came over and explained what was done to my car and answered all of my questions. The receptionist that helped me when I checked out was also very pleasant. The customer service was outstanding from A to Z. It really makes a difference! Thank you

My experience was amazing, I really enjoy the customer service I had. Thank you ?

While the people answering the phones are not the best (I had to call 3 times to get the appointment made), once I got to Bud, the service was great. He communicates well and got me out of there on time!

I love my RDX!!!!! Amazing vehicle!!! My husband loves it also!!! My absolute perfect car!!!

Everything about the Service Department is positive. They listen to what you have to say. Explain what is needed and keep you posted on their progress. They work hard to make sure you are satisfied. hey have a very comfortable waiting area with refreshments while you wait. I feel that my RDX is in good shape and they keep it that way. Matthew Danner was the service tech assisting me on previous visit.. Thank you Matthew.

Very customer oriented and friendly staff. Always a pleasant experience when visiting for service and several sales staff are preparing me for my next purchase without the pressure of buying now which I appreciate. 5 stars

Even though I did not buy my Acura from AutoNation, they have treated me like family with incredible respect and care I have owned probably around 25 to 28 cars in my life and dealt with dealerships for 35-40 years but this is the best dealership for customer service I have ever come across and they really know how to treat you and help you advise you and repair properly in a timely manner and not have to come back the next day cuz they mess something else up so kudos on AutoNation Acura on gulf freeway excellent fellows just excellent.

The service center at Autonation Acura is really top notch, they always leave me happy and confident that my RDX was well looked after. There are many things in life that cause stress but taking my Acura here to be serviced is not one of those things. Very happy with all of my experiences with them to date.

Checked in withMatthew in the service center area for a recall and was out in under one hour. Friendly staff and very well kept facility.

Great, fast, attentive service. Service rep, Ian, was very professional.

Great experience. I?m going back there again for my next service.

Working with Bud is always a pleasure. He is courteous and make sure service is completed accurately and quickly.

Ian displayed outstanding customer service , as I observed him with, not only myself, other customers he assisted.

Terrible Customer Service and Support.

Ian was friendly and made sure that my requests were taken care of. He even arranged for a loaner car which meant I could be at work and come back at a later time to pick up my serviced car. I have taken my car for servicing to Autonation Acura @ Gulf Freeway always and I am a happy customer. Great job guys and thank you.

I was always treated respectfully and provided great service. IAN DANNER my Service Adviser goes above and beyond to make sure my car is taken care of as well as all of the other service professionals. Wouldn't take my car anywhere else Thank you so very much

I brought my leased 2018 Acura RDX in for oil change and tire rotation and declined to get anything extra done on my vehicle as it was running fine. After it was serviced and I got back on the highway the front tires started vibrating at speeds 65 to 85 mph. It was vibrating so bad my wife asked "what is wrong with your car, my feet are shaking on the floor"? I called and they gave several excuses and only said they would rotate the tires back to the position they were before. Not happy and have never had this happen before.

I had been referred to AutoNation Acura front a coworker. Although this dealership is 2 hours away from me, I decided to give them a shot at earning my business and I am so glad that I did! My local dealership could touch the deal that AutoNation gave me. Hillary, my sales person, was and still is always quick to answer any questions. She truly made the process seamless. In conjunction with Hillary, Conner helped get me an unbeatable deal that eased my mind (and wallet) so that buying a new car wasn?t stressful. Financing was a breeze as well! They treat you like a person and not a dollar at AutoNation Acura. I look forward to dealing with them when I get my next vehicle. But for now, I am LOVING my 2020 TLX!

What a great car buying experience. Did almost all paperwork via email. Gave me a great discount on MSRP without having to haggle. Also got market value for my trade with no insulting low-ball offers. Professional and courteous.

Overall service including Oil change and new battery installation was done with excellence and efficiently as always. Bud was very cordial and professional, as always. He is one of the most pleasant and knowledgeable service reps I've known in all my years.

Awesome vehicles at a great prices

My only problem is they coul not get the dome light to work

Awesome vehicle at a great price. What?s not to love

Great dealer with great people. Buying process was simple and easy. Service has been great.

Great experience! Very affordable maintenance prices.

Best and quickest service in town! Always greeted and serviced with kindness!

By far the best, most relaxing and stress-free car buying experience. I pulled up in the parking lot and was greeted by Mark, who made an impression on me right away. I outlined what I was looking for, he listened patiently with no interruptions and when I was done; he gave me all the information I needed and required, what I appreciated most was he then gave me the space and time to make my decision without any pressure and unsolicited comments or information. Before I knew it the transaction had been completed all documents signed, and was driving out. This was the shortest time I have spent in any dealership in my car buying history. Mark was very professional and friendly. Thanks for an incredibly awesome experience.

By far the best, most relaxing and stress-free car buying experience. I pulled up in the parking lot and was greeted by Mark, who made an impression on me right away. I outlined what I was looking for, he listened patiently with no interruptions and when I was done; he gave me all the information I needed and required, what I appreciated most was he then gave me the space and time to make my decision without any pressure and unsolicited comments or information. Before I knew it the transaction had been completed all documents signed, and was driving out. This was the shortest time I have spent in any dealership in my car buying history. Mark was very professional and friendly. Thanks for an incredibly awesome experience.

While driving the Emission System problem along with automatic braking system issue service lights started flashing. I was able to bring car in and issue was quickly identified and part ordered. I was provided with loaner until car was repaired. Always a great experience with maintenance department at AutoNation.

These guys were great !! No hard-sell or pressure for financing and warranty terms. This is my third Acura and I will be sure to see them in three or four years when I?m ready to upgrade again.

I recently had scheduled maintenance on my Acura MDX and the level of customer service was incredible as well as stellar maintenance service. Michael was knowledgeable, kept me informed, offered information regarding my next scheduled service and was very pleasant.

I love my Acura team!! Matthew, Balal and Caleb made it happen!! Christmas 2019 was awesome!!

Great service department! In and out quickly.

Ian was very helpful and professional during my visit.

Had a fabulous experience and will definitely recommend to a friend

Hilary was awesome and made this process run smoothly and painless. We got what the price that we wanted which included several accessories. Service shop guys were also very friendly and accommodating when getting the accessories installed.

Buying and servicing my Acura MDX at Auto Nation Acura was a great decision. I have had two routine service appointments and both were with exceptional service, I even enjoy sitting in waiting area to take time to relax and scan emails.

Michael Polidori in Service Dept= excellent customer service!

Fantastic service. Would recommend this dealership to any friend t family member.

I was very pleased with the service of my car, and the hospitatly of the dealership. Thanks

This is the third MDX we have purchased from this dealership.

Aways very friendly and helpful. Quick and easy service department. I absolutely love my MDX and Autonation !!!

Michael and Charlie kept updated on repairs. always have the dealer ship do any repairs.

Michael was very helpful and kept me updated on the repairs to my car.

Short notice appointment obtained easily to replace tire sliced by road hazard. Autonation Acura Gulf Freeway got me quickly and conveniently. Repairs/tire replacement within one and half hour while I waited in pleasant customer area at dealership. Excellent experience, service manager courteous and careful to keep me informed of progress.

Had the best car buying experience from this AutoNation. Everyone was very helpful and nice but Hilary went over and beyond to get me the best deal. So good, I drove 7.5 hours to get my car with them.

The Service was excellent, in time, and Mr. Polidori was doing a very good job.

salesperson was knowledgeable and helpful during the buying process

I have always been treated respectfully and provided great service. Bud goes above and beyond to make sure my car is taken care of as well as all of the other service professionals. Wouldn't take my car anywhere else :).

Don’t push you to buy vehicle, service department is very convenient, easy in and out. Very honest on telling you what you have to do at moment and what you can wait on.

Bud is the best service advisor this DealerShip have.

The new set of 4 Bridgestone tires recommendation over Michelin by Micheal Polidori are excellent It save me $500 with better tire life. The Texas State car inspection was done properly. Overall I am satisfied with my services work done at AutoNation Acura in last 3 years.

I am always treated well at AutoNation Acura. We have leased or purchased at lest seven vehicles from this dealership. Their service department has been wonderful. I am grateful for this awesome dealership.

Thanks so much for going above and beyond to get me a car to go to my sons appointment!

My rep, Michael knew exactly what to get done and got all the work done quickly with a great attitude. His service alone makes me want to buy more Acuras from their dealership.

Auto Nation is definitely one of the top dealers in the USA. The process went very smoothly and professional. The sales pro, the sales manager, general manager, and finance manager were all very helpful in this process. That is why I drove 4 hrs in order to make this deal. Hats off to you guys. I would refer anyone to Auto Nation in there vehicle purchase. Thanks, Wilson Romero

Their system helps me keep track of maintenance needs

Michael in service was great Had me back on the road quickly and all work under warranty.??

Amazing I purchased from another dealer, but they are close to my home . Always get the best treatment

My service advisor was Mr. Ian Danner. He did an outstanding job on letting me know what my car would need on my next car service.

Simply Amazing. The service I get , and I didn?t buy my car from them , always helpful to make sure my car stays in tip top condition

Great dealership. Ask for Mark.

This is the second vehicle that we have bought from a AutoNation Dealership. Fast and friendly with up front pricing on their Certified vehicles.

Your service department is excellent from the service technians to the mechanics. All work done accurately and promptly.

Good people. Easy to work with. Very up front. I would recommend to others. Ask for Mark ...

Best dealership around! Would highly recommend! Nicest people around to get a new car!

Thank you AutoNation Acura for always providing excellent, professional service! I’ve had my Acura for three years and your service center rocks!

In for oil change and routine maintenance check. Had appointment and it was addressed right on time. Courteous and well informed service tech. Service was accomplished in the quoted time frame.

Always great service! Always let me know what's needed without giving me too much of a "sale", very straightforward and accurate! I love taking my TLX here!

My car would not start on a Saturday morning. It just made clicking sounds. I called the service department and described it, thinking I would need to get it towed in for repairs. The service representative said it sounded like a dead battery and said it it was within 4 yrs of purchase, it would be covered under warrantee. Additioanlly, he said I could call roadside assistance to get a jump start for free. I did, and it did start, so I was able to drive it in to the service center. Even though they were fully booked for the day, they were able to replace the battery and get me going in just an hour. I expected a major upset to my plans for the day and the weekend, but I was able to get back to my plans before noon. They were extrememly helpful!

These guys are amazing here! Got a great deal on my new Acura TLX. Thank you Hilary and Connor for helping us out.

They have the best customer service and they ensure they do their best to make it happen for their customers. I appreciate the help of the General Manager, Caleb and Heather. If you're looking for an Acura please go see them in League City!

I've been purchasing Acuras for the past 6 years and in my last 2 years I have acquired 3 vehicles exclusively from Acura Gulf Freeway. The professionalism extended by Fredrick our salesman, Conner the manager, and Balal the general manager have changed our perception of how good we should expect the car buying experience. The service department has always been helpful and always provided a free loaner whenever our vehicles are being worked on....highly recommend this dealership and the personnel that support its efforts

Bud was awesome. He was able to help on an unexpected item. MDX was ready when promised.

My wife and I had visited the dealership with a family member who purchased an MDX several years ago where we liked the RLX in the showroom. I was interested in the Hybrid RLX and inquired several times, but they were never in stock. Several months ago I stopped in again to inquire about the hybrid and the sales manager, Conner discussed exactly what I would want. He said that my “wants” closely matched the build he would want and said he would order one. I told him we would not commit until I saw it and my wife and I could drive it. He said we would get first refusal and would keep us appraised of status. This was in the spring and finally the car arrived shortly after labor day. I loved the car, being a car guy, I have done that before, my wife, not so much. She also really liked the car and after some negotiations we bought the beautiful red RLX SPORT HYBRID. The surprise was the 2019 we anticipated came in a 2020, one of the first of this particular model at the dealership. As we drove away in the new car my wife said this was the most expeditious car purchase we had ever had and being in our mid-70s, we have purchased many! A couple of comments as we “learn” about a new vehicle: The paper “guide” provided with the vehicle lacks detail and is very generic which is by design. The Acura web site for owners is the ticket to learn about all the new “bells and whistles” with great short videos and a searchable guide to all the new things that have been added to cars since we last purchased a vehicle. The entire process was relatively low key and professionally handled.

My wife and I went to this dealership with understanding our vehicle to trade in would likely leave us upside down. We also weren't really planning to have to purchase a new vehicle at this time. Unfortunately things changed, and we went into the dealership to make changes. From the first meeting with our salesman, it was comfortable in that they listened and followed our situation at hand. I don't ever expect a dealership to allow someone to just leave and say they will come back, and they didn't, but it wasn't a forceful situation in them trying to keep us all night. They understood and we came back after a couple days. We came back with our kids which is always a great time. Everyone we came into contact with at the store was friendly and helpful, from entertaining the kids, getting them food and toys, checking in on us and answering all of our questions. We ended up trading in both vehicles we owned, for 2 new Acuras. The vehicles were dope first if all. Financially long term and for family comfort it made sense. We left happy with vehicles we were fortunate to get, also with spending more money than we planned in one day, but left us with a vehicle purchase experience that was well worth sharing.  Courtney Ranney 4 reviews

I had a really good experience at AutoNation Acura Gulf Frwy! Ian was my advisor and he was so helpful and very professional! He came out to greet me as soon as I pulled up and already knew what I was going in for and was prepared. I have never been in and out so quick from getting maintenance on my vehicle! I?m so glad I came to this AutoNation! I am sticking to this dealer for future services!

Out car shopping and trying to get final prices on the top 3 I wanted, they made me such a good offer on a new vehicle AND my trade I couldn't say no!

Friendly service, good coffee and always a pleasant experience!

We knew what we wanted when we went in and our salesperson Dustin made it happen. Fastest and easiest transaction we've ever had.

Ian in service was there early, kept me posted on progress, and was super friendly. Great experience because of him.

Best experience buying a new car! Very impressed with the whole process.

Friendly customer service. Good price on the vehicle. Matthew H was great explained everything very well and very professional

Fastest car buying experience I’ve ever had and I’ve owned a few cars!!! Nice people as well!!!

Tripp was spectacular from beginning to end! He was able to explain everything I asked in detail and was extremely patient. I came in much earlier (6 hours) than our scheduled appointment time and he said no problem give me 10 minutes and he was there ready to assist with a smile on his face.

Best car purchase experience I’ve ever had. Trip our sales man was professional and worked with us on price and trade in. Sales manager was very nice. Highly recommended dealership. Very professional, and no high pressure sales games. A++

Ian D. In the service department was extremely knowledgeable and quite helpful in my most recent service.

Bud the technician was very respectful and informative through the whole process. Because of his attentiveness I will be a customer for life.

Efficient. Caring. Took time to explain. Quick. Competative.

Good dealership, friendly and helpful staff. The serviced my vehicle with care and in a timely manner.

My service advisor, Ian, was great, & offered prompt, courteous service highlighted by an unexpected loaner car. My car’s issue was repaired on-time & without a hitch. They even pinned-up some unsecured underbody shielding at no charge. I was very impressed, & will be returning very soon to have some preventive maintenance done.

Was looking for a lease option on MDX. I did most of communication through emails. Sale manager and the sale specialist that I worked with later were both fast in communicating and not pushy at all. More importantly we got to agreed price through email that made my buying experience really hassle free as I did not have much time to spend in any dealership for negotiation.

Michael was great. My only issue is that you do not provided loaners anymore. I've had my car serviced there for years and always had a loaner. That is not the case anymore.

Everyone there is very helpful and friendly. customer service was great. the mdx is AMAZING!!

Excellent service and good customer service provided

Ian was very helpful and polite. Dropped my car off and was done in an hour

MR. BUDD IN THE SERVICE DEPARTMENT AT AUTONATION ACURA IS AWESOME. I'VE BEEN GETTING MY SERVICES DONE ON MY 2014 MDX AND EACH TIME I HAVE BEEN VERY SATISFIED, JUST LIKE THE MOST SERVICE ON MY OUR 2018 TLX. KUDOS TO MR. BUDD!!!

Bud in the Service department is a true professional! I always know when I go in for my oil changes that I will be well taken care. It makes me want to keep coming back and consider future purchases at this AutoNation Acura!! Keep up the GREAT work!! ❤️

The service department has always been great! And this recent time was just as good. Every time I’ve had any dealings with this dealership has been nothing short of excellent. Ian, the young man that helped me was very helpful and understanding. I would recommend him and the dealership to anyone that would be interested in an Acura!

My service provider, Bud, was very professional. He explained to me in detail all the things that needed to be done. He always has a smile.

Great experience at this location- Ian at the service department was thorough and went out of his way to make sure I received the best service possible. It was extra impressive because I went to a North Houston Acura dealership for the same issue a week earlier, but Autonation Acura Gulf Freeway was BY FAR the better experience and were able to get all problems fixed very quickly. I'm not usually one to leave reviews but this one is well deserved. Thanks Ian!

My wife and I recently leased an Acura TLX from Autonation Acura Gulf Freeway and the service and professionalism from their team was fantastic! Connor O'Keefe and Matt Hindt were a huge help with the process! Highly recommend these guys for all your car buying needs!

Always get friendly competent service and good information on new models.

I bought my first Acura RDX Aspec from here and I’m in love!! Kyle and Dustin were knowledgeable, friendly and extremely accommodating. They went out of their way to ensure my happiness and that my needs and wants were met. They truly went above and beyond. This was the quickest transaction I have ever experienced with a dealership. Jeff S was also very helpful and accommodating. I’m very happy I chose Autonation Acura. Thank you all and I looked forward to working with you guys again!

Polite, efficient, and took care of my inspection in a very professional way!

Very pleased with customer service. They went over and above to diagnose my vehicle.

repairs were performed in a fast, friendly, and competent service way

I took my vehicle in for routine maintenance and the service department always finishes the job in a timely manner. My service rep, Bud, checks in often to let me know how things are coming along until everything is complete.